Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customerservice while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »
Sunderland, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland. We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development … they like to acknowledge and reward success and is aware how important it is that workers feel appreciated and part of the team. Strong customerservice skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to … a high quality standard of delivery. Experience of working in a customerservice environment is essential; this doesn't necessarily mean you've worked in a call centre before. Opportunities and excellent training will be given to those without call centre experience. However good IT literacy is essential more »
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
North Cumbria Integrated Care NHS Foundation Trust
Cockermouth ICC is looking for an experienced administrator with can confidently managing staff and navigate health care systems. You will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. You will also be responsible … for staff rostering in order to ensure adequate service coverage during agreed opening hours as well as identifying training needs and ensuring that training and staff development is carried out. You will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard … line manager and seek their approval before pursuing the opportunity. Main duties of the job The ICC Senior Coordinator will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. The ICC Senior Coordinator will more »
personal development. Main duties of the job Applications are invited for a Band 3 Ward Administrator to work in our busy mental health inpatient service based at Guild Lodge in Whittingham to provide a comprehensive administration and information service across the service, and coordinate their activities with … other members of the administration team to ensure an efficient and confidential service is provided. About us Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health … responsibilities Please see attached the job description and person specification for more information about this role Person Specification Education Essential NVQ Level 3 in Customer Care - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Intermediate knowledge of a range of administrative procedures and practice Desirable Knowledge more »
jobs which require to be undertaken Liaising with departments and contractors to give out relevant work/jobs Admin duties Must have a good customerservice experience as this role is telephone based Monitor job sheets and liaise with service users Admin duties If you are interested more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Pertemps Newcastle & Gateshead
Good use and understanding of Microsoft Office products with specific focus on Outlook, Teams, Word and Excel Good written and verbal communication skills Good customerservice skills - on both telephone and email Planning and organisation skills - ability to manage workload to meet deadlines Ability to use own initiative more »
Stockton-On-Tees, County Durham, North East, United Kingdom
Pertemps Newcastle & Gateshead
Connections CustomerService Support - Administrator Stockton Temporary with Permanent Opportunities £11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours. Free parking available Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy … your own transport. The ideal candidate will have: 5 GCSE's. NVQ Level 2 in Administration. Previous experience of working in an office environment Customerservice experience If you have the required skills we'd love to hear from you. For more information please email or call the more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customerservice and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant servicemore »
Houghton Le Spring, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Manpower
into our systems and processes. Develop and deliver comprehensive training programs for internal and external stakeholders covering topics such as online operational procedures, and customerservice excellence. Create training materials, presentations, and manuals to support vendor training initiatives. Conduct in-person or virtual training sessions to educate internal more »
IT CustomerService Analyst - York City Centre Do you have a passion for CustomerService, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customerservice as will be supporting internal colleagues based mainly across the … UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
North Cumbria Integrated Care NHS Foundation Trust
staff and be the point of contact for managing all hardware and software issues assigned to you whilst working in accordance with the Trusts service level agreement. As a result, efficient and effective communication skills in a wide range of forms are vital. Participation in an extended out of … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Service Desk Advert Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
looking for EMIS trained Receptionists to join their team. Your main duties will be booking appointments using the system, answering the telephone calls, providing customerservice to the patients etc. Our client has multiple sites, where you could potentially pick up more shifts. You MUST hold a standard more »
fast-moving work environment with strong time management skills. Can show initiative and prioritise tasks. Professional telephone manner and communication skills. Beneficial: Experience of customerservice or dealing with members of the public in some capacity is desirable Port Sunlight Research working environment: Free onsite parking Staff shop more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Reed RTS Technology
To cover the following activities: Reviewing and refining the test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) Managing the execution of the test schedule. Acting as the lead officer for testing sessions; this will entail coordinating testers more »