Service Desk Analyst
- Hiring Organisation
- Gloucestershire Health and Care NHS Foundation Trust
- Location
- Brockworth, Glos, United Kingdom
- Employment Type
- Fixed-Term
- Salary
- £27485.00 - £30162.00 a year
supporting colleagues as the organisation migrates from a local Microsoft 365 email tenant to the NHS central tenant. The support service provides a customer facing service to resolve customers' day to day technology queries, resolve issues and manage incidents, problems and service requests through to resolution. The post holder … contact for users. They will manage issues through to resolution. Main duties of the job To ensure the provision of a high-quality customer focused IT & CS Support Service providing a single point of contact to all staff of the trust. Utilise knowledge, skills and judgment to provide ...