22 of 22 Temporary Incident Management Jobs in England

recurrence and continually improving the reliability, stability and performance of IT products and services.Working collaboratively with technical teams, including Infrastructure, Application Engineering and Major Incident Management, you will lead and drive complex technical investigations through to resolution. You must be able to translate complex technical findings into clear … investigations to accelerate root cause identification, implement effective corrective actions and minimise the risk of recurring incidents. Responsibilities Provide professional, integrated and effective Problem Management to customers and internal delivery teams in accordance with our ISO accredited policies and processes. They have considerable knowledge and a full understanding ...

reliability, resilience and operational performance of large-scale platforms within a regulated environment. This role combines hands-on engineering with technical leadership, production incident management, automation and reliability engineering. You will drive improvements across platform operations, embed reliability throughout the software development lifecycle and apply agentic … incident, problem, change and risk management. Key Responsibilities Take ownership of technical outcomes, drive engineering quality, mentor colleagues and share expertise across teams. Collaborate with product, platform, operations and security teams to embed reliability into the software development lifecycle. Define and track KPIs for reliability, performance and operational efficiency. ...

month contract. Inside IR35 Hybrid- adhoc travel into London/Ipswich Responsibilities: Lead delivery of the Technology Resilience, Application Resilience and Major Incident Management (MIM) Resilience workstreams Including the migration of backup and restore services to Rubrik through the full migration lifecycle to cutover and decommissioning … managing delivery activities RMP (Risk Mitigation Plan)- (Product, Resources, Contractual deliveries, RFP Planning, ensuring agreed points are getting delivered, Solutioning for Gaps) Project Organisation Management (People Management) Budget and benefit Management (Cost/Efforts/Schedule) Ensure Implementation site (customer site) for readiness Handover ...

service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service and help keep Nottinghamshire's communities safe … service portfolio, ensuring the reliable, effective and customer-focused delivery of technology services across the organisation. Working as part of the ICT management team, you will collaborate with internal teams, suppliers, project teams and stakeholders to ensure ICT services meet operational requirements and support organisational priorities. You will play ...

closely with business stakeholders, SAP functional teams and Systems Integrators. We are particularly interested in candidates with strong SAP ECC, EWM/WM, Materials Management and Inventory Management experience who have progressed into Product Ownership, Platform Leadership or Service Ownership roles. Key Responsibilities Own and develop … Logistics platforms. Lead delivery activities within SAFe Agile environments, including PI Planning and Agile Release Trains. Manage live SAP services, including SLAs, incident management, problem management, release and change management. Lead and coordinate SAP functional specialists across a matrix organisation. Manage third-party SAP vendors and Systems ...

provide L2/L3 operational support for our global Data Centre and DMZ network infrastructure. The role is heavily focused on production support, incident management, technical troubleshooting and service restoration. The successful candidate will have strong hands-on experience across Cisco networking technologies, with the ability to lead … incident triage, assess business impact, prioritise issues and drive resolution across technical teams. Key Responsibilities Provide L2/L3 operational support for global Data Centre and DMZ network infrastructure. Lead and coordinate incident triage, troubleshooting and resolution of complex network issues. Assess incident severity, business impact ...

Support the implementation, deployment and ongoing operation of Cisco Cloud Collaboration technologies . Provide technical support across Voice, Video and WebEx platforms. Participate in Incident Management, Problem Management and Change Management activities. Design and document technical solutions, project specifications and infrastructure requirements. Develop and drive proofs … Video and WebEx architectures/topologies . Experience with infrastructure implementation, deployment, troubleshooting and maintenance. Strong analytical and problem-solving skills. Experience working within Incident, Problem and Change Management processes. Desirable Skills and Experience Experience with Microsoft Teams . Knowledge of Microsoft Exchange, Active Directory and Outlook integrations. ...

status: Inside IR35 (Umbrella) Windows Engineer Job Description: Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning … line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify ...

status: Inside IR35 (Umbrella) Windows Engineer Job Description: Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning … line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify ...

Server and other legacy databases. You'll be responsible for ensuring database platforms remain secure, resilient and high-performing through proactive monitoring, incident management, backup and recovery activities, upgrades and platform maintenance. Key Responsibilities Administration and support of enterprise database platforms, primarily Oracle. Database monitoring, performance optimisation … capacity management. Backup, recovery and disaster recovery management using RMAN. Incident investigation and resolution across production environments. Database patching, upgrades and infrastructure changes. Supporting automation and operational improvement initiatives. Assisting with database migrations and cloud transformation projects. Working closely with infrastructure, application and security teams. Participation ...

ensure platform stability and performance Essential Skills Strong experience with AppDynamics Experience supporting enterprise Linux environments Monitoring, alerting and observability expertise Production support and incident management experience Strong stakeholder management and communication skills Desirable Skills Experience with Dynatrace Exposure to Agile delivery environments Public sector experience This ...

including TCP/IP, DNS, DHCP, Wi-Fi and VPN. Basic understanding of Windows Server and file and print services. Familiarity with ITIL processes, incident management, SLAs and ITSM tools such as ServiceNow. Excellent communication and customer service skills, with confidence supporting senior and VIP users. Must hold ...

modernization programme. You will serve as the technical lead overseeing mission-critical database platforms, driving cloud modernization, automating infrastructure, and handling major incident escalations. Key Requirements Core Oracle: Strong production experience with Oracle 12c/19c on Linux and AIX. High Availability & DR: Deep expertise in Oracle … RMAN backup/recovery, alongside migration tooling (Data Pump, GoldenGate, ZDM). Security & Governance: Implementation of TDE, TLS encryption, and secure cloud network segregation. Incident Management: Proven ability to lead incident triage and provide out-of-hours support when required. Role Requirements Based on-site 3 days ...

best practice and improving engineering standards across delivery teams Implementing SRE principles including observability, monitoring, SLIs/SLOs and platform reliability Supporting production environments, incident management and continuous service improvements Mentoring engineers and acting as a technical leader within agile delivery teams Leveraging AI-assisted engineering tools ...

their Databricks data platforms are resilient, scalable and aligned with their long-term business goals. What You'll Be Doing Customer excellence and stakeholder management: Act as the strategic partner to client business owners, aligning technical data solutions with corporate goals while championing reliability and clean data for every … execution: Oversee “team-of-teams” delivery performance, ensuring the quality and resilience of high-impact data pipelines while managing capacity planning and team velocity. Incident management and resilience: Lead triage and resolution of critical platform incidents, own root-cause prevention and keep communication with clients transparent throughout recovery. ...

initial term 2 days per week onsite in Cambridgeshire We're seeking a hands-on Observability Engineer/SRE Consultant to improve production monitoring, incident detection, and root-cause analysis across critical services. Key Skills Strong hands-on Splunk experience (essential) Experience with Dynatrace and/or Grafana Production … monitoring, observability and incident management Distributed systems troubleshooting and performance analysis Log, metric and trace correlation Improving application instrumentation with engineering teams Responsibilities Review existing monitoring, telemetry and alerting capabilities Improve visibility across critical customer journeys and dependencies Implement meaningful service-health metrics and actionable alerts Reduce incident ...

Active SC required (Transferrable) Roles & Responsibilities: Configuring routers and switches in line with the design documents (IP data perspective). Onboarding devices onto network management platform. Racking and staking relevant devices in Data Centres. Attending internal meetings and working closely with the project managers to agree and deliver project … hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management (rare occurrence). Standby rates are as below; please make sure the candidates must agree to this and stand-by rates. ...

ideally MongoDB Experience mentoring engineers Experience leading technical delivery in a build-and-run engineering model Experience in a structured on-call process and incident management Experience working in regulated industries, ideally financial services or FinTech. Interested in hearing more? Please get in touch with Rebecca Long ...

within SLA targets. Key Responsibilities Engineer Scheduling: Triage incoming EV infrastructure faults, dispatch field engineers, and dynamically reprioritise workloads when urgent issues pop up. Incident Management: Track incidents through our fault systems to guarantee compliance with Service Level Agreements (SLAs). Communication & Support: Keep clients and internal teams ...

services, and agents Translate legal, regulatory, cyber, data, and responsible-AI requirements into practical engineering controls Set requirements for human oversight, evaluation, traceability, and incident management Embed automated controls and evidence collection into delivery pipelines wherever possible Provide clear escalation and stop mechanisms for unsafe or underperforming systems ...

reliability, security, automation and operational excellence. Key Responsibilities Lead and mentor a team of Platform Engineers. Own platform operations, production readiness, DR testing and incident management. Manage AWS, Kubernetes (EKS), Terraform and GitOps environments. Drive secure integrations using PKI, mTLS and OAuth2/OIDC. Define CI/CD standards … governance boards. Manage platform roadmap, risks, reporting and stakeholder engagement. Requirements Strong AWS, Kubernetes/EKS, Terraform and GitOps experience. Technical leadership or team management background. Expertise in cloud security, networking, PKI and identity management. Experience supporting large-scale production platforms. Strong stakeholder management and communication skills. Exposure ...

oversee the day-to-day running of live data centre environments while also delivering complex infrastructure projects. This is a hands-on operational management role, suited to someone with experience managing critical facilities, leading engineering teams and maintaining uptime, alongside delivering data centre migrations, upgrades and expansions. Key Responsibilities … facilities infrastructure, including UPS, generators, HV/LV and cooling systems. Experience managing engineering teams and contractors. Background in critical environment maintenance, PPM and incident management. Proven experience delivering data centre projects while maintaining live operations. Understanding of MOPs, RAMS, permits and operational change control. Strong leadership and stakeholder ...