5 of 5 Temporary SLA Jobs in England

Desk queues and respond promptly to calls and emails. Help develop quick-win solutions and SOPs for common issues. Review escalated tickets to ensure SLA compliance. Assist with general IT administration, including documentation and procurement. What We’re Looking For Previous experience in a customer-facing IT support role. Strong ...

methods Detailed knowledge of project forecasting and the ability to leverage the project forecast auto generation Extensive knowledge and understanding of Sub Ledger Accounting (SLA) for Projects and Project transactions sources from subledgers (e.g. Purchasing, Payables and Inventory). Experience of the Oracle Fusion RBAC model for Projects Ability ...

times in line with SLAs. Communicate technical issues in a clear, user-friendly manner. Service Delivery & Compliance Monitor open tickets to ensure progress within SLA and chase resolver groups when necessary. Follow ITIL-aligned processes (Incident, Request Fulfilment, Change, and Problem Management). Adhere to security and compliance standards when ...

strategy. The ideal candidate will be proficient in SQL, Salesforce, and Power BI, and will play a key role in monitoring and reporting on SLA/KPIs to ensure the safety and compliance of our housing services. Day-to-day of the role: Collate and analyse statistical data to produce ...

role) using spreadsheets Consolidate consignments for distribution Box/unbox IT equipment and support pallet movement Communicate progress and delays proactively Work to meet SLA targets and productivity goals What We're Looking For ? Strong written and verbal communication skills ? Background in IT or technical support ? Data input experience with ...