Service Desk Manager Jobs in Surrey

Service Desk Manager
South East > Surrey

The median Service Desk Manager salary in Surrey is £60,000 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 95 145 152
Rank change year-on-year +50 +7 +59
Permanent jobs requiring a Service Desk Manager 10 9 4
As % of all permanent jobs advertised in Surrey 0.87% 0.35% 0.17%
As % of the Job Titles category 1.08% 0.38% 0.19%
Number of salaries quoted 10 9 4
10th Percentile £59,500 £41,250 £47,000
25th Percentile - £58,750 £53,750
Median annual salary (50th Percentile) £60,000 £65,000 £60,000
Median % change year-on-year -7.69% +8.33% +84.62%
75th Percentile - £67,500 £60,625
90th Percentile £60,750 £68,750 £61,750
South East median annual salary £55,000 £62,500 £50,000
% change year-on-year -12.00% +25.00% +11.11%

All Permanent IT Job Vacancies
Surrey

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 924 2,347 2,157
% of permanent jobs with a recognized job title 80.35% 91.50% 93.91%
Number of salaries quoted 565 1,508 1,356
10th Percentile £31,100 £27,500 £32,500
25th Percentile £37,500 £38,000 £43,750
Median annual salary (50th Percentile) £55,000 £50,000 £60,000
Median % change year-on-year +10.00% -16.67% +8.11%
75th Percentile £68,750 £65,000 £75,000
90th Percentile £80,000 £80,000 £90,000
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Service Desk Manager
Job Vacancy Trend in Surrey

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for Service Desk Manager in Surrey

Service Desk Manager
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing Service Desk Manager in Surrey.

Salary trend for Service Desk Manager in Surrey

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 12 May 2025, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Service Desk Manager in the job title.

1 10 (100.00%) ITIL
1 10 (100.00%) Microsoft
1 10 (100.00%) ITSM
2 9 (90.00%) Azure
2 9 (90.00%) Process Improvement
2 9 (90.00%) Microsoft 365
2 9 (90.00%) Configuration Management
2 9 (90.00%) Service Management
2 9 (90.00%) Social Skills
3 8 (80.00%) ISMS
3 8 (80.00%) People Management
3 8 (80.00%) Private Cloud
3 8 (80.00%) Customer-Centricity
3 8 (80.00%) ITIL Certification
3 8 (80.00%) Change Management
3 8 (80.00%) Client/Server
3 8 (80.00%) SLA
3 8 (80.00%) .NET
3 8 (80.00%) Oracle
3 8 (80.00%) SQL Server
3 8 (80.00%) IIS
3 8 (80.00%) Microsoft Office
3 8 (80.00%) Problem Management
3 8 (80.00%) AWS
3 8 (80.00%) SaaS
3 8 (80.00%) Asset Management
3 8 (80.00%) Information Security Management
3 8 (80.00%) Security Management
3 8 (80.00%) Management Information System
3 8 (80.00%) Information Security

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (80.00%) IIS
Applications
1 8 (80.00%) Microsoft Office
Cloud Services
1 9 (90.00%) Azure
1 9 (90.00%) Microsoft 365
2 8 (80.00%) AWS
2 8 (80.00%) SaaS
Communications & Networking
1 1 (10.00%) Network Security
Database & Business Intelligence
1 8 (80.00%) SQL Server
Development Applications
1 1 (10.00%) JIRA
General
1 9 (90.00%) Social Skills
Libraries, Frameworks & Software Standards
1 8 (80.00%) .NET
Miscellaneous
1 8 (80.00%) Client/Server
1 8 (80.00%) Management Information System
1 8 (80.00%) Private Cloud
2 1 (10.00%) Onboarding
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows Server
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) ITSM
2 9 (90.00%) Configuration Management
2 9 (90.00%) Process Improvement
2 9 (90.00%) Service Management
3 8 (80.00%) Asset Management
3 8 (80.00%) Change Management
3 8 (80.00%) Customer-Centricity
3 8 (80.00%) Information Security
3 8 (80.00%) Information Security Management
3 8 (80.00%) ISMS
3 8 (80.00%) People Management
3 8 (80.00%) Problem Management
3 8 (80.00%) Security Management
4 1 (10.00%) Collaborative Working
4 1 (10.00%) Major Incident Management
4 1 (10.00%) Observability
4 1 (10.00%) Problem-Solving
4 1 (10.00%) Tech Ops
4 1 (10.00%) Value Proposition
Qualifications
1 8 (80.00%) ITIL Certification
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 8 (80.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 1 (10.00%) Microsoft Intune
Vendors
1 10 (100.00%) Microsoft
2 8 (80.00%) Oracle
3 1 (10.00%) Cisco
3 1 (10.00%) Sun