IT Service Desk Manager-Inside IR35
- Hiring Organisation
- Reed
- Location
- East Molesey, Surrey, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £300 per day, Negotiable
seeking an experienced Service Desk Manager to lead and modernise a busy IT support function within a charity environment. This role will focus on driving the transition to a more structured, first-line support model, improving processes, and supporting the rollout and optimisation of the Halo ITSM … platform. You will play a key role in embedding best practices, improving documentation, and ensuring the Service Desk operates efficiently as a true first-line function, working closely with Infrastructure, Digital, and Project teams. Key Responsibilities Lead, manage, and develop the Service Desk team, ensuring high ...