20 of 20 Temporary Service Delivery Jobs in England

patching etc) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between Trust sites across Essex resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role it is essential for the successful … candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Main duties of the job A key responsibility of this post will be to contribute as part of the wider Service Delivery team to meeting client SLA's. Taking a flexible approach to meet client expectations and … patching etc) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between Trust sites across Essex resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLAs. As this is a customer facing role it is essential for the successful candidate More ❯

manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture … Training and Qualifications Essential Master's degree or equivalent professional qualification or equivalent experience. Post Graduate Diploma in Digital Health Leadership for digital change leaders or equivalent experience. IT Service/project management qualification e.g. ITIL, MSCE, MSC or equivalent; MSP, PRINCE2 or similar Agile training or equivalent experience. Evidence of Continuous Personal Development. Experience and Knowledge Essential Substantial … complex report writing and business planning at both operational and strategic level and able to plan services and develop strategies and policies. Experience of effective major incident management and service restoration, ensuring good communications during the incident and excellent problem management techniques to identify the root cause. Specialist knowledge and awareness of change management tools and techniques Excellent in More ❯

Service Desk Analyst Corsham 12 month fixed term contract - £29,000 An exciting opportunity has arisen for a Service Desk Analyst to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic … team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders regarding incident updates … planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL More ❯

and apply the most appropriate analytical technique, underpinned by robust statistical understanding Provide advanced analytical services to strategic healthcare projects and programmes in the form of descriptive analyses, prospective service modelling, retrospective analyses and evaluation Utilise modelling and forecasting techniques to predict future need and demand. Lead economic and quantitative evaluations using econometric and decision modelling techniques Automate reporting … and develop data pipelines Scope and develop reporting outputs, including dashboard development in Tableau and/or FDP Lead delivery of analytical work programmes, matrix managing across multiple staff not under direct line management Person Specification Education/Training/Qualifications Essential Educated to degree level in relevant subject or equivalent level of experience of working at a similar … networks Knowledge Essential Understanding of current data protection legislation and information governance Highly developed specialist knowledge of analytical techniques and methods to support the management of large and complex service delivery systems Desirable Excellent knowledge of health and care data flows A good understanding of the health and social care environment and roles and responsibilities within it Special More ❯

on-prem platforms (Azure, Entra ID, Active Directory, virtualization, and networking) Diagnose and resolve complex technical issues in a fast-paced environment Support cross-functional teams with reliable IT service delivery and ongoing system improvements Document processes and communicate clearly with both technical and non-technical users Help shape and define the IT services portfolio in line with … business needs and security standards Monitor system performance, apply patches, and script using PowerShell Maintain service desk tickets and ensure timely resolution of internal IT requests Occasional out-of-hours support and travel to other UK sites may be required Ideal Candidate Profile Strong technical knowledge of Microsoft technologies: Windows Server, Hyper-V, desktop environments Hands-on experience with More ❯

ServiceLocalDelivery Analyst role . The Technology Integration programme is bringing ourorganisationtogether aligning our systems and strengthening internal communication. You will be performing a mix of project activities to improve service desk efficiency, enhance user experience and ensure there is a consistent service across SNG. Our IT ServiceLocalDelivery Analysts provide local IT systems support, training and advice to SNG … maintenance and operation of the organisation's devices, infrastructure and applications. They ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This rolewill provide … need to have a high level of customer focus and the ability to work collaborativelywith colleagues, contractors and partnering agencies. You will need experience of working on an IT Service Desk or in a Technical team and be able to communicatewithour customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service More ❯

Customer Service Representative - IT Services Corsham 12 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed Customer Service Representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part … of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external … stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain More ❯

Global HR Shared Services Manager to join their HR leadership team. This is a critical interim hire to drive operational excellence, lead a global team and ensure high-quality delivery of HR services across the organisation. The Role: In this fast-paced, tech-driven business, the Interim HR Shared Services Manager will lead a globally dispersed team of HR … professionals (hybrid and remote), focused on delivering outstanding service, driving process improvement, and contributing to the business's wider HR strategy. Reporting to the Director of HR Shared Services, this is a highly visible role that combines operational delivery, stakeholder engagement, and continuous improvement. Key Responsibilities: Team Leadership Manage, coach, and develop a global HR shared services team … Build a culture of collaboration, inclusion and high performance Develop and implement upskilling and reskilling programmes Provide clear reporting and updates to senior stakeholders HR Service Delivery Oversee delivery of HR Shared Services, employee records, and ticketing (ServiceNow) Ensure SLA compliance, data accuracy and process efficiency Triage HR enquiries using a tiered service model Act as More ❯

and apply the most appropriate analytical technique, underpinned by robust statistical understanding Provide advanced analytical services to strategic healthcare projects and programmes in the form of descriptive analyses, prospective service modelling, retrospective analyses and evaluation Utilise modelling and forecasting techniques to predict future need and demand. Lead economic and quantitative evaluations using econometric and decision modelling techniques Automate reporting … and develop data pipelines Scope and develop reporting outputs, including dashboard development in Tableau and/or FDP Lead delivery of analytical work programmes, matrix managing across multiple staff not under direct line management Person Specification Education/Training/Qualifications Essential Educated to master's level in relevant subject or equivalent level of experience of working at a … learn Knowledge Essential Understanding of current data protection legislation and information governance Highly developed specialist knowledge of analytical techniques and methods to support the management of large and complex service delivery systems Desirable Excellent knowledge of health and care data flows A good understanding of the health and social care environment and roles and responsibilities within it Special More ❯

networks, backups, and security systems. Act as a subject matter expert, contributing to strategy, governance, and technology roadmaps. Lead the Technical Support team, manage escalations, and ensure high-quality service delivery. Represent the team at CAB meetings, reviewing and approving infrastructure changes. Oversee and influence budgets: £4M operational contracts £4M capital projects £2M Microsoft cloud spend £1.5M outsourced services More ❯

Job Opportunity: Service Designer Location:Birmingham (Hybrid Work Pattern) Rate: £20.00-£25.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We're … looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys to identify … transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For: Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise service journeys. More ❯

Contract Opportunity: IT Project Manager – £450/day – Outside IR35 – Remote Are you an experienced IT Project Manager with a strong background in Managed Service Providers (MSPs) and Financial Services We’re looking for a confident, delivery-focused professional to join a dynamic team on a 3-month contract . Key Details: Role : IT Project Manager Type : Contract … Proven experience delivering IT projects in MSP environments Strong understanding of financial services sector requirements Ability to manage multiple stakeholders and vendors Generalist IT knowledge across infrastructure, cloud, and service delivery Excellent communication and organisational skills Nice to Have: Certifications such as Prince2 , PMP , or Agile/Scrum Experience with regulatory or compliance-driven projects More ❯

of extension The Purpose of this role is: To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency. To advise on and facilitate the redesign of structures and processes with a focus on modernising business practices, enhancing digital … for identifying, creating, and facilitating transformational process design changes by conducting business and systems process analysis and design at a complex level. To support the production of agreed improvement delivery plans through effective and collaborative working with senior managers and colleagues in the Council and with its partners. In this role you will: 1. Work with the Programme Management … 3. Implement continuous improvement frameworks to drive sustainable change. 4. Be responsible for planning, leading and delivering multiple, concurrent business process re-engineering and customer journey mapping projects involving service representatives, to help identify the needs within competing demands of the business and work with stakeholders to address them. Essential Experience: Significant experience as a Business Analyst. Experience of More ❯

an EUD Engineer, you will be the backbone of our End User Device (EUD) services, ensuring that all devices are effectively managed throughout their lifecycle. Your technical knowledge and service acumen will be crucial in delivering top-notch ICT EUD services that meet our stringent Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical EUD knowledge, fulfilling … service requests efficiently within agreed SLAs. Maintain accurate EUD asset data in line with SACM policy to optimise device utilisation. Manage the end-to-end lifecycle of devices-from evaluation to disposal-prioritising supportability and cost-effectiveness. Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL … V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage in the problem management process, utilising trend analysis to identify root causes and recommend lasting solutions. Support projects related to EUDs and assist the SACM team with asset and licence management. Essential Criteria: Strong More ❯

in driving process improvements through active participation in IT projects while maintaining robust documentation practices. By collaborating with various teams across different time zones, you will help guarantee consistent service delivery throughout the organisation. Your ability to communicate clearly with non-technical staff members will be key as you conduct user training sessions and troubleshoot complex issues. * A More ❯

support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing library More ❯

Extensive experience within the aerospace industry working in a project management or technical role Experience in defence projects Understanding of Export control and ITAR Reporting functionally to the project Service Delivery Manager, you will be a pivotal part of the team developing and running the project schedule. You will ensure key stakeholders are appraised of their individual contributions … and present key project risks as they materialise and work with the wider team on mitigation strategies. Provide support to drumbeat and ad-hoc meeting routines for the project delivery team. Attend and present at meetings of stakeholders Knowledge and Skills Essential: The ability to schedule a complex project using P6 Primavera (preferred) or similar A proven track record … of delivering successful projects Ability to lead and work across multi-disciplinary teams Ability to lead and drive process structuring, planning and delivery of complex projects through tailored deployment of best practice project controls Management of project activities through proactive risk and opportunity management, mapping and control of critical paths and controlling variance to time/cost/quality More ❯

iTrent). In this role you will act as a system expert, supporting digital transformation initiatives and ensuring the system meets evolving organisational needs. They will champion user-focused service delivery, streamline processes, and enhance the overall user experience for HR teams, managers, employees, and volunteers. Key Responsibilities for this role Lead and support system enhancements, upgrades, and More ❯

our team on a 2-month contract basis, working with a prominent healthcare client in Sheffield. The ideal candidate will have a strong background in IT support, particularly in service desk operations, and be proficient in solving tickets. Key Responsibilities: Provide technical support and troubleshooting for end-users via the service desk. We would require his help on … the service desk to help us catch up on our tickets Ensure timely resolution of IT issues and maintain high levels of customer satisfaction. Collaborate with other IT team members to implement solutions and improve service delivery. Document and track all support activities in the service desk system. Requirements: Proven experience in IT support, preferably within the More ❯

30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will … suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: Provide day-to-day technical and administrative support to the service team Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms) Reconcile rent and housing benefit payments … including year-end processing Prepare and analyse service data for reports, KPIs and performance reviews Support the production of letters, notices, and formal documentation Respond to FOI requests and basic-level complaints, ensuring accurate records Contribute to resident engagement activities and training coordination Maintain up-to-date manual and electronic records and filing systems Share knowledge across the team More ❯