successful realisation of the benefits of the People & Data Programme. As one of the first contacts our users will engage within the People Systems Support Team, customer focused delivery is key to this role. The supportanalyst will be a highly trusted professional who will provide day … to-day operational and help desk support for People System activities. The supportanalyst will support the Team Leader in developing relationships with internal teams and customers in setting processes and standards for the deployment, tracking/reporting, and maintenance of data and content within the … RESPONSIBILITIES: Work supportively and sensitively with colleagues and stakeholders to help them adopt solutions and processes that are unfamiliar Deliver virtual and in person support and training to users Provide troubleshooting and support for issues and questions related to the people system, its users, and its content, escalating More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Royal British Legion
About The Role We have an opportunity for a Senior Finance Systems SupportAnalyst to join our fantastic Finance Systems team for a 12 month fixed term period covering maternity leave. As our Senior Finance Systems SupportAnalyst, you will play a crucial role in the … configuration, maintenance, and support of the RBL financial systems and interfaces. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to our Head of Finance Systems … key responsibilities will include: Lead on Lloyds digital payment solutions implementation Provision of technical (2nd line) support to users of financial systems using RBLs support portal (TopDesk) Day to day management and system configuration responsibility of Open Accounts, V1, eBIS, Solchar and iConnect BACS Management of financial master More ❯
Job summary This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations. A positive customer service attitude and focus is important to this role where the post holder will be expected to provide IT advice and … guidance, 2nd line IT support and assist with the deployment and installation of end user compute devices across multiple sites of the NHSBSA among other duties. You should have previous experience of working in a 1st/2nd line support roles, ideally within a multi-user Active Directory … environment. Any additional support experience or practical knowledge of IT technologies and tools such as SCCM, Intune and Azure would be advantageous. Experience of working on large scale device refreshes would also be a distinct advantage. What do we offer? 27 days leave (increasing with length of service) plus More ❯
We have an exciting new role become available for experienced Field & User Support Analysts (Bodyworn Video) to work for West Yorkshire Police. These are temporary roles to work out of their Bradford offices. You will be working Monday to Friday and there will be an element of travel when … YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. Overall purpose of role To install, support and maintain network and mobile communication devices in order to ensure provision of specified services and meet associated service levels agreements. ROLE REQUIREMENTS Lead … Matter expertise to the Force. Accurately maintain and update Service Management System and comply with Departmental procedures in order to achieve effective performance measurement. Support the implementation of new devices and software solutions, liaison with new external suppliers, checking feasibility, piloting and documenting process and procedures to ensure successful More ❯
