19 of 19 Temporary Service Delivery Jobs in England

month contract, with extension thereafter Day Rate: £600-£800 per day (Inside IR35) About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex … regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. This role will play a pivotal part in safeguarding essential services that support water quality, environmental compliance, customer ...

Service Transition Manager Contract Duration : 12 months Location : Farringdon, London (Hybrid - 2 days a week onsite) Job Type : Contract - Inside IR35 We are seeking an experienced Service Transition Manager to support a large-scale technology transformation programme within a prestigious organisation with a rich history spanning 500 years. … transitions of suppliers and services, maintaining the integrity of live operations throughout the process. Day-to-day of the role: Lead end-to-end service transition activities aligned with programme objectives and service management best practices. Serve as the primary interface between Service Management, Programme Delivery ...

hour Part-Time 22.20 hours per week Hybrid Working Available We are currently recruiting for an experienced Digital Services Manager to lead the delivery and continuous improvement of digital services within a collaborative local government environment. This is an excellent opportunity for a professional with strong IT Service Delivery, Digital Transformation, and Team Management experience. Key Responsibilities Lead and manage Digital Service Teams including Product Development, Application Support, and Geospatial Take ownership of the live operation of digital services Act as the escalation point for incidents, problems, and service requests Drive service improvement ...

major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver … smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards ...

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data-driven service processes. The ideal candidate will have deep ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday – Friday/Between the hours of 8.30AM – 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.02, amazing benefits including excellent paid annual leave 28 days rising … Providing information for reports to team leaders/managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail ...

potential pathway into a permanent position. Key Responsibilities: Provide hands-on operational leadership across the Global Cyber Defence Operations team, ensuring consistent, high-quality service delivery across all regions Own the global Security Operations Centre (SOC) performance, driving operational metrics, service quality, and continuous improvement Lead ...

relationship with external suppliers and identifying performance improvements. Working closely with the legal team (who will lead on the contracts) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving … continuous improvement across the IT Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement including PA23, frameworks and tender processes. Demonstrable experience managing ...

inside IR35) We are looking for an experienced Cyber Security Project Manager to join our clients Cyber Security team, supporting the delivery of a range of high-priority initiatives. This role will include ways of working, providing structure, momentum, and clarity across complex technical workstreams, particularly in addressing gaps … successful candidate will be responsible for coordinating activity across 15 AD workstreams, ensuring alignment, visibility, and progression across teams and suppliers. Key Responsibilities Lead delivery across multiple AD-related cyber workstreams, ensuring gaps are identified, prioritised, and resolved. Develop and maintain robust, realistic project plans, covering dependencies, risks, resource ...

team. This is a fantastic opportunity to be part of something new from day one-helping shape processes, improve data quality, and directly support service delivery across the council and trust. Why Join You'll play a key role in developing a new team that will in ensuring … help streamline operations, improve decision-making, and contribute to high-quality customer experience across the organisation. Key ResponsibilitiesAs part of the Customer Master Data Service, you will: Deliver accurate, high-quality customer data services for the council and trust. Process new and updated customer records to agreed standards ...

support for requests where appropriate Direct the requests to the right person(s) for assistance where 1st line is not appropriate Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently Kind, friendly, helpful, listening approach essential Provide … terms of finding answers, setting up recording of statistics and management of day-to-day mail inbox and workflow. Knowledge/Experience Excellent Customer Service Delivery Experience of working in a team to meet shared goals and deadlines Experience of a support provision role and resolving queries ...

support for requests where appropriate Direct the requests to the right person(s) for assistance where 1st line is not appropriate Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently Kind, friendly, helpful, listening approach essential Provide … terms of finding answers, setting up recording of statistics and management of day-to-day mail inbox and workflow. Knowledge/Experience Excellent Customer Service Delivery Experience of working in a team to meet shared goals and deadlines Experience of a support provision role and resolving queries ...

support for requests where appropriate Direct the requests to the right person(s) for assistance where 1st line is not appropriate Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently Kind, friendly, helpful, listening approach essential Provide … terms of finding answers, setting up recording of statistics and management of day-to-day mail inbox and workflow. Knowledge/Experience Excellent Customer Service Delivery Experience of working in a team to meet shared goals and deadlines Experience of a support provision role and resolving queries ...

printers and other peripherals to ensure functionality and reliability. Document findings and provide recommendations based on audit results. Collaborate with team members to enhance service delivery and efficiency. Maintain a professional demeanor while representing the organization at different sites. Requirements: Proven experience as a Desktop Support Engineer ...

hours per week. 4 month contract. 09:00-17:00 5 Days Required in the office Job Description: Working in the Information Services - Service Operations team to deliver end user and infrastructure support that ensures that the department meets and exceeds agreed service levels to its customers. Develop … solve business problems and identify opportunities to drive efficiencies across the authority. Deliver excellent customer service. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness ...

Service Improvement & Assurance Officer Hourly Rate: £18.35 PAYE Location: Barnsley, S70 Job Type: Full-time, Temporary, Hybrid We are seeking a Service Improvement & Assurance Officer to assist and contribute to the strategic service improvement and assurance frameworks, focusing on evidencing impact and outcomes for children, young people … families. This role supports the Head of Corporate Assurance (Internal Audit) in progressing service improvements aligned with Global Internal Audit Standards. Day-to-day of the role: Support continuous improvement, assurance, and governance systems to enhance service and practice development. Play a key role in the development ...

have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support … guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ...

administrative support to contribute to the analysis, development and maintenance of the domestic & corporate Stock Condition Databases and record management systems, to support robust service delivery. This role is a temporary contract initially for 2 months with the possibility to extend. This role is hybrid working. Duties and Responsibilities … Asset Management for the domestic, non-domestic and commercial sites. Implement appropriate action in relation to data management and surveying activities, ensuring the effective delivery of Asset Management related functions and services within the Property Division. Personal Requirements: Educated to minimum ‘Level 3 NVQ/SVQ, BTECH, A’ Level ...