1 to 25 of 50 Temporary Customer Service Jobs in the UK

Working closely with the Director of Customer Service, the job holder will support the delivery of operational excellence across TTI EMEA Customer Service by managing KPIs, analyzing processes, and driving efficiency improvements. In addition, as a key user for Salesforce Service Cloud CRM, the Distributor Portal, and the Sales CRM, the role acts as the … primary interface between Customer Service, Sales Business Units, Supply Chain and Technology & Business Process teams, ensuring that tools are effectively adopted, continuously improved, and aligned with business needs. KEY RESPONSIBILITIES: Customer Service Analysis & Reporting Compile, analyze, and present monthly KPIs by region (e.g., CS Dashboard, internal SLAs, turnover reports). Identify trends, gaps, and opportunities for … process improvements through KPI analysis and customer order management data. Collaborate with the Supply Chain organization on KPI analysis related to order-to-cash flow, on-time shipment, and delivery performance, ensuring that Customer Service insights contribute to improved supply chain outcomes. Provide actionable insights to leadership to enhance productivity, efficiency, and customer satisfaction. Process Management More ❯

Customer Service Advisor Location: Belper Hours: 39.5 hours per week Pay: approx. £12.94 p/h Monday to Friday between 8am and 6pm One weekend shift on a rotational basis: Saturday 8am-3pm/Sunday 8am-12pm Start Date: Monday, 22nd September Training: 4 weeks (fully paid) Contract: Temp to Perm About the Role We are recruiting for … Customer Service Advisors to join a leading manufacturer of heating and hot water solutions, including domestic boilers. Based in Belper, this role offers the chance to be part of a supportive and customer-focused team, helping customers with their boiler cover and product enquiries. You'll be handling a high volume of inbound calls, supporting both insurance … customers and the sales side of the business. This is a great opportunity for someone with a background in customer service or sales who enjoys working in a fast-paced environment and making a real difference to customers. Key Responsibilities * Handle approximately 60 inbound calls per day from customers regarding boiler cover, product support, and general enquiries. * Provide More ❯

Customer Service Advisor Salary: £12.60 per hour Location: Inverness Retail Park and Nairn Business Park Hours: 35 hours per week, between Monday and Friday, 7am - 6pm Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini As a Customer Service Advisor, you will be … teams of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring The ability to communicate effectively, both … verbally and in writing Passion about customer service Willingness to learn The ability to work both independently and in a team environment Good analytical skills Ability to work under pressure If you feel that you fit the above criteria, then apply today More ❯

Customer Service Officer (IT) - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯

Customer Service Advisor/Helpdesk Games Industry, based in Oldham, Manchester £12.75ph This is initially a temporary role with a view to going permanent.The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible. Overall responsibilities and accountabilities … include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates.Key Responsibilities To work as part of a Customer Services Team, answering our business clients … Members. To make outgoing courtesy calls regarding any new software updates and installations etc., as and when required. To liaise with I.T. and other Departments when necessary, to resolve customer queries. Qualifications Strong written and verbal communication skills Computer literacy ideally proficient using Microsoft Office Ability to work on own initiative with minimal supervision. Previous experience of telephone based More ❯

you want to be part of a dynamic team implementing innovative technologies that drive transformation in healthcare? North Cumbria Integrated Care NHS Foundation Trust is seeking a motivated IT Service Desk Assistant to join our team based in Carlisle . This role not only involves supporting our busy IT Service Desk but also assisting colleagues and staff with … the deployment of a new software system. Our IT Service Desk operates Monday to Friday from 08:00 to 18:00, with a rota system in place to ensure full coverage during these hours. Please note: occasional work outside of these core hours may be required to support the deployment of our new EPR software, depending on service … basic 1st line remote technical support. Triage guidelines will be followed to ensure the necessary information is captured to facilitate the resolution or escalation of all reported incidents and service requests. You will be required to resolve the maximum number of incidents at first contact within agreed timescales. As well as providing advice and 1st line technical support, the More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Customer Service Advisors. The role can become hybrid, but training will be in the office for 2-3 weeks mininum The main focus of the position to assist their customers with online enquiries and purchases of Luxury Chocolates and confectionery from a top … UK company. The ideal candidate will have: Excellent telephone manner Good numeracy and literacy Good customer service skills Analytical, decision making and problem solving abilities Previous customer service experience is desirable but not essential as full training will be provided Salary: On target earnings £29,184 per annum (£12.30 per hour basic plus up to … for Great Working Environment Accessible by bus Free parking off site Company Benefits: Competitive salary + attractive overtime 20 days paid holiday + additional days based on length of service Suggestion Box Monthly Winner Paid Reward; Cycle To Work Scheme; Home Computing Scheme; Dentist scheme; Bus Travel scheme; Eye test vouchers; Excellent onsite training and induction; Staff room with More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯

Service Coordinator Temporary Contract £30,000 (Paid per hour via Umbrella PAYE) Excellent opportunity for an individual with scheduling and customer call management experience to join an immediately available role This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for … ll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk … week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Good Customer Service skills, time management IT Literate Reference Number: BBBH262503 To apply for this role or for to be considered for further roles, please click 'Apply Now' or contact More ❯

Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working … VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be … on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must More ❯

Customer Service Advisor/Receptionist needed in Birmingham. This role starts Mon 8th Sept to Fri 26th Sept. Mon to Thur 1-9pm Fri 10am-6pm. This role will be paying £13 per hour. ABOUT YOU Ability to take ownership of issues and associated responsibility for completing a task Well-organised with attention to detail and self More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

Road Safety Location: Bilston Contract Type: Temporary Hourly Rate: £15.08 Full-Time Position Are you passionate about road safety and technology? Do you have experience in highway management or customer service? If so, our client is looking for a dedicated Technical Specialist to join their team in Bilston! Why Join Us? Work in a vibrant office just a … orders. Record third-party damages and process claims to support cost recovery. Manage day-to-day system faults and ensure timely rectification. Liaise with various stakeholders to ensure seamless service delivery. Attend meetings and collaborate with contractors, utilities, and other departments. Prepare correspondence and reports essential for service functions. What We're Looking For: 1-3 years of … experience in a highway or customer service environment. Knowledge of ITS systems and operational management. Strong database management skills and computer literacy. Experience working in a control room setting. Relevant technical training and certifications (HERS ECS Sector 8, SIA Licence Level 2). Full driving licence and a commitment to continuous professional development. Flexibility to work evenings and More ❯

Job summary This post is Fixed Term/Secondment for until 30/09/2026 due to the needs of the service Working as part of a hybrid team across Service Desk and Digital Applications, you will take calls/tickets from customers and try to resolve their queries, acting as the first point of contact, providing … procedures. Main duties of the job The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. This post is Fixed Term/… Secondment for until 30/09/2026 due to the needs of the service If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome More ❯

of EPR technology and associated platforms and services Collaborate with the ICT team and wider business to agree on the design and implementation of a holistic process of continual service improvement Develop, design and implement technical and procedural documentation standards relating to the design and delivery of the Oracle Millenium EPR Successful delivery of EPR technical infrastructure to time … and budget Timely and accurate reporting to project management teams Delivery of an exceptional customer service experience Proactively develop and implement continual service improvement Foster and demonstrate an inclusive team culture focusing on service excellence and exceptional performance Manage delegated EPR budgets Person Specification What we are looking for in our people Essential Solid and demonstrable … with automated software deployment and management Wide exposure to the Windows desktop environment An in depth understanding of LAN/WAN/WLAN technologies A passion for excellence in service delivery and customer satisfaction Flexibility around working hours will be necessary, especially during periods of peak activity e.g. dress rehearsal and go-live. Appropriate means of transport to More ❯

Service Desk Analyst Remote/Liverpool (on site once a week) £150 per day (Inside IR35) 4 months + A Client Services Analyst is required for our client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across a range of client-facing software. If you're passionate about … and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing More ❯

INSIDE IR35 Location: Rotherham Salary: competitive We are seeking a 1st Line IT Helpdesk Team Leader to lead our frontline IT-Helpdesk team. This role is crucial for managing service requests and incidents, promoting excellent customer service, and maintaining high technical support standards. Day-to-day Responsibilities: Lead the 1st Line Support Helpdesk, ensuring efficient and professional … management of all contacts. Act as the primary point of contact for customer escalations and relationship management with staff, students, and external clients. Drive continuous improvement of the 1st Line support capabilities and perform trend analysis to identify underlying IT issues. Update the Staff Portal in real-time for major service impacts and compile high-quality reports. Required … Qualifications: Proven leadership experience in an IT helpdesk or support team. Strong problem-solving, analytical, and communication skills. Experience with ITSM tools and CRM systems. Commitment to high-level customer service. More ❯

has arisen within the Digital Services Infrastructure team at Velindre University NHS Trust. The role will be equally supporting Velindre Cancer Centre in Whitchurch, Cardiff and the Welsh Blood Service at Talbot Green and will be based at both sites. The role is on a fixed term basis for 2 years. The Digital Services team is a fast-paced … environment with over 17,000 calls logged in the past twelve months. The successful candidate will be able to work under pressure and tight timescales whilst providing first class customer service for 1,800 staff and 2,500 client devices. You will have a passion for innovation, a keen interest in advancing technology and will want to develop … supporting users with applications and devices. You must demonstrate experience working within IT on your application form which is essential for this role. The post holder will: Work using Service Desk software to respond to tickets escalated from the Digital Service Desk team Update Support tickets with updates and resolutions Be able to prioritise tickets which are logged More ❯

rapidly expanding company based in Twyford is looking for a Scheduler to join their team on a temporary contract for a minimum of 3 months. This role involves managing service tickets, aligning engineers and availability of parts with customer needs, and ensuring a timely resolution. This is a vital position in the Service Desk team as it … acts as a central point of communication between clients and engineers. Main Duties: Schedule and assign service requests to appropriate engineers. Monitor ticket queues and ensure timely response. Communicate with clients to confirm service appointments and updates. Coordinate with the Engineering team to balance workload. Ensure parts are readily available. Requirements: Strong organisational skills with meticulous attention to … detail. Excellent communication and customer service skills. Knowledge of a Scheduling ticketing system is advantageous. Ability to work in a fast-paced environment and prioritize tasks effectively. More ❯

ref 6732 Full time hours n a temporarybasis Key Responsibilities: Provide first and second-line technical support via phone, email, and in person. Log, manage, and resolve incidents and service requests using the Service Desk system. Troubleshoot hardware and software issues across desktops, laptops, mobile devices, and peripherals. Install, configure, and maintain IT equipment and applications. Escalate complex … issues to senior technicians or third-line support when necessary. Maintain accurate documentation of support activities and solutions. Deliver excellent customer service and communicate effectively with users of all technical levels. Support onboarding and offboarding processes, including account setup and equipment provisioning. Assist with system updates, backups, and routine maintenance tasks. If you are interested in the role More ❯

fully conversant in implementation of services onto a roster (Optima) without requirement for training on the system first. Role Summary This key role will support the Workforce Planning & Systems service within the Rostering Operations Team. Delivering exceptional customer service, the candidate will work primarily with the Trust's Allocate eRostering solution, HealthRoster, alongside other associated Allocate e … the associated benefits to Stakeholders Lead on the development, organisation & delivery of e-Rostering training, including the progression into online packages To assist with the provision of an effective, customer focused e-Rostering support service, ensuring data is kept up to date and that changes are completed in a timely manner. To be an expert user in relation More ❯

About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations Support day-to-day operation of servers … basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support roles Good working knowledge of Windows desktop OS, Microsoft … Office suite and standard business applications Competence installing, configuring and troubleshooting PCs, laptops, printers and mobile devices Basic networking knowledge and ability to diagnose connectivity issues Good communication and customer service skills, able to explain technical issues to non-technical users If you know someone suitable for this role, share the word and through our referral scheme receive More ❯