4 of 4 Temporary Customer Service Jobs in the North of England

Warrington (Hybrid after training) Pay Rate: £13.33 per hour Contract: Temporary (initially 6 month contract) Hours: Full-time, shifts between 8am and 6pm Are you passionate about providing exceptional customer support and solving technical problems? We're looking for a Helpdesk Support Engineer to join our clients busy and friendly team, delivering outstanding operational support to our customers. Working … as part of the Helpdesk team, you'll be responsible for recording, investigating, and resolving incidents, service requests, and technical issues. You'll take pride in offering a professional, efficient, and friendly service that reflects quality and expertise at every stage. Key Responsibilities: Respond to customer enquiries via phone, email, and online portal, logging all details in … issues to Level 2 support or external resolver groups where appropriate Support field engineers by performing remote diagnostics and allocating incidents Maintain accurate asset and case records, ensuring all service levels are met Participate in continuous improvement initiatives, helping enhance team performance and customer satisfaction About You: 1+ years' experience in a customer service or IT More ❯

career in IT support. What youll do Support colleagues with IT issues and queries across systems and equipment Learn how to resolve problems and escalate when needed Deliver great customer service with every interaction Gain hands-on experience in a busy service desk environment Work towards a Level 3 Infrastructure Technician qualification and Microsoft certifications Why join … the UKs top 10 Great Places to Work! You have A passion for technology and helping people Good IT skills and a hunger to learn more Great communication and customer service skills A strong work ethic and willingness to absorb new knowledge The drive to build a long-term career in IT support Stronger together We do our More ❯

IT Service Desk Engineer Annual Salary: £28,000 - £30,000 Location: York City Centre/Hybrid (2 days a week onsite, 3 days WFH) Job Type: 6 Month Fixed Term Contract (FTC) Join a global provider of services as an IT Service Desk Engineer. This role is based in the heart of York City Centre with a hybrid … the role: Deliver services that support business objectives and outcomes, providing technical support, training, and advice via phone, E-Mail, and direct collaboration with the wider IT team. Manage customer interactions efficiently and effectively, ensuring all interactions are logged on Service Now with concise notes and accurate ticket assignment. Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Maintain and share knowledge of supported products and services. Understand the company’s organisation and the customers of the Service Desk. Adhere More ❯

roll out of additional functionality to ensure full benefits realisation of the eRostering system including the payroll interface, competencies, employee on-line and Loop app. To provide an effective, customer focussed eRostering support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are … and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care … and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Job description Job responsibilities Please view the attached job description and person specification to view the full More ❯