3 of 3 Temporary Case Management Jobs in the UK

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness, and Domestic Abuse case management. Leverage Next-Gen Tech: Implement modern contact center technologies, including Conversational AI (voicebots/chatbots), Robotic Process Automation (RPA) for legacy system bridging … modern CCaaS platforms, AI/Conversational AI (chatbots/voicebots), and RPA integration techniques. Functional grasp of Resident Single Sign-On (SSO), Identity Management, CRM platforms, and API-led integration. 3. Governance, Standards & Data Expert knowledge of Scrum and Kanban methodologies, backlog management, and sprint cycles. Strong commitment ...