experience. Relevant knowledge of Microsoft client operating systems and desktop software Desirable IT qualification ECDL or equivalent Cisco Certified (CCNA/CCNP/CCIE) Microsoft Certified (MTA, MCSA, MCSE) ITIL v3 Relevant knowledge of Microsoft server configuration, hardware and software, network security, domain and active directory structures Relevant knowledge of LAN and WAN infrastructure, network protocols and support issues NHS More ❯
system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have More ❯
degree, with Level 6 GCSEs (or equivalent) in English and Maths with a strong academic background and a genuine enthusiasm for technology and automation. Six Sigma qualified. ITIL certification or familiarity with IT service management frameworks. Knowledge Essential Knowledge of additional technologies or programming languages that support automation initiatives. Ideally, have some familiarity with automation tools such as Blue Prism More ❯
Specification Qualifications and Knowledge Essential Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: MS Active Directory MS Windows Server MS Exchange Desirable Registered with a relevant More ❯
clinical IT systems in use within the Health Board. IT software workings, Microsoft Office. Desirable IT qualification i.e. registered IT Technical (RITTech) or FEDIP Associate. Service Management qualification i.e. ITIL Foundation. Experience Essential Previous experience of delivering objectives. An understanding of user requirements and implementing Change Management. Experience of delivering outcomes within tight timescales. Desirable Experience of using computerised clinical More ❯
North Cumbria Integrated Care NHS Foundation Trust
The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical skills. Excellent communication and stakeholder engagement abilities. Previous exposure to NHS systems such as EMIS, Adastra or SystmOne is a plus. Why More ❯
Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯
channels for maximum productivity Candidate skills/Experience Advanced knowledge of Private Wireless Networks deployment processes and the impact thereof on the technical environment. Project management certifications including PMP, ITIL, Prince2, MSP, etc. Experience in technical wireless deployment management, preferably in Private 5G or complex cellular enterprise deployments. Experience in project planning and providing leadership. Exceptional communication and interpersonal skills. More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯
appropriately. Person Specification Education & Qualifications Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data … Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering More ❯
Desirable Competence in process analysis and redesign techniques Education/Qualification Essential Educated to Degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development. ITIL Certification or relevant experience or working in an ITIL environment Experience Essential Professional experience providing support for Clinical Applications Demonstrable understanding of clinical workflows relevant to EPR in NHS setting. More ❯
promote and champion the use of the Digital across the Trust. Person Specification Qualifications Essential Masters level degree or equivalent Evidence of continuous professional development and Professional qualifications (e.g. ITIL and COBIT) Prince 2/MSP or other project and programme management certifications Desirable Chartered IT Professional (CITP) Recognised management qualification or equivalent experience Knowledge Essential Significant experience of working … a budget, involved in budget setting and working knowledge of financial processes Desirable Excellent working knowledge and experience of implementing standards and controls e.g. ISO20000, ISO27001 Management experience of ITIL disciplines Experience of working in an IT service provider Where applicable, understanding of government and industry regulations that will influence contracting approach and vendor behaviour Disclosure and Barring Service Check More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Lorien
and build activities, so whether your strengths lie in troubleshooting, governance, or designing new systems, there's scope to make this role your own.You'll be working within an ITIL-aligned environment, collaborating with peers and contributing to the organisation's digital transformation. The Skill Requirements: Successful candidates will have a blend of the following: Expert-level experience with multiple … experience Excellent troubleshooting skills across Windows-based applications Familiarity with core protocols: TCP/IP, FTP, HTTP(S), SMTP, SSH, Telnet, TLS/SSL, SNMP Experience working within an ITIL framework The Benefits: Salary up to £66,200 (12-month FTC) Hybrid working model (1 day onsite in Coventry) Discretionary bonus scheme Inclusive and ethical working environment Officially recognised as More ❯