team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate … must have a minimum of 1 year's customerservice experience, be IT literate and have experience of using customerservice software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/… desirable for you to be able to do cover all shifts. Payrate: £12.21 per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customerservice to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a More ❯
Operations Coordinator to join their team for at least 3 months. In this role you will be responsible for providing user support through the customerservice team, this role requires someone who is technically minded with excellent customerservice skills. In return our client offers a … delivering training to colleagues Handle system faults and provide timely updates to colleagues Support with any upcoming projects Requirements: Technically minded with experience providing customerservice support to users Excellent customerservice skills Ability to clearly explain resoloutions to end users Experience in working with CRM More ❯
Operations Coordinator to join their team for at least 3 months. In this role you will be responsible for providing user support through the customerservice team, this role requires someone who is technically minded with excellent customerservice skills. In return our client offers a … delivering training to colleagues Handle system faults and provide timely updates to colleagues Support with any upcoming projects Requirements: Technically minded with experience providing customerservice support to users Excellent customerservice skills Ability to clearly explain resoloutions to end users Experience in working with CRM More ❯
Customerservice, scheduling and planning skills, Strong IT knowledge Your new company A fantastic opportunity to work for a large property services organisation with over 1000 employees. Their services include repairs, void refurbishments, planned maintenance works and more! Your new role You will be responsible for liaising with … numerous suppliers, subcontractors and clients to schedule appointments efficiently, ensuring service level agreements are met. What you'll need to succeed : Repair and maintenance background desirable, not essential Strong communication skills Basic building maintenance knowledge desirable, not essential Strong administrative skills Ability to prioritise works and ensure works in … Strong communication skills Good level of written English Strong IT Skills Ability to communicate with different stakeholders in a fast-paced environment Passion for customerservice What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date More ❯
NG7, Basford, Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Randstad Sourceright
on a Hybrid basis of 2 days per week in the office on a Tuesday and Thursday. The Job scheduling Administrators will offer excellent CustomerService and Admin support to the wider team. The main purpose of this position is to maximise field utilisation within I&C, the … opportunities to improve utilisation. The ideal candidate will be highly target-driven, self-motivated, and capable of working independently to meet set goals. Exceptional customerservice skills and a customer-centric approach are essential to excel in this role. The ideal candidate must be target-driven, highly … organised, and able to manage multiple tasks simultaneously in a fast-paced environment. Capable of providing excellent customerservice ensuring that appointments are booked within contractual SLAs (Service Level Agreements). The role also involves providing crucial administrative support to field engineers throughout the duration of each More ❯
Paisley, Renfrewshire, United Kingdom Hybrid / WFH Options
Stafffinders
Our client is looking for enthusiastic and dedicated individuals to join their growing team on an ongoing, temporary basis as Customer Services Representatives. This is a fantastic opportunity for those who excel in providing top-notch customer support, whilst looking to work night shifts. What you will get … 13.50 per hour depending on experience Flexible hybrid working options Be part of a supportive and inclusive team Responsibilities in your new role as CustomerService Representative - Nights As a CustomerService Representative, you will be the first point of contact for our clients customers. Your … key responsibilities will include handling incoming calls, directing customers to the correct department, and collecting necessary information to assist with customer queries. You'll ensure compliance is maintained and all documentation is securely stored according to GDPR regulations. Your personality, experience and qualifications To be considered as a CustomerMore ❯
Facilities/CustomerService Officer needed in Southampton starting asap. This role pays £13 per hour. This role is temp to maternity contract. The hours are Mon-Fri 08:30- 17:00. WHAT WILL YOU BE DOING? Open/Close the building and maintain security levels (building sweeps … high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customerservice at all times, including handling … Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Be flexible and willing to work out of normal hours to More ❯
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. This is a Temporary to Permanent office based role. Immediate Start for the right candidate, £12.21 per hour. Initially paid weekly and then … snacks, full training provided. This role will suit someone who is fluent in both French and English with strong typing skilled and a great customer focused personality as you need to feel confdent speaking to people over the telephone. You will work in an office with others speaking different … via the phone and email. You will be supporting customers who have bought mobile phones, tablets, PCs or laptops. You will also need excellent customerservice skills and a good telephone manner, as well as basic IT skills but full training will be provided on the company's More ❯
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. This is a Temporary to Permanent office based role. Immediate Start for the right candidate, £12.21 per hour. Initially paid weekly and then … snacks, full training provided. This role will suit someone who is fluent in both French and English with strong typing skilled and a great customer focused personality as you need to feel confdent speaking to people over the telephone. You will work in an office with others speaking different … via the phone and email. You will be supporting customers who have bought mobile phones, tablets, PCs or laptops. You will also need excellent customerservice skills and a good telephone manner, as well as basic IT skills but full training will be provided on the company's More ❯
Employment Type: Temporary
Salary: £12.21 - 12.21 per hour + free parking, free refreshments and snacks
Join Our Team as a Service Desk Analyst! Location: Warrington- fully office based while temping Contract Type: Temp To Perm Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a … client-facing IT environment and have a passion for providing outstanding customerservice, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries … and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
Join Our Team as a Service Desk Analyst! Location: Warrington- Hybrid | Contract Type: Temp To Perm | Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment … and have a passion for providing outstanding customerservice, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism … and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your More ❯
team to ensure all IT systems and applications and end point hardware are running smoothly, whilst ensuring users are provided with a first-class customerservice experience. This is initially a three month temporary contract to facilitate resource transition but could potentially lead to a permanent role for … the right person. Key Responsibilities: Provide a high level of service in response to the IT-related demands of other functions within the organisation Providing our users with a first-class level of customerservice at all times, responding to IT support calls placed through the IT … the needs and demands of departments within the organisation to quickly identify when issues need to be escalated, ensuring users receive the fastest possible service for their needs and critical issues are identified. Having a flexible approach that understands the needs of the business and providing a solution lead More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
911 Staffing Ltd
Do you speak French? Would you like a role where you can utilise your language skills? We are recruiting for a Frenchspeaking CustomerService Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday (occasional weekend availability may be required) You More ❯
JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa … incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver … for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast More ❯
their team in Wolverhampton. Monday to Friday 8:45am-5pm £12.21ph paid weekly Contract: 3 months with a possibility of going permanent. Duties include: Customer Relationship Management: Engage with existing customers to maintain relationships Sales Execution : Proactively identify and maximize sales opportunities, ensuring targets are met or exceeded. Revenue … Generation : Drive sales through outbound calls. Customer Support : Address customer inquiries related to orders, deliveries, and products to maintain a positive experience. CRM Utilization : Accurately record customer interactions, sales activities, and order details in the CRM system. Collaboration : Work closely with Customer Experience and Operations to … ensure timely order fulfillment and customer satisfaction. What we are looking for: Experience in Sales, Account Management, or CustomerService role. Strong communication, negotiation, and relationship-building skills Ability to meet or exceed sales targets. Proficiency in CRM software (e.g. Salesforce) and Microsoft office suite. Strong Organizational More ❯
support on training enquiries and issues, escalating issues to the EPR Manager as needed. 5. Promote and embed a culture of continuous quality and service improvement. About us At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement … EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services. This is an exciting opportunity for an enthusiastic, customer focused individual to join the Patient Systems Team. You will provide Training, specialist knowledge and support to system users, be committed to serviceMore ❯
systems. Main duties of the job Patient Systems Support This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement … EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services. This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support More ❯
and delivery information. Works with finance to ensure collections of revenue is received timely. Performs follow-up to ensure timely shipment of materials and customer satisfaction. Resolve customerservice issues and track open sales orders. Maintain accuracy of CRM tools for sales organisation and generate quotes. Submit More ❯
Telford, Shropshire, West Midlands, United Kingdom
Vivactive Ltd
and able to develop professional relationships Have the ability to translate content from English to French (product descriptions, images, banners, emails). Work with customerservice to deliver the best possible customer experience by actively listening, understanding customer needs and concerns, and using feedback to improvewhile … winning company Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service Your birthday off, so you always enjoy your birthday! External training courses, we'll pay for your CIPS, Management Courses etc. Awards and Recognition More ❯
Preventative Maintenance (PPM) contracts. This is a client-facing role where your ability to manage tasks end-to-end, communicate effectively, and provide excellent service will be instrumental. Key Responsibilities Act as the PPM lead for the QWEST contract, building strong relationships with colleagues and subcontractors. Deliver outstanding customerservice to internal and external stakeholders. Oversee and manage the full PPM process, including logging and tracking corrective works. Raise and manage purchase orders and client quotes using Maximo. Ensure timely resolution of requests, achieving KPIs and SLAs. Produce and share monthly KPI reports with the Account Manager. … Manage lift inspections and fire risk assessment remedial actions end-to-end. Provide cover for helpdesk operations, dispatching jobs, and escalating urgent requests. Promote customer feedback and contribute to service enhancements. What We're Looking For Excellent verbal and written communication skills. Experience managing relationships in a fast More ❯
Runcorn, Borough of Halton, Cheshire, United Kingdom Hybrid / WFH Options
Tech Source Recruitment Limited
We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for training. … and a proficient problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customerservice skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯
Houghton Regis, Central Bedfordshire, Bedfordshire, United Kingdom
James Newbury
free parking Days/Hours of work: Mon- Fri 9am 5pm (35 hours per week) Overview of the role: 1st Line Technical Support using Service Desk Software (Samanage). undertake UAT testing with the team when required Provide efficient and effective support to system users. Ensure that service … the IT Management Team Person Requirements : Highly motivated with excellent administrative and organisational skills Good experience of IT systems and accurate keyboard skills Excellent customerservice skills, both in person and on the telephone Experience in working in a customer focused environment Ability to work independently and … also as part of a team Previous Service Desk experience This is a temp role to start asap - so if you are available for about 6 months or so and fancy earning a bit of money in the meantime doing a 1st line support role and have the requirements More ❯
BS11, Avonmouth, City of Bristol, Bristol (County), United Kingdom
Personnel Solutions (Midlands) Ltd
business on a temporary basis. You will answer inbound calls to provide support to customers, managing any technical issues, create support documents and managing customer accounts. Helpdesk roles take on tasks like answering customer inquiries, troubleshooting technical issues, creating support documents, and managing customer accounts. You will … speak with customers over the phone and on email. Successful candidates will need to be available immediately and need to have experience of customerservice/call centre and administration experience. You must be a confident communicator both over the phone and on email. Hours are Monday- Friday More ❯
Chessington, Surrey, United Kingdom Hybrid / WFH Options
Oliver Bonas
to our omnichannel retention strategy. You will work closely with our internal teams and technical support agencies on projects and integrations relating to our Customer Data and Experience Platform, Bloomreach to co-ordinate across departments where CRM use cases require Omnichannel solutions and/or data mapping between systems. … on improvements and ROI of potential integrations and any new Bloomreach functionality. Map out data flows and structure, events, attributes and imports to enrich customer data and enable targeted use cases Work with our development agencies and internal content & design teams on the upkeep and optimisation of CRM touchpoints … case projects to internal teams and external development partners, writing scopes with clear aims and objectives and a focus on creating smooth and engaging customer journeys and personalised experiences Manage, plan & prioritise technical task backlog into CRM roadmap and development tracker, feeding back on any blockers or resource clashes More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Brook Street
patients and the public can safely access their health and care information through NHS Login. About NHS Login NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This … service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part … of a dedicated team, your role will involve: Conducting ID verification checks against targeted service levels and key performance indicators (KPIs) for security, productivity, and quality. Becoming a subject matter expert in ID verification processes , assessing approximately 300 different types of global ID documents for authenticity. Comparing ID document More ❯