17 of 17 Temporary ITIL Jobs in England

NHS Resolution and its stakeholders. The successful candidate will be instrumental in ensuring that NHS Resolution's IT services are managed in a standardised and consistent manner, aligning with ITIL industry standards. This position is based in London and can be hybrid, providing flexibility and a dynamic working environment. The key purpose of this broad role is to support the … ongoing development of our SIAM framework and the implementation and operation of ITIL-aligned processes. The successful candidate will work closely with various stakeholders, including all NHS Resolution staff, IT service providers, third-party suppliers, and the wider DDaTT department. Main duties of the job The successful candidate will play a key role in supporting the continuing development and operation … of a structured, ITIL- aligned service management framework by: Supporting the implementation and operation of IT Service Management (ITSM) processes within the SIAM function, e.g. Problem Management, MIM, CSI, Service Reporting and others. Collaborating with internal IT and Business teams, as well as third-party suppliers to ensure smooth service delivery and issue resolution. Supporting and co-facilitating process improvement More ❯

manage workloads, and meet deadlines. Excellent interpersonal and communication skills. Experience with API management and middleware systems. Systems analysis, business process mapping, and innovative problem solving. Microsoft certifications and ITIL foundation desirable. Familiarity with web technologies (HTML, JavaScript), and scripting (VBA, VBScript More ❯

degree or equivalent professional qualification or equivalent experience. Post Graduate Diploma in Digital Health Leadership for digital change leaders or equivalent experience. IT Service/project management qualification e.g. ITIL, MSCE, MSC or equivalent; MSP, PRINCE2 or similar Agile training or equivalent experience. Evidence of Continuous Personal Development. Experience and Knowledge Essential Substantial experience of large (multi-£million) programmes, delivering More ❯

strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

data modelling, and DevOps principles. Experience in handling large, complex datasets in a secure and scalable manner. Familiarity with agile delivery, product lifecycle management, and stakeholder engagement. Desirable Extras ITIL V4 or similar qualifications Experience with toolsets such as M365, Cherwell, or frameworks like TOGAF Why Join Us? This is your chance to be part of a forward-thinking, values More ❯

data modelling, and DevOps principles. Experience in handling large, complex datasets in a secure and scalable manner. Familiarity with agile delivery, product lifecycle management, and stakeholder engagement. Desirable Extras ITIL V4 or similar qualifications Experience with toolsets such as M365, Cherwell, or frameworks like TOGAF Why Join Us? This is your chance to be part of a forward-thinking, values More ❯

Strong leadership, communication, and organisational skills. Experience with Agile, Waterfall, or Hybrid methodologies. Ability to manage multiple priorities and work independently Experience with Microsoft Dynamics 365 CRM. Familiarity with ITIL or similar frameworks. Process mapping and change management experience. If the opportunity aligns with your experience and career goals, please submit your CV or contact us in confidence to discuss More ❯

Service Desk Analyst needed!! If you're a hard-working, reliable person then we want to hear from you. * Salary: £32.62 per hour * Location: Bedford, MK42 * Hours: Monday - Friday 10am - 6pm * Till August 2025 with the possibility of extension Job More ❯

Teams to agree on transition plans, milestones, and risks. Contribute to accurate Service Catalogue and CMDB records. Coordinate the creation/approval of Service Design & Transition docs, aligned to ITIL and Trust standards. Support CAB by analysing change impacts and dependencies; attend meetings as needed. Facilitate handovers from projects to support teams, ensuring readiness and awareness. Ensure all knowledge transfer … evaluate and support new service processes. Monitor/report on transition performance, readiness, and outcomes. Identify and contribute to improvements in transition processes, tools, and templates. Ensure compliance with ITIL and internal policies. Liaise with suppliers and third parties to ensure they meet transition requirements. Escalate risks or delays to the IT Services Manager. Work with senior management to implement … Person Specification Education and qualifications Essential Degree, HNC, HND or equivalent qualification/or relevant proven experience Desirable A Prince II Practitioner with or without a lapsed accreditation An ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or relevant experience Previous experience (Paid/Unpaid relevant to job) Essential Relevant experience in the More ❯

security, and telephony systems Diagnose and resolve complex infrastructure issues Support IT Service Desk escalations with excellent customer service Monitor network performance and propose improvements using management tools Follow ITIL best practices and assist in service improvements Deputise for the Network Services Manager as needed Skills & Experience: Strong knowledge of enterprise network, security, and telephony systems Proven troubleshooting and problem … solving skills Experience with network monitoring tools and ITIL practices Excellent communication and organisational skills Ability to work well under pressure and manage priorities Customer-focused ‘can-do’ attitude Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence) How to Apply: Send your CV to (url removed) or call (phone number removed) for more info. gap personnel is More ❯

This role is crucial in transforming healthcare delivery and enhancing overall patient outcomes. Other key responsibilities and accountabilities will include: Accurately record and document incidents in Optums CRM, following ITIL best practices. Diagnose and resolve incidents through the incident management process. Participate in ongoing projects, providing support and feedback during the project lifecycle. Identify and escalate trends, proposing appropriate solutions. More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

channels for maximum productivity Candidate skills/Experience Advanced knowledge of Private Wireless Networks deployment processes and the impact thereof on the technical environment. Project management certifications including PMP, ITIL, Prince2, MSP, etc. Experience in technical wireless deployment management, preferably in Private 5G or complex cellular enterprise deployments. Experience in project planning and providing leadership. Exceptional communication and interpersonal skills. More ❯

of devices-from evaluation to disposal-prioritising supportability and cost-effectiveness. Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage in the problem management process More ❯

experience and outcomes, having a positive impact on the healthcare system. Person Specification Qualifications Essential Masters level qualification or equivalent experience. Accredited teaching, adult learning or training qualification (e.g. ITIL, PGCE etc) or equivalent experience Experience Essential Experience of managing a team focused on training materials design & development and delivering training, ideally in a digital arena. Experience of working with More ❯