detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
systems, preparing reports and recommendations - Maintain and test effective contingency plans for system breakdowns, providing technical advice during emergencies - Ensure ICT services align with ITIL best practice guidelines - Maintain documentation for installations, configurations, and troubleshooting, following Change Management Procedures - Act as a technical mentor to support team members, providing relevant more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Reed Technology
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and more »
Gloucestershire Health and Care NHS Foundation Trust
experience in a relevant role European Computer Driving Licence (ECDL) or equivalent Good general level of education particularly in English and Mathematics Experience of ITIL Service Management experience in a similar role, together with relevant experience in IT support, project tools and environments Evidence of experience in a similar IT more »
City of London, London, Farringdon, United Kingdom Hybrid / WFH Options
Service Care Solutions
Cloud Apps Security. Proven experience in complex project implementation and ownership of technology projects. Familiarity with other Device Management platforms. Experience working within an ITIL environment. Proficient in desktop image configuration, automation, and management. Experience in implementing and maintaining Microsoft Autopilot environment. If you are interested in this position and more »
networking and associated infrastructure support system for large corporate environments. Desirable Cisco CCNA relavant qualification Network agnostic or vendor accreditation e.g. Comp TIA Network+ ITIL Foundation v3 Experience Essential Experience gained in an ICT support role in Telecommunications in a broad and complex network and security environment. Experience of working more »
Chelsea and Westminster Hospital NHS Foundation Trust
unsure, you must seek clarification from a more senior member of staff Person Specification Essential Essential Experience of working within a Service Management Framework (ITIL, etc) and expert working knowledge of key practices (incident, problem, change, service request, etc Systematic and methodical approach to problem solving Problem-solving mindset - focusing more »
North Cumbria Integrated Care NHS Foundation Trust
related subject or in-depth knowledge gained through working in a corporate IT environment Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Knowledge Essential Supporting end user devices in a distributed environment Current & Developing trends in IT Current Microsoft Products Desirable Prince2 ITIL v3 System more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
South Western Ambulance Service NHS Foundation Trust
Degree level in a related field, or equivalent experience. Current, clean driving license. Eligible for SC clearance. Desirable MCSE or equivalent qualification. PRINCE2 Foundation ITIL Foundation Previous experience (Paid/Unpaid relevant to job) Essential At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft more »
support patient care will be essential as will experience of working in a system management role. You will have a full understanding of the ITIL Lifecycle - and how EPR systems support fits within that, ensuring that robust change management processes and policies are in place to manage all changes in … of the provision of health services Significant understanding of clinical workflows relevant to EPR in NHS setting Evidence of continuous personal and professional development ITIL Certification or relevant experience or working in an ITIL environment Desirable Project Management qualification, such as PRINCE II or experience of using structured project methodology more »
Mold, North Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: o MS Active Directory o MS Windows Server … o O365 Desirable Registered with a relevant informatics professional body PRINCE2 foundation or demonstrable equivalent experience Knowledge of NHS Wales organisations & ITIL strategy Knowledge and understanding of the role of DHCW Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security Experience Essential Experience in providing more »
North Cumbria Integrated Care NHS Foundation Trust
related subject or in-depth knowledge gained through working in a corporate IT Environment. Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Experience Essential Recent, experience in a relevant IT Support role Troubleshooting and resolving IT hardware and software issues Equipment relocation & deployment supporting site … skills (speed and accuracy) Knowledge Essential Supporting end user devices in a distributed environment Current & developing trends in IT Current Microsoft products Desirable Prince2 ITIL v3 System Security NHS IT Systems & Requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
installation and maintenance of associated software and peripheral devices, this will also include involvement with data communications networks. ICT follows the framework ITIL (InformationTechnologyInfrastructureLibrary) and as such is in line with the Trusts policies and procedures.Always considering the potential or actual clinical impact of any service failure … on desktop support, e.g. Enterprise Desktop Administrator on Windows 10, or legacy equivalent e.g. MCDST oITIL foundation or equivalent experience of working in an ITIL environment Experience & Knowledge Essential oKnowledge of current Microsoft operating systems oKnowledge of computing hardware and end user computing environment oKnowledge of Microsoft Active Directory (Account more »
experience of multiple systems. Knowledge of supporting users remotely. Knowledge of ITIL. Qualifications Essential 5 GCSE passes (or equivalent) including English and Mathematics Desirable ITIL Awareness. Experience Essential Knowledge of common PC operating systems. Experience of supporting users with computer hardware, software, and peripherals. Desirable NHS Experience Special Requirements Essential more »
MK5, Loughton, Milton Keynes, Buckinghamshire, United Kingdom
Change-it Professional Services Ltd
audits on project management Experience introducing new processes and procedures to a project environment Project best practice knowledge - eg P3O, P3M, P3M3, MOP, etc... ITIL change management knowledge QA standards understanding - ideally ISO accreditation Excellent communication skills and ability to influence high-level senior leaders This is a fantastic opportunity more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »