2nd Line Support
Guildford Park, Guildford, Surrey, England, United Kingdom
Reed
Client My technology client is a leading innovator in the tech space, committed to delivering exceptional IT services and solutions. They foster a collaborative environment where technical expertise and customer service excellence go hand in hand. Role Overview We are seeking a skilled 2nd Line Technical Support Analyst to join the IT Service Desk team. You will … multiple sites. Key Responsibilities Take ownership of support requests through to resolution, ensuring timely follow-up and closure. Diagnose and troubleshoot technical issues, escalating where necessary. Deliver high-quality customer service with clear and proactive communication. Set up and rebuild laptops and desktops. Install and configure IT hardware and software. Research, recommend, and implement new IT solutions and More ❯
Employment Type: Temporary
Salary: £200 - £250 per day, Inc benefits
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