2 of 2 Temporary Service Delivery Jobs in London

functionality such as updating personal data, accessing training modules, or managing performance and appraisal records. Provide clear, user-friendly guidance to help build user confidence and improve system engagement. Service Request Logging & Monitoring: Log all user support interactions in the organisation’s ITSM ticketing system. Track progress of requests to ensure they are resolved in line with service … HR system issues. Ongoing Development & Team Contribution: Stay informed about SAP SuccessFactors updates and changes through regular reading and team discussions. Contribute to team knowledge sharing, continuous improvement, and service development initiatives. Working with colleagues to support the transition to a new HR system. Skills & Attributes Essential: Strong interest in digital systems, user experience, and organisational improvement. Excellent communication … proactive approach. Capable of managing multiple tasks and prioritising effectively in a fast-paced environment. High attention to detail and accuracy. Desirable: Previous experience in a user support, customer service, HR, or administrative role. Familiarity with HR or finance systems (e.g., SAP SuccessFactors, SAP S/4HANA). Understanding of business processes and service delivery. What You’ll More ❯

role is central to supporting both clinical and non-clinical services in making best use of the rostering system, helping to deliver safe staffing, effective workforce planning, and improved service delivery. The post holder will act as the first point of contact for end users of the Healthroster suite of systems, managing first line support queries received via phone … s HealthRoster system (including EOL) via the dedicated HealthRoster inbox, escalating complex queries to the HealthRoster Manager. To maintain a good working knowledge of NHS terms and conditions of service, and of Trust HR policies and procedures, applying this knowledge to support system users. To assist managers in resolving queries relating to HealthRoster, including annual leave entitlements, sickness/… absence, and unsocial hours pay enhancements. To act as a key point of contact for HealthRoster system queries, responding promptly to emails and telephone calls. To support the delivery of training and guidance to staff on the use of HealthRoster version 11, adapting training materials as required to meet the needs of different audiences. To encourage and persuade managers More ❯