4 of 4 Temporary Incident Management Jobs in England

Job summary Fantastic opportunity to become a member of our IT Service Management team within the Leeds Teaching Hospitals NHS Trust. Reporting to the Steve Thomas your role will be supporting operational IT services and CSU clinical teams with delivery of operational services, project implementation and supplier relationships. In return, we can offer you a varied, interesting, and challenging … Planned Interview Date 08/09/2025 Main duties of the job The IT Service Manager supports several CSUs as the IT business partner providing, IT advice, Incident Management, Problem Management, Risk Management, Procurement Support, Project Support and Supplier Management. You will take responsible for 3 x CSUs (Pathology, Womens and Childrens). You will … or understanding Skills and Behaviours Essential Experience of working in a team Desirable Problem solving Presentation Running meetings/incidents Experience Essential NHS Experience, IM&T Service, Support/Management Desirable Leading in Service Management environments Customer Service Conducting Service Reviews Supplier Management Incident Management Risk Management Certificate of Sponsorship Applications from job seekers More ❯

implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to support both back-office and … service models that ensure operational readiness for EPR deployment. This role will focus on ensuring the safe, coordinated transition to the shared EPR system by co-designing procedures for incident management, change control, and configuration management. The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices … and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC. Design and Preparation for Future State IT Service ModelsLead the design and execution of enabling activities for future IT service models within the EPR programme, ensuring alignment with operational readiness plans. Collaboration Across NHS TrustsWork closely with EPR teams and digital leads More ❯

in collaboration with the IT Manager and liase with other teams in order to highlight and assess needs. Provide guidance to staff on software usage. Regular use of the management system to track hardware, software and warranty licenses. Support with procurement activities relating to IT. Regularly perform maintenance tasks and system check. Create and maintain a checklist of routine … role. Be able to multitask and prioritise your workload. Be able to communicate effectively both verbally and written. Have excellent problem-solving skills. Proficiency in using ticketing systems for incident management and tracking. Strong knowledge of hardware and software installation, configuration, and troubleshooting. Fluency in both written and spoken English and local language. What happens after you apply More ❯

overtime may be required) Key Responsibilities: Follow detailed build scripts to configure customer hardware Apply operating system images and software packages to devices Log and report any build issues (incident management) Meet specific build targets for customer orders Unpack and repack devices as part of the configuration process Maintain a clean and efficient workspace Work collaboratively with your More ❯