20 of 20 Temporary Service Delivery Jobs in England

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a global … to support its global strategic goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding IT service delivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects … by partnering with PMO, Change Management, and vendors. Represent regional interests in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and More ❯

NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY An opportunity has arisen within Digital Healthcare for a highly motivated and enthusiastic individual to join the IT Support section as an IT Delivery Manager. As well as having managerial and technical operational responsibilities, the post holder will contribute towards the delivery of the digital strategy and improving the Trusts digital maturity. … are responsible for supporting and deploying end user devices, associated applications and software to staff both within the Trust and supported organisations. They are also responsible for ensuring the delivery of high quality IT support services by the team, ensuring efficient and effective working and promoting collaboration with the wider service. They will also be part of project teams … projects are delivered on time with work packages relating to their areas of responsibility being delivered on time and meeting quality criteria. They will also be responsible for the delivery of small/medium scale projects and initiatives themselves directly and by supporting team members in the delivery of projects or initiatives which they are responsible for. The More ❯

Digital Workplace Service Desk Manager £500-550 per day (Outside IR35) Manchester - Required to go on-site once every 2 weeks 6 months A Digital Service Desk Manager is required for our public sector client who are based in Manchester. The successful candidate will join the senior leadership team to focus on digital, user and customer experience within … the organisation. In this role, you will also be accountable for the service desk and operational delivery team with an awareness of knowing what needs to be delivered by both teams. Responsibilities: Whilst overlooking the service desk function, your main priority will be on the customer and user experience, working closely with senior stakeholders in understanding business … needs and requirements and adapting this to further improve on and deliver critical services. On the Operation delivery side, you will focus on service transition, disaster recovery, business relationship management, establishing stakeholder relationships. You will play a key role in innovating, advising and updating the strategy whilst providing leadership to the service desk manager and the wider More ❯

Data Manager to support a major transformation programme within the Customer Services function. This is a fantastic opportunity to contribute to a high-impact initiative that aims to enhance service delivery for citizens and businesses across Birmingham. About the Role: As the Performance and Data Manager, you will play a key role in delivering the council's reporting … responsibilities and driving performance improvements across Customer Services. Your insights and recommendations will directly support strategic decision-making and operational efficiency. Key Responsibilities: Lead the development and delivery of performance reports and business intelligence to support excellent customer service. Analyse business performance data to identify trends, issues, and opportunities for improvement. Develop business cases and proposals to support service … impact analysis and advise on performance improvement measures aligned with strategic outcomes. What We're Looking For: Proven experience in performance management, data analysis, and reporting within a customer service or public sector environment. Strong understanding of commercial factors affecting service delivery and customer interaction channels. Skilled in financial planning, cost-benefit analysis, and interpreting KPIs. Ability More ❯

Service Desk Analyst – 6 month fixed term contract This is a hybrid role and we have offices based in Chesterfield and Peterborough. Role Purpose: A Service Desk Analyst role provides first-line support for IT issues experienced by colleagues across the business. Acting as the primary point of contact for all IT-related queries, the Service Desk … Analyst is responsible for triaging incidents, resolving issues at first contact where possible, and escalating to higher-level support teams within Service Delivery or other technology functions across the Markerstudy Group when required. Key Responsibilities: To support the Markerstudy business user community throughout Markerstudy and the wider Markerstudy Group, which includes; Branches, Call Centres, Specialist Insurance Units and … incident and request management processes. Responsibilities include, but are not limited to: Act as the first point of contact for IT issues via all channels (telephony, virtual agents, self-service portals), following agreed procedures. Deliver a positive customer experience by providing clear communication and timely updates. Log, prioritise, diagnose, and resolve incidents and service requests in line with More ❯

analytics. As a technical lead and trusted advisor, the Clinical Data Engineer will help curate bespoke datasets for Advanced Analytics, design and develop AI solutions, shape AI policy, support service innovation, and ensure all solutions align with the Trust's Digital Strategy. The ultimate goal is to turn complex data into actionable insights and tools that strengthen patient care … using SQL, Python, R, and cloud technologies. The role includes building predictive and prescriptive models, deploying and monitoring machine learning applications, and applying advanced analytics to improve patient outcomes, service efficiency, and workforce wellbeing. The post-holder will collaborate with internal teams and external partners, contributing to the Trust's Secure Data Environment and Federated Data Platform, and ensuring … all work complies with ethical, legal, and governance standards. They will manage data research projects, guide stakeholders, and promote adoption of analytics insights to support service transformation. Acting as a trusted advisor, they will translate complex technical concepts into actionable recommendations, facilitate workshops and training, and support strategic decision-making across clinical, operational, and executive teams, embedding data-driven More ❯

and Virology The experienced Subject Specialist will be a champion in their own field and must carry credibility with colleagues. They will play a vital role in enabling successful service transition and therefore must have an aptitude for understanding digital and its enablers in healthcare. The post holder will be expected to attend all the workflow and content events … Team, supplier product specialists and other key stakeholders. You will be monitoring compliance, achievement of key targets and the development of robust systems and processes which will ensure timely delivery of information. The post holder will work proactively with staff to analyse and plan the developing needs of the service to promote the achievement of the Pathology Network. … a framework to achieve improvement in processes and patient outcomes. There is a requirement to work collaboratively across all 5 trust sites and the wider network to ensure that service priorities are met. About us You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader More ❯

teams. Job description Job responsibilities Designing complex new and modified ICT systems that address ICT security, performance and availability requirements; Leading on software and hardware installations, specifications, testing and service transition; Supporting the Trust in meeting business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation … hosted within the Trust Data Centres are operating at their optimum performance, availability to IT users and integrity of their data; Providing technical expertise and professional support to the Service Delivery team. Proactively and positively contribute to the achievement of deliverables through individual and team effort. Manage the production of the required deliverables and control risks. Support team … overlooked nor duplicated. Build and sustain effective communications with other roles involved in the shared services as required. Maintain and continuously improve specialist knowledge in an aspect of Health Service which significantly contributes to the Trusts stated objectives and aims. Establish and maintain strategic links with a range of external partners/stakeholders or manage the links made through More ❯

and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you … earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description Job responsibilities … programme milestones and objectives. Person Specification Qualifications Essential Accredited project management qualification (e.g. APM, Prince2, Managing Successful Programmes or equivalent) and significant senior experience in project/programme management delivery with evidence of leading and managing improvement projects in the NHS Desirable Masters level qualification or equivalent experience Experience Essential Specialist knowledge, practical application and experience in change management More ❯

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a … key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend … as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We’re Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular More ❯

re-procurement. Maintaining the relationship with external suppliers and identifying performance improvements. Working closely with Procurement team (who will lead on the procurement process itself) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving continuous improvement across the IT … Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement, including frameworks and tender processes. Demonstrable experience managing ICT contracts and suppliers within local government or wider public sector. Excellent stakeholder management and communication … skills. Ability to work autonomously on project-based deliverables. Ideally, experience improving ICT service operations or Helpdesk performance. What's on offer: Flexible hybrid working - role can be delivered on a remote basis with very occasional onsite working. Role can be working 3-5 days per week so flexible around other projects. Outside IR35 engagement (Ltd company). Immediate More ❯

Job responsibilities The Digital services aim to drive improvement across the organisation and the integrated care system, working with our system partners to improve the sustainability of high value service delivery for our patient population. The post-holder will assist in the design of work at the complex end of project and programme management. You will need to … equivalent experience. Professional registration (BCS, IET, UKCHIP). ITIL Practitioner Certificates. Sufficient knowledge of NHS/Government policies, strategies and organisational relationships in relation to digital, IT and public service developments. Experience Essential Experience in project and programme management, with a focus on digital services and integrated care systems. Desirable Experience working within NHS or healthcare settings, particularly in … complex agenda and support the organisation in driving forward the quality agenda. Desirable Strong leadership and communication skills, with the ability to inspire and motivate teams. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

in driving process improvements through active participation in IT projects while maintaining robust documentation practices. By collaborating with various teams across different time zones, you will help guarantee consistent service delivery throughout the organisation. Your ability to communicate clearly with non-technical staff members will be key as you conduct user training sessions and troubleshoot complex issues. * A More ❯

of the full spectrum of information available in the systems across Housing services To enhance and accelerate the development of business intelligence reporting systems and dashboards across the Housing Service Compare the information with other boroughs to understand where the organisation can improve and can reduce costs Work with managers to improve the efficiency and effectiveness of service delivery through a data driven approach Work across departmental boundaries to help and support performance reporting and improvement To support the Housing transformation roadmap through the creation of PIs and evaluation frameworks to measure the effectiveness of pilot processes Take ownership of business problems and proactively interrogate data held, both from housing, elsewhere in Ealing Council or from … external sources to generate insight into performance, identify potential solutions and help manage assets more intelligently. Improve performance management and enhance business planning processes through the creation of self-service, scorecards/dashboards for management and staff. To undertake advanced analytics (Complex data mining, trend and statistical correlation analysis, and predictive analysis) To undertake Business Intelligence Reporting (using SQL More ❯

of the full spectrum of information available in the systems across Housing services To enhance and accelerate the development of business intelligence reporting systems and dashboards across the Housing Service Compare the information with other boroughs to understand where the organisation can improve and can reduce costs Work with managers to improve the efficiency and effectiveness of service delivery through a data driven approach Work across departmental boundaries to help and support performance reporting and improvement To support the Housing transformation roadmap through the creation of PIs and evaluation frameworks to measure the effectiveness of pilot processes Take ownership of business problems and proactively interrogate data held, both from housing, elsewhere in Ealing Council or from … external sources to generate insight into performance, identify potential solutions and help manage assets more intelligently. Improve performance management and enhance business planning processes through the creation of self-service, scorecards/dashboards for management and staff. To undertake advanced analytics (Complex data mining, trend and statistical correlation analysis, and predictive analysis) To undertake Business Intelligence Reporting (using SQL More ❯

part of this transformation, they're looking to bring on two Data Quality Analysts on an initial 9 Month FTC basis to help shape the future of their IT service delivery. Although this role is an FTC, they have a strong background of taking people on a permanent basis when the FTC is complete. The role : As a Data More ❯

tools to extract targeted datasets that support fundraising and engagement strategies. Reporting & Insight Develop and maintain dashboards and reports to provide actionable insights for teams across fundraising, marketing, and service delivery. Process Improvement Identify opportunities to streamline data workflows, improve data quality, and enhance system functionality. Stakeholder Support Act as a key point of contact for database-related queries More ❯

group is implementing IFS Cloud and, as part of this programme of work, is now seeking to hire a number of experienced IFS Functional Consultants with strong expertise in Service Management and Warehousing. These positions will play a pivotal role in the end-to end delivery of IFS Cloud, working closely with business stakeholders to design, configure, and … optimise solutions that enhance operational efficiency and service delivery. Key Responsibilities Collaborate with business users to gather and analyse functional requirements for Service Management and Warehousing processes. Design and configure IFS Cloud modules to align with business needs, ensuring best-practice processes and scalable solutions. Conduct fit-gap analysis and prepare functional design documentation. Support all phases of … experience as an IFS Functional Consultant implementing or supporting IFS Cloud (or earlier versions such as IFS Apps 9/10). Hands-on experience configuring and deploying the Service Management and Warehousing modules. Strong understanding of business processes in service operations, field service, logistics, inventory control, and warehouse management. Ability to translate business requirements into functional More ❯

with business goals and regulatory requirements. Manage end-to-end procurement processes including RFPs, SLAs, and commercial models. Build and maintain strong relationships with technology vendors to ensure effective delivery of products and services. Provide expert input on IT contractual elements including integration, data protection, and service delivery. Collaborate with internal stakeholders across the vendor lifecycle – sourcing, procurement More ❯

Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician … you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge of software and systems. You'll also ensure compliance with ICT … overall security and integrity of the organisation's ICT infrastructure. What you'll need to succeed To be successful in this role, you'll need: Excellent communication and customer service skills. A proactive and organised approach to problem-solving. Basic technical knowledge of ICT systems and troubleshooting. An understanding of data protection and information security principles. A willingness to More ❯