We have a great opportunity for a ServiceDeskAnalyst, to work on a temporary basis, to start asap, for 3 months. Based in Eastleigh. To start asap, for up to 12 weeks ServiceDeskAnalyst Pay Rate £14.88 to £15.62 dependent on experience Mon to Fri - 8am to 5pm - flexibility needed, with some … additional cover required Working fully on site Based in Eastleigh Free parking Purpose: To provide an effective and efficient ServiceDesk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Proactively and reactively gather information from customers and provide them with an appropriate … timescales, resources are effectively utilised, and information can be collated to identify trends and facilitate management decision making. Assist with the preparation of asset reports or data spreadsheets for ServiceDesk Team Lead and external bodies to facilitate decision making and enable the Service to make full use of all resources and obtain the best possible value. More ❯
We have a great opportunity for a ServiceDeskAnalyst, to work on a temporary basis, to start asap, for 3 months. Based in Eastleigh. To start asap, for up to 12 weeks ServiceDeskAnalyst Pay Rate 14.88 to 15.62 dependent on experience Mon to Fri - 8am to 5pm - flexibility needed, with some … additional cover required Working fully on site Based in Eastleigh Free parking Purpose: To provide an effective and efficient ServiceDesk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Proactively and reactively gather information from customers and provide them with an appropriate … timescales, resources are effectively utilised, and information can be collated to identify trends and facilitate management decision making. Assist with the preparation of asset reports or data spreadsheets for ServiceDesk Team Lead and external bodies to facilitate decision making and enable the Service to make full use of all resources and obtain the best possible value. More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support to … our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support to … our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support … to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support … to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix More ❯