2 of 2 Temporary Service Management Jobs in the East of England

digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between both Trust sites resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role … essential for the successful candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware to resolve incidents for end users both over the phone ...

provision of expert advice across a range of information technology areas such as application, training and hardware support. Using a recognised IT Service Management system, support training and advice is delivered in accordance with the Trusts published service level agreements, information policies and good practice. The individual … assess, research, test and resolve complex issues on a variety of systems and hardware. The role requires a good understanding and application of customer service throughout the lifecycle of requests. The planned equipment refresh programme will function as an operational function but will plan work using typical project methodology. ...