1st Line Support - IT Service Desk Agent
- Hiring Organisation
- Manpower
- Location
- Moor Row, Cumbria, North West, United Kingdom
- Employment Type
- Temporary
- Salary
- Up to £12.60 per hour
given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. ...