Specification Educations, Training and Qualifications Essential Educated to degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development Desirable ITILCertification or relevant experience or working in an ITIL environment Evidence of experience or qualification in one or more of the following more »
Epsom and St Helier University Hospitals NHS Trust
literacy (This would typically include GCSE's in English and Mathematics or equivalent standard) Microsoft MCDST or equivalent knowledge Desirable Information and Technology qualification ITIL qualification or equivalent knowledge Experience Essential Previous experience of 2nd line technical support within a service desk environment Knowledge of incident management software, particularly more »
Avon & Wiltshire Mental Health Partnership NHS Trust
knowledge base content creation and management ofsolution* Experience of IT call queues allocation and monitoring* Experience of conducting IT training on IT related subjects* ITIL Intermediate level qualifications relevant to the area of technicalspecialists or equivalent experience.* Thorough understanding of modern information systems/technologies and the supporting tools … systems.* Expert in spreadsheet, presentation and word-processing software.* Knowledge of legislation and good practice in relation to IT policies,processes and standards e.g. ITIL, Data Protection, ISO standards.* Able to prioritise workload of self in order to deliver results.* Able to set clear goals and objectives and use … Experience with NHS systems and processes. Person Specification Qualifications Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Degree/Higher Education related to IT Additional courses related to IT Skills Essential Ability to interpret technical and non-technical data which more »
Lancashire Teaching Hospitals NHS Foundation Trust
Essential Educated to Bachelor's degree level in an IT or related subject or equivalent experience International Software Testing Qualifications Board (ISTQB) foundation level certification, or equivalent qualification or experience Desirable ITIL Qualification Agile Qualification Microsoft Qualifications Certified Blue Prism Developer Qualification Knowledge and Experience Essential Proven experience … of NHS processes, systems and workflows. Experience of Data Science. Knowledge and experience of Information Governance, Data Protection/Security and GDPR. Knowledge of ITIL, especially Software Configuration Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as more »
ensuring that their needs regarding Service Support and transitions are fully considered in the delivery of new Service Go-Lives. Person Specification Qualifications Essential ITIL Certificate or equivalent Educated to Masters level (or equivalent experience in service management provision Desirable Technical IT Degree qualification IT certification (MCSE, CCNE … experience of providing Application, Software, Hardware support Extensive experience of working within defined Service Level Agreements & Service Level Targets High level of understanding of ITIL processes and Service Management best practice framework Experience of analysing complex facts and situations, and deriving options for solving problems in a structured manner. more »
download at any time. Person Specification Education Essential Post Graduate Degree with Qualification/Accreditation in an IT specialism or equivalent relevant technical experience ITIL V3 Foundation qualification Desirable Additional ITIL Qualifications Experience Essential Experience as a Desktop Engineer similar function Experience in effectively supporting a large scale more »
