IT Support Engineer
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
technical support to all users across the College, both academic and administrative. Distribute ICT consumables as necessary and manage IT assets effectively. Utilize the service management system for: Problem investigation and diagnosis. Implementation of solutions and documentation of actions and findings. Communication with users throughout support processes. Escalation … problems to senior IT staff or external agencies where required. Assist with managing and maintaining user accounts within Active Directory. Support the implementation and management of user environments using relevant software such as Group Policy. Monitor and maintain College systems in alignment with established plans. Ensure all new equipment … renewals of services. Desktop & Application Support Diagnose and repair PCs, Macs, laptops, tablets, peripherals, and applications. Support all school software applications, including the School Management Information System, VLE, and library management system. Provide support for servers, including backup routines. Installation, Configuration & Cyber Security Ensure all College-owned devices More ❯
Employment Type: Temporary
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