2 of 2 Temporary Customer Experience Jobs in Reading

About the Role Reading Borough Council is seeking an experienced Local Land and Property Gazetteer (LLPG) Specialist to support the delivery of our new customer experience platform. During the migration from legacy regulatory services systems to the Arcus (Salesforce-based) platform , a substantial number of addresses … datasets including Planning, SNN, Council Tax, Electoral Registration, and others. Correct or update records in the LLPG where required. Provide clear recommendations to the customer experience team on updates needed within the new platform. Identify root causes and propose improvements to prevent future discrepancies. Key Responsibilities Diagnose reasons ...

Geographical Information Analyst with strong expertise in Local Land and Property Gazetteer (LLPG) management to support the successful implementation of the organisation's new customer experience platform. You will review, resolve, and help prevent these discrepancies in data from the migration of data from the legacy regulatory services … applications, Council Tax, Electoral Registration). Identify the root cause of mismatches and apply appropriate fixes in the LLPG. Provide clear advice to the Customer Experience Team regarding any changes required on the Arcus/Salesforce side. 2. Process & Quality Improvement Advise on underlying or systemic issues contributing ...