1 to 25 of 26 Temporary Service Delivery Jobs in the UK

Oliver James are partnered with an innovative healthcare organisation committed to delivering exceptional patient care supported by robust and reliable IT services. We are currently seeking an experienced Service Delivery Analyst to join their growing IT department and play a key role in ensuring the seamless delivery of IT services across the organisation. About the Role: This … is an excellent opportunity for an experienced Service Delivery Analyst who has a strong background in healthcare IT environments , such as the NHS or private health services. The successful candidate will report directly to the Head of IT and will be instrumental in managing and improving IT service performance, ensuring alignment with Service Level Agreements (SLAs … a user base that depends on consistent, high-quality digital services. Working within a highly regulated and fast-paced healthcare environment, this role will require someone with strong technical service management expertise but also a clear understanding of the unique demands and pressures of delivering IT services in a clinical or patient-focused setting. Key Responsibilities: Monitor IT services More ❯

Collaborative (APC) to invest in Electronic Patient Record (EPR) functionality. The post holder will be responsible for designing and completing the preparation enabling activities for the future state IT Service Models within the Electronic Patient Record (EPR) Programme, working in close collaboration with EPR teams and digital personnel across the four NHS trusts to ensure operational readiness and a … safe, coordinated service transition to the new shared EPR and providing essential early life support through the EPR deployments. The IT Operations Lead will play a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This … includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to support both back-office and frontline digital operations. The role will include a mix of home and cross site working. Main duties of the job The IT Operations Lead will be responsible More ❯

userso As IT subject matter experts, contributing to the design and development of new products and serviceso Improving user experience in our systems and processeso Proactively maintaining our IT service portfolio and reducing technical debt Main duties of the job There are a number of different teams within IT Operations, aligned to specific user needs/services. Each IT … service team will have a number of different services that form the service offering to end users.An infrastructure operations engineer supports, manages and maintains the core infrastructure that underpins production services.Some of the core infrastructure services that you will support is as follows (but not limited to, as business requirements evolve/change):o Server architectureo Virtualisation technologieso … operational activities, and 25% of your time supporting technical activities in project/programme delivery.At this role level, you will: provide specialist technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement be responsible for preparations and support of IT operations solutions and services - physical or virtual - according to industry and organisational More ❯

from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As … users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level … of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support More ❯

from home), with the potential of being extended/becoming permanent. Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As … users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level … of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support More ❯

FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO FUNDING We have an exciting secondment opportunity within the Clinical Directorate, for an experienced IG professional to join the DPO Service team, to lead a new cluster support service. What the role involves: This role will provide senior level support within the Information Governance team, providing expert Information governance advice … and guidance to stakeholders across a number of projects and programs. You will focus on the development, delivery and maintenance of the new DPO Cluster service and wider DPO Service delivery, supporting a range of primary care cluster projects and programs of work. What we are looking for: Subject Matter Expertise in Data Protection and a … governance team and a subject matter expert in your field you will be responsible for the overall management of key information governance services, specifically DHCW's Data Protection Officer service for Clusters, along with providing support to the wider Data Protection Officer service for General Medical Practices (GMP's) and Community Pharmacies. The ideal candidate must be dynamic More ❯

who prides themselves in their ability to innovate, modernize, and support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the … little to no supervision. Ensure that the logistical requirements of IT Equipment is maintained (orders, site and location, required equipment) to ensure efficiency of installations for planned\unplanned work. Delivery and if required, installation of IT equipment which requires minimum technical setup such as mice, keyboard, headset,camera, monitor or that have been prior configure by a member of … the IT Operations Team Attend appropriate team discussions/meetings in support of service delivery. Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing core coverage of ITSM administration if required. About us The Humber Health Partnership is one More ❯

Global HR Shared Services Manager to join their HR leadership team. This is a critical interim hire to drive operational excellence, lead a global team and ensure high-quality delivery of HR services across the organisation. The Role: In this fast-paced, tech-driven business, the Interim HR Shared Services Manager will lead a globally dispersed team of HR … professionals (hybrid and remote), focused on delivering outstanding service, driving process improvement, and contributing to the business's wider HR strategy. Reporting to the Director of HR Shared Services, this is a highly visible role that combines operational delivery, stakeholder engagement, and continuous improvement. Key Responsibilities: Team Leadership Manage, coach, and develop a global HR shared services team … Build a culture of collaboration, inclusion and high performance Develop and implement upskilling and reskilling programmes Provide clear reporting and updates to senior stakeholders HR Service Delivery Oversee delivery of HR Shared Services, employee records, and ticketing (ServiceNow) Ensure SLA compliance, data accuracy and process efficiency Triage HR enquiries using a tiered service model Act as More ❯

Job Title: 2nd Line Service Desk Analyst! Location: North Northants (with travel between offices in Corby, Kettering, Thrapston, and Wellingborough) Hourly Pay: £15.17 Length of Assignment: 3 months Monday to Friday 37.50 Working hours: 8:30- 17:00 This is an office-based role About the Role Are you an experienced IT Support professional looking for a rewarding role … within local government? Opus People Solutions on behalf of North Northants Council is seeking a dedicated 2nd Line Service Desk Analyst to join IT Service Desk team. You will be instrumental in supporting our transformation journey as we unify our systems and improve service delivery across all council offices. The successful candidate will provide high-quality … technical advice. Maintain and update asset management records. Create support documentation and deliver user training. Assist with council projects such as hardware deployments and application rollouts. Provide outstanding customer service and communication across all levels of the organization. Support travel between council offices and participate in council events and meetings as required. The ideal candidate will have: At least More ❯

aligned technology strategy that sets a clear direction for the organisation Design an enterprise architecture roadmap that is scalable, secure and adaptive to changing needs Ensure technology decisions support service delivery, data-driven operations and cost efficiency Technology Governance & Operating Model Standardise and simplify technology governance, policies and processes to reflect a modern IT function Embed frameworks including … ISO/IEC 27001 for information security management and ITIL for service management Transform IT from a back-office support service to an integrated business enabler Change Programme Leadership Provide expert guidance on technology workstreams within major transformation programmes Lead platform rationalisation initiatives to reduce cost and complexity Oversee consolidation of IT environments, supporting migration towards unified operating … IT and business teams Collaborate with cross-functional teams to identify and prioritise user requirements Foster a culture of collaboration to address IT business needs effectively Financial Oversight Oversee delivery of financial business cases to reduce IT costs Manage technology budgets and ensure cost-effective solutions Essential Requirements Education & Qualifications Degree level education or relevant professional qualification, or equivalent More ❯

with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in support … and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically to provide high-level service and build confidence Maintain …/Wi-Fi) Remote access/VPN technologies MFD operations and basic setup Experience & Qualifications: Valid UK Driving Licence (Manual or Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field More ❯

where IT plays a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This role is essential in maintaining business continuity and enhancing user satisfaction across the organisation. Key Responsibilities … team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as required. Fulfil service and IT requests (e.g., Moves, Adds, Changes) within agreed SLAs. Technical Support Provide expert technical advice and support to a large user base of UK-based computing users. Support … server and network-related service requests under the direction of the line manager. Perform telephony support tasks (fixed and mobile) as directed by the Telephony focal point. Asset & Inventory Management Manage the receipt, deployment, and disposal of computing and telephony assets in line with company policy. Conduct regular asset audits and maintain accurate records of hardware and software inventory. More ❯

where IT plays a critical role in enabling operational excellence. Job Purpose To deliver high-quality, customer-focused IT support to UK users, ensuring timely resolution of incidents and service requests, effective asset management, and support for IT infrastructure and telephony systems. This role is essential in maintaining business continuity and enhancing user satisfaction across the organisation. Key Responsibilities … team leaders. Troubleshoot and resolve IT incidents assigned to the UK on-site support queues, escalating where necessary. Assist with incident resolution for other Spirit locations as required. Fulfil service and IT requests (e.g., Moves, Adds, Changes) within agreed SLAs. Technical Support Provide expert technical advice and support to a large user base of UK-based computing users. Support … server and network-related service requests under the direction of the line manager. Perform telephony support tasks (fixed and mobile) as directed by the Telephony focal point. Asset & Inventory Management Manage the receipt, deployment, and disposal of computing and telephony assets in line with company policy. Conduct regular asset audits and maintain accurate records of hardware and software inventory. More ❯

The role will involve detailed analysis and understanding of complex technical and business requirements across multiple services within and external to the Trust to migrate all data essential to service delivery into the new EPR, ensuring data quality throughout. About us Here at George Eliot our vision to ' excel at patient care' takes centre stage. An ever evolving … clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are … Work with the EPR Data Migration and Reporting Lead to develop and implement data migration and reporting strategies. Develop and provide leadership to the data migration team, drive the delivery of the data migration Programme, motivating the team and support continual improvement. Lead in supporting Directorates in understanding their data quality in regards of the legacy system and the More ❯

provides a general reflection of the key accountabilities associated with the post, it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery • To maintain and present project management documentation (including a Gantt chart) to manage the project effectively. • Maintain effective communication between Secure Innovation, the University of Plymouth, and … external stakeholders. • Ensure timely project delivery, including reporting progress and risks to the management team. • Organise and lead monthly project team meetings, providing updates on research findings and development progress. • To actively contribute to the 4-monthly Local Management Committee meetings. To provide a written executive summary to the members and formally present a project update with proposals for More ❯

per hour (PAYE) Location: Tameside Council Job Type: Full-time, Temporary (1-2 months) Tameside Council are looking for a NAFN Administration Assistant to provide essential support to our Service Delivery Team. This role involves a variety of administrative tasks, handling member enquiries, and contributing to project delivery and marketing initiatives. The ideal candidate will be the … first point of contact for our members, ensuring a smooth and efficient service delivery. Day-to-day of the role: Process basic member enquiries under the Data Protection Act 2018, ensuring performance targets are met. Manage incoming phone calls and emails from members, resolving or escalating issues related to IT system access, onboarding, and membership queries. Provide basic technical … support to members regarding system access and login difficulties, ensuring issues are resolved promptly to maintain service continuity. Maintain and update critical systems and databases to ensure accurate and up-to-date member records. Support the Membership management function through data input, report generation, and effective communication with members. Liaise with colleagues and external bodies to support the delivery More ❯

PCN. The core objective of this role is to support the PCN and its practices to deliver ongoing improvement to services. The role will require experience in quality/service improvement with expertise in transformational change and a good understanding of general practice systems and processes, including familiarity with general practice digital systems and how they can be used … duties of the job The post holder will work with the PCN Clinical Director and the leadership within the Primary Care Network (PCN) to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, expertise and leadership to deliver changes in a collaborative way. The post holder will work closely with … staff working at practices, such as practice managers and staff at the PCN to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop relationships with peers across other PCNs to share learning and expertise at place or system level. The post holder will need to have More ❯

and enhance patient care and safety. The implementation and optimisation of digital clinical systems, including e-Flow, e-Obs, and Electronic Prescribing and Medicines Administration (ePMA) will transform care delivery, improving efficiency and safety. You will play a key role in leading the planning of staff engagement, provision of multi-professional training and support all staff groups--before, during … Informatics Clinical Health Care Specialist will assist the Lead Nurse for Informatics in implementing the project of digitalising clinical records across the health board. They will also contribute to delivery of the other strategic goals of the corporate team. The principal object of the post is to assist in the modernisation of health service delivery, using information … go live' phases. The ability to work clinical shift patterns over a 7-day/24-hour period is essential. The post holder must also demonstrate flexibility to meet service needs and be able to travel regularly across all Health Board sites. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

Programme, ensuring that technology enhances patient care and operational efficiency across the organisation. Main duties of the job As a Business Change Analyst, you will lead and support the delivery of business process improvements and digital transformation initiatives. You will work closely with clinical and non-clinical teams to design, implement, and embed new systems and processes, ensuring effective … You will be responsible for ensuring that systems are effectively integrated into clinical and administrative workflows, supporting staff in adopting new technologies and practices that improve patient care and service delivery. About us About us Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and … project planning, implementation and management and experience of working within a formal project management framework e.g. PRINCE2 Business Process mapping and workflow diagram techniques and applications Customer Relationships and delivery of service improvements A subject matter expert for the area of responsibility Desirable Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements EXPERIENCE Essential Experience More ❯

to the community. The team values innovation and strives to adopt modern approaches to meet the needs of its stakeholders. Description Develop and implement digital transformation strategies to improve service delivery. Collaborate with internal departments to identify and address digital challenges. Lead the design and execution of digital projects from concept to completion. Analyse data to inform decision-making … and enhance service efficiency. Ensure compliance with industry regulations and best practices in digital innovation. Provide guidance and training to staff on new digital tools and systems. Engage with stakeholders to gather feedback and refine digital initiatives. Monitor project progress and report outcomes to senior management. Profile The successful Digital Innovation Manager should have: Experience in leading digital transformation More ❯