1 of 1 Temporary Service Management Jobs in Tyne and Wear

Support Technician – Onsite 5 days – Newcastle upon Tyne Gibbs Consulting is looking for an accomplished Service Desk Support Technician to work onsite 5 days a week and provide reliable, efficient, and effective IT support with a focus on customers based in the EMENA (Europe, Middle East, and North Africa) Region. • Provide customer support and perform service desk incident … management. • Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. • Actively use IT Service Management (ITSM) software and asset tracking applications. • Provide troubleshooting services for desktops, laptops, printers, and software. • Evaluate new software and hardware solutions. Install and test new software. • Inventory all software and hardware, ensuring the inventory is … ensure the correct courses are made available. 5 days per week onsite required Essential: • Customer Focused: Dedicated to meeting the expectations and requirements of internal and external customers. • Time Management: Uses time effectively and efficiently; concentrates efforts on more important priorities. • Dealing with Ambiguity: Can effectively cope with change; isn't upset when things are up in the air More ❯