Service Management Job Trends in the East of England

Service Management
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 88 102 111
Rank change year-on-year +14 +9 -40
Permanent jobs citing Service Management 70 76 37
As % of all permanent jobs in the East of England 1.69% 2.16% 1.51%
As % of the Processes & Methodologies category 2.27% 2.48% 1.75%
Number of salaries quoted 57 37 19
10th Percentile £30,750 £31,000 £30,200
25th Percentile £31,250 £41,250 £36,250
Median annual salary (50th Percentile) £47,000 £60,000 £70,000
Median % change year-on-year -21.67% -14.29% +24.44%
75th Percentile £57,500 £63,750 £75,875
90th Percentile £75,000 £72,500 £85,750
England median annual salary £54,000 £55,000 £54,500
% change year-on-year -1.82% +0.92% +3.81%

All Process & Methodology Skills
East of England

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,083 3,064 2,113
As % of all permanent jobs advertised in the East of England 74.24% 87.22% 86.24%
Number of salaries quoted 1,811 1,183 1,583
10th Percentile £27,750 £30,000 £27,000
25th Percentile £33,500 £42,500 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £67,500
90th Percentile £80,000 £81,650 £83,750
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Management
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in the East of England.

Service Management job vacancy trend in the East of England

Service Management
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing Service Management.

Salary distribution trend for jobs in the East of England citing Service Management

Service Management
Salary Histogram in the East of England

Salary distribution for jobs citing Service Management in the East of England over the 6 months to 13 January 2026.

Salary histogram for Service Management in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +25 43 £47,125 -21.46% 8
Cambridgeshire +5 13 £55,000 +71.88% 6
Essex -1 8 £40,000 -27.27% 2
Suffolk -13 3 £32,500 -
Norfolk +7 2 £25,000 - 2
Bedfordshire +28 1 £38,750 -35.42% 1
Service Management
England

Service Management
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (5.71%) SharePoint
Applications
1 5 (7.14%) Microsoft Excel
Business Applications
1 2 (2.86%) Integrated Workplace Management System
Cloud Services
1 16 (22.86%) Entra ID
2 15 (21.43%) Azure
3 12 (17.14%) Microsoft 365
4 10 (14.29%) Power Platform
5 9 (12.86%) AWS
5 9 (12.86%) SaaS
6 5 (7.14%) Power Automate
7 3 (4.29%) Cohesity
7 3 (4.29%) PowerApps
8 2 (2.86%) Copilot Studio
Communications & Networking
1 7 (10.00%) SAN
2 3 (4.29%) LAN
2 3 (4.29%) VLAN
2 3 (4.29%) VPN
2 3 (4.29%) WAN
3 2 (2.86%) Firewall
3 2 (2.86%) Wi-Fi
4 1 (1.43%) Broadband
4 1 (1.43%) DHCP
4 1 (1.43%) DNS
4 1 (1.43%) Remote Desktop
4 1 (1.43%) TCP/IP
Database & Business Intelligence
1 10 (14.29%) Power BI
2 5 (7.14%) Crystal Reports
2 5 (7.14%) Oracle Database
2 5 (7.14%) Oracle Reports
3 4 (5.71%) GIS
Development Applications
1 5 (7.14%) JIRA
General
1 26 (37.14%) Marketing
2 20 (28.57%) Social Skills
3 19 (27.14%) Law
4 6 (8.57%) Organisational Skills
5 5 (7.14%) Finance
5 5 (7.14%) Presentation Skills
6 4 (5.71%) Analytical Skills
7 2 (2.86%) Local Government
8 1 (1.43%) Financial Institution
8 1 (1.43%) Influencing Skills
Job Titles
1 19 (27.14%) Support Engineer
2 10 (14.29%) 2nd Line Engineer
2 10 (14.29%) 2nd Line Support
2 10 (14.29%) 2nd Line Support Engineer
3 8 (11.43%) Analyst
3 8 (11.43%) Consultant
4 7 (10.00%) ServiceNow Consultant
4 7 (10.00%) Technical Consultant
5 6 (8.57%) 3rd Line Engineer
5 6 (8.57%) 3rd Line Support
5 6 (8.57%) 3rd Line Support Engineer
6 5 (7.14%) Applications Support
6 5 (7.14%) Applications Support Analyst
6 5 (7.14%) ERP Analyst
6 5 (7.14%) ERP Support
6 5 (7.14%) Support Analyst
7 4 (5.71%) Account Executive
7 4 (5.71%) Business Sales Executive
7 4 (5.71%) New Business Sales Executive
7 4 (5.71%) Solutions Sales Executive
Libraries, Frameworks & Software Standards
1 4 (5.71%) CSS
1 4 (5.71%) HTML
1 4 (5.71%) JSON
1 4 (5.71%) XML
2 2 (2.86%) Web Services
Miscellaneous
1 10 (14.29%) Onboarding
2 5 (7.14%) Enterprise Software
2 5 (7.14%) Management Information System
2 5 (7.14%) Self-Motivation
3 4 (5.71%) Data Centre
3 4 (5.71%) Enterprise Storage
3 4 (5.71%) PropTech
3 4 (5.71%) Social Media
4 2 (2.86%) Driving Licence
4 2 (2.86%) Product Ownership
5 1 (1.43%) Analytical Mindset
Operating Systems
1 16 (22.86%) Android
1 16 (22.86%) Apple iOS
2 8 (11.43%) Linux
2 8 (11.43%) Windows
3 7 (10.00%) Windows Server
4 3 (4.29%) Debian
4 3 (4.29%) Red Hat Enterprise Linux
4 3 (4.29%) Solaris
4 3 (4.29%) Unix
5 1 (1.43%) Mac OS
Processes & Methodologies
1 29 (41.43%) ITSM
2 24 (34.29%) ITIL
3 18 (25.71%) Configuration Management
4 16 (22.86%) Mobile Device Management
5 12 (17.14%) CRM
6 10 (14.29%) Business Intelligence
6 10 (14.29%) Service Delivery
7 8 (11.43%) Change Management
7 8 (11.43%) Information Security
7 8 (11.43%) SIAM
8 7 (10.00%) ERP
8 7 (10.00%) Problem-Solving
9 6 (8.57%) Asset Management
9 6 (8.57%) Cybersecurity
9 6 (8.57%) Decision-Making
9 6 (8.57%) Enterprise Architecture
9 6 (8.57%) User Experience
9 6 (8.57%) Zero Trust
10 5 (7.14%) Customer Service
10 5 (7.14%) Roadmaps
Programming Languages
1 5 (7.14%) SQL
2 4 (5.71%) Bash
2 4 (5.71%) JavaScript
2 4 (5.71%) Python
3 3 (4.29%) Korn
3 3 (4.29%) PowerShell
Qualifications
1 19 (27.14%) SC Cleared
1 19 (27.14%) Security Cleared
2 7 (10.00%) Microsoft Certification
3 5 (7.14%) Degree
4 4 (5.71%) Computer Science Degree
4 4 (5.71%) VMware Certified Professional (VCP)
5 3 (4.29%) DV Cleared
6 1 (1.43%) A+ Certification
6 1 (1.43%) Postgraduate
Quality Assurance & Compliance
1 20 (28.57%) SLA
2 2 (2.86%) QA
System Software
1 10 (14.29%) VMware Infrastructure
2 7 (10.00%) Hyper-V
3 5 (7.14%) Active Directory
4 4 (5.71%) vSphere
Systems Management
1 16 (22.86%) Jamf Pro
2 4 (5.71%) Active Directory Federation Services
3 3 (4.29%) Ansible
3 3 (4.29%) Microsoft Intune
Vendors
1 18 (25.71%) Microsoft
2 16 (22.86%) Apple
3 14 (20.00%) ServiceNow
4 11 (15.71%) Samsung
5 10 (14.29%) VMware
6 8 (11.43%) HubSpot
6 8 (11.43%) Salesforce
7 5 (7.14%) Oracle
8 4 (5.71%) BMC
8 4 (5.71%) Cisco
8 4 (5.71%) CrowdStrike
8 4 (5.71%) Dell
8 4 (5.71%) Fortinet
8 4 (5.71%) Palo Alto
8 4 (5.71%) Veeam
9 3 (4.29%) NetApp
10 1 (1.43%) Computacenter
10 1 (1.43%) ConnectWise