1 to 25 of 31 Temporary Service Delivery Jobs in England

England's purpose of delivering the best care and outcomes for the NHS. The Cyber Operations sub-directorate consists of 4 operational areas: Cyber Security Operations Unit (CSOU) Cyber Delivery Unit (CDU) Cyber Improvement Programme (CIP) Chief Information Security Office Function (CISO) This role is in the Cyber Security Operations Centre (CSOC) which is part of the CSOU and … provides centralised security monitoring across both NHS England and the wider health and care system in England. The CSOC consists of Protective Monitoring, Threat Operations, Incident Management, Service Operations and Engineering. To support our strategy to improve NHS cyber resilience, we are recruiting for a Senior Security Analyst who specialises in Service Delivery Management as part of … the CSOC Service Operations team. The post of Senior Security Analyst for Service Delivery has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 20% per annum. Please be aware that RRP is non contractual and subject More ❯

Job summary DITT Service Delivery Manager (Band 8b) Fixed Term (10 months) Maternity Cover Leicestershire (with travel across LLR and occasional national engagements) Team : Digital Innovation and Transformation Team (DITT) Salary Band : 8b Contract Type : Fixed-term maternity cover Are you passionate about driving digital transformation in health and care? Were looking for a dynamic and strategic leader … to join our Digital Innovation and Transformation Team (DITT) as a Service Delivery Manager on a maternity cover basis. This is a pivotal role within the Integrated Care Board (ICB), offering the opportunity to shape digital strategy and delivery across Leicester, Leicestershire and Rutland (LLR) ICS region and organisations. Contact Details : Laura Godtschalk- Laura.godtschalk@nhs.net or Saadia … and options appraisals with Analysts and stakeholders. Engage with national programmes such as DMA and eRS, ensuring local alignment. Manage budgets, apply for funding, and support system bids. Drive service improvement by embedding best practice, defining future processes, and promoting innovation. Develop and implement policies supporting digital transformation, ensuring compliance with guidance and priorities. Build strong relationships across ICS More ❯

Helpdesk Team Lead £20 per hour + holiday pay (initially temporary with the potential to go permanent)Cambridge (3 days per week) Are you an experienced Service Desk leader/Customer Service team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing people … and keeping a busy service desk running smoothly. Previous experience as a Service Desk Team Lead/Manager is essential! Role Style and Setup This role is first and foremost about people leadership . You'll be running day-to-day operations, supporting your team's growth, and ensuring users receive a first-class service. While you don … and ensure processes are followed. The position is initially offered on a temporary basis, with a strong possibility of becoming permanent. Key Responsibilities Lead and support a team of Service Desk Technicians, running regular 1-2-1s and fostering a positive, collaborative culture Act as the point of escalation for service desk queries (coordinating solutions with technical More ❯

of a new Adult Social Care management system in May 2026. This role will ensure a seamless transition to a new data warehouse environment, and customer-focused business intelligence service delivery model. You will bring expertise in SQL Server databases, ETL processes and data model design, along with a proven track record of data engineering within a healthcare … you are passionate about healthcare data and want to contribute to a major transformation project, we encourage you to apply! Main duties of the job Collaborate with Information and service leads to understand service needs and translate them into data solutions Develop and execute a comprehensive data infrastructure migration strategy for migration and decommissioning of legacy infrastructure Identify … responsibilities for data access and usage Validate and transform data during migration to conform data to reporting and insights About us Why Work With Us The data and information service plays a vital role in creating business intelligence products that support the needs of clinicians and patients. This involves collaborating with stakeholders to capture requirements, drafting detailed work specifications More ❯

from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As … users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level … of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support More ❯

from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As … users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level … of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support More ❯

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within … the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function … that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool More ❯

Job summary You will be providing maternity cover for the substantive Senior Information Analyst and will report to the Service Director. You will be working to develop, administrate the control and production process for the Trusts key performance indicators, regular reports and ad-hoc requests for information in relation to Trusts information needs. You will develop reports to deliver … to work as part of the Informatics team. Main duties of the job The main duty of this post is to coordinate and lead the Informatics requirements of a service delivery area. This post requires excellent planning, time management skills and attention to detail. For more detail about the main duties of this role, please refer to the … work as part of a team in the Informatics team. Duties and Responsibilities The main duty of this post is to coordinate and lead the Informatics requirements of a service delivery area. This post requires excellent planning and time management skills. The post holder will administrate the KPI production process by creating briefs and debriefs, creating and maintaining More ❯

Job summary We are looking for a skilled EPR Technical Delivery Lead to oversee the delivery of technology systems supporting the rollout of the Oracle Millennium EPR system across South Warwickshire University NHS Foundation Trust (SWFT), George Eliot Hospital (GEH), and Out of Hospital Services in Warwickshire. Main duties of the job Reporting to the Chief Technology Officer … for this role. Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Lead delivery of EPR related technology services Attendance at project meetings Contribute to the specification, design, development and implementation of our EPR strategy to support the aims and objectives of both … able to fully understand the issues and implications Negotiate at a senior level and be a major influence in the decision-making processes for all aspects of EPR technical delivery Work closely with technology operations to develop and implement strategies and architectures to provide infrastructure support and services in line with best practise methodologies Make recommendations for strategic direction More ❯

Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the Academy’s IT department, ensuring a high standard of service to students and staff. The position … contract. If successful the permanent salary will be between £25,500 - £27,200 Day-to-day of the role: Provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window. Offer effective first-line remote network monitoring and management. Ensure that all reported technical issues are dealt with … professionally and competently, recorded on the Service Management System, and resolved within the customer's Service Level Agreement. Provide 1st line technical support and call logging services to the school. Report and manage any incident that requires the services of a third-party organisation. Monitor/manage call queues to ensure that support calls are escalated and resolved More ❯

The Regional Software Support Delivery Manager will oversee the delivery of software support services, ensuring high-quality outcomes and customer satisfaction. This role is pivotal in managing regional operations within the technology and telecoms industry. Client Details The employer is a medium-sized organisation operating within the technology and telecoms sector. They are committed to providing innovative solutions … and growing a strong reputation and driving a successful team within the West Midlands area. Description Manage and coordinate and build regional software support teams to meet service delivery targets. Lead, Motivate and drive the team with strong leadership and motivation. Deliver high level customer service strategy to its B2B Client base. Ensure consistent, high-quality support … operational efficiency. Collaborate with internal departments to align support services with business objectives. Monitor and report on performance metrics, identifying areas for improvement. Oversee resource allocation to ensure optimal service delivery. Act as a point of escalation for complex customer issues. Profile A successful Regional Software Support Delivery Manager should have: Proven experience in managing software support operations More ❯

Job summary 22.5 hours per week This role plays a part in driving digital innovation within the 019 service, ensuring technology is effectively integrated to enhance care, improve communication, & support service development. The post holder provides regular updates on digital developments to managers & teams, ensuring colleagues are informed, confident, & supported in adopting new systems. They champion service … tools, ensuring developments are responsive to the needs of children, young people, & families. A core responsibility is to act as a change agent for technology, balancing innovation with realistic service needs including contributing to TRFTs digital strategy, supporting business proposals for new functionality, & helping shape workforce training to build digital confidence & capability. The post holder ensures information used digitally … updates & best practice across the service. Through participation in research, clinical audit & benchmarking, the role evaluates the impact of digital solutions & promotes quality improvement. By collaborating with the Matron, Service Manager & Team Leaders, the post holder helps drive forward TRFTs digital maturity strategy, ensuring staff are equipped, service delivery is efficient, & outcomes for families are improved. The More ❯

with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

deliver high-quality services people want to use. You will be responsible for the accurate and efficient processing of requests, maintaining precise records, and supporting the coordination of digital service assessments and business case approvals. This includes handling service assessment requests, business case reviews, and general enquiries, as well as assisting in report production and supporting key meetings. … Key Responsibilities Manage communications between requesters and the DTSA for service assessment requests and business case reviews. Set up, compile, and distribute work requests, ensuring a clear audit trail via SharePoint. Accurately update and maintain the Service Assessment Planner and Business Case Tracker. Coordinate outputs from governance meetings. Provide coaching and guidance on processes, procedures, and tools (templates … or Portfolio Office environment, particularly within digital services. Adaptability to changing priorities and processes. If you are an organised, proactive professional with a passion for supporting high-quality digital service delivery, we'd love to hear from you. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who More ❯

Trust, following structured lesson plans and schedules Evaluate software upgrades, update documentation, and escalate development needs when required Promote digital systems and respond to training-related enquiries Adapt training delivery to meet the needs of a 24/7 organisation, supporting project rollouts and fellow trainers Occasionally assist with IT equipment setup and liaise with the IT Helpdesk for … manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture … Windows applications Awareness of IT environments Evidence of good performance in current role Desirable Experience of working in the NHS Experience of training assessments and evaluations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

PCN. The core objective of this role is to support the PCN and its practices to deliver ongoing improvement to services. The role will require experience in quality/service improvement with expertise in transformational change and a good understanding of general practice systems and processes, including familiarity with general practice digital systems and how they can be used … duties of the job The post holder will work with the PCN Clinical Director and the leadership within the Primary Care Network (PCN) to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, expertise and leadership to deliver changes in a collaborative way. The post holder will work closely with … staff working at practices, such as practice managers and staff at the PCN to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop relationships with peers across other PCNs to share learning and expertise at place or system level. The post holder will need to have More ❯

a temporary contract. The successful candidate will take ownership of the technical and operational management of MEP systems within a critical environment, ensuring compliance, uptime, and high levels of service delivery. You will lead a team of 8-9 engineers, manage specialist vendors, and act as the primary technical contact for both internal stakeholders and the client. Key Responsibilities More ❯

a temporary contract. The successful candidate will take ownership of the technical and operational management of MEP systems within a critical environment, ensuring compliance, uptime, and high levels of service delivery. You will lead a team of 8-9 engineers, manage specialist vendors, and act as the primary technical contact for both internal stakeholders and the client. Key Responsibilities More ❯

and exciting apprenticeship where you’ll support our team with administrative, client-facing, and coordination tasks. Over time, you’ll develop key skills in areas such as project coordination, service delivery, and business support. Key Responsibilities While learning and developing your skills, you’ll help the team with: Answer client phone calls and emails in a polite and … team. Update client records and support the account management process. Order basic office supplies and help keep the office running smoothly. Learn how to liaise with external suppliers and delivery services. What We’re Looking For We’re not expecting tons of experience—but we are looking for someone who is: Eager to learn and passionate about a career More ❯

December 2025 so you must be able to commit to that. Job Purpose: To provide technical support to engineers and internal users, ensuring timely resolution of issues and excellent service delivery during core mid-day hours. This role is ideal for someone with strong problem-solving skills, a customer-first mindset, and the ability to work independently within More ❯

Government and/or Public Sector settings This is a fantastic opportunity to play a pivotal role in a high-impact project that will shape the future of legal service delivery. More ❯

Medical Education support services team the Education and Simulation Technicians support the Lead Education and Simulation Technician in providing an advanced, comprehensive wide range of technical support for educational delivery and events at Medical Education Leeds and across the Leeds Teaching Hospital estate. The post holder will make sure that teaching areas are fully prepared for education. This includes … ensuring audio visual equipment, medical meat (animal tissue), part task trainers, complex simulation devices and virtual reality kit is prepared and available for educational delivery in classroom and clinical teaching areas. They will support users in the use of a variety of complex clinical skills simulators and models. The Education and Simulation Technician will be involved in the development … excellent team member with effective communication skills across all platforms and work alongside the wider Medical Education Team. They will be able to provide expert technical advice and support service users, faculty, and course directors in the development of new courses/educational events. The Education and Simulation technician will have the ability to make decisions that are not More ❯

and care - with profits going back into our local authority to benefit the community. This is not an IT driven Analyst role. To support the development, management and successful delivery of critical analysis and project management of key projects within Dorset Council's Community Partnerships Transformation Programme. To ensure projects are defined according to customer need and strategic objectives … and planning reflects Dorset Council's digital service design approach. To deliver key pieces of policy and business analysis relevant to projects, including report drafting for engagement findings, financial analysis of service devolution and mapping of current service delivery. To manage and mitigate risks, escalating to governance channels such as Programme Board or SLT. To monitor progress … practice, and legislation and horizon scan for digital and technological change and analyse how these can best benefit Dorset. To ensure effective control of allocated project and/or service budgets and delivery of high-class services, often to challenging deadlines. Build and manage effective working relationships with internal and external stakeholders and partners. To co-ordinate other More ❯