8 of 8 Temporary Incident Management Jobs in England

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management … Resilience teams working collaboratively in an agile delivery model. Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. Key responsibilities include: Operating and continuously improving governance and resilience ...

Conduct performance reviews, appraisals, and development planning Manage team rotas and ensure adequate service coverage Provide coaching, mentoring, and ongoing support Deputise for senior management when required Technical Support & Incident Management Provide hands-on support during high-demand periods and major incidents Ensure correct triage and escalation … tickets Support major incident and business continuity responses Maintain familiarity with core systems and end-user technologies Service Improvement & Governance Identify trends and recurring issues, supporting problem management Lead or contribute to continuous service improvement initiatives Ensure compliance with ITIL best practices, security, and governance standards Maintain audit ...

teams, supporting data protection risk assessments, advising on agreements and data sharing arrangements for partnership activities and funding programmes, and supporting personal data breach incident management involving data transfers. You will provide advice to a diverse range of colleagues, including members of the executive and senior management. Working … across the Group, they will play a key role in delivering a full information governance service for UKRI and ensuring effective governance, accountability, risk management and integrated assurance arrangements. They will represent information governance interests on UKRI and council groups and committees, and externally as required. Your Responsibilities Delivering ...

support to ensure systems and services are running effectively. Monitor performance, identify issues, and coordinate resolution efforts with internal teams and external partners. Support incident management processes, including triage, escalation, and effective communication. Collaborate with cross-functional stakeholders (e.g., IT, Digital, CRM, Martech, Vendors) to resolve issues … Strong problem-solving and analytical skills. Ability to manage multiple priorities in a fast-paced environment. Familiarity with ticketing systems (e.g., TopDesk, Jira) and incident management processes. Excellent communication skills, both written and verbal. Good understanding of data analysis and reporting tools is desirable. ...

compliance roadmap, detailing priorities, timelines, and resource requirements. Compliance & Advisory : Provide ongoing support for compliance, interpret regulatory requirements, and ensure alignment with industry standards. Incident Leadership & Management : Lead the coordination of high-severity cyber incidents, ensuring effective communication and structured execution. Required Skills & Qualifications: Core Experience : Proven experience … Cyber Incident Response or Major Incident Management, preferably in a SOC or Security Operations environment. Stakeholder & Leadership Skills : Excellent communication skills, ability to influence and negotiate under pressure, and experience with senior stakeholders. Operational Capability : Experience managing incident bridges/war rooms and strong decision-making ...

that continues to invest heavily in technology, infrastructure, and service improvement across the wider organisation. Please note this is a FTC. Key Responsibilities Advanced Incident Management & Resolution Diagnose and resolve hardware, software, and network-related issues across varying levels of complexity Analyse and troubleshoot system faults, service disruptions … ManageEngine ServiceDesk Plus would be beneficial Excellent communication skills with the ability to explain technical concepts to non-technical users Strong organisational and workload management skills Ability to work both independently and collaboratively within a wider IT team Desirable Experience Relevant certifications such as MCP, CompTIA Network+, ITIL Foundation ...

information security audits and support wider assurance activities Identify vulnerabilities and recommend appropriate mitigation strategies Ensure compliance with data protection and information governance requirements Incident Management Manage the organisation’s information security incident process Ensure incidents are identified, investigated, recorded, and escalated appropriately Lead investigations and liaise ...

basis. In this role, you will act as a trusted advisor across the organisation, ensuring compliance with data protection legislation while supporting the effective management and security of information assets.Working closely with the Head of Information Governance, you will play a key role in managing data subject rights, overseeing … Information Governance frameworks, alongside proven experience managing Subject Access Requests (SARs) and other information rights requests. You will bring expertise in information security incident management, risk assessment, and compliance monitoring, combined with excellent analytical skills and a high level of attention to detail. As a confident communicator ...