21 of 21 Temporary Service Delivery Jobs in the UK

IT Service Delivery Analyst (18 Month FTC) - Birmingham Are you an IT professional ready to make a real difference in healthcare? We're helping a forward-thinking healthcare organisation find a Service Delivery Analyst to ensure critical IT systems run reliably, efficiently and support clinicians and patients alike. In this role, you'll be at the … and patients. You'll collaborate across teams, liaise with vendors and help shape IT services that truly make an impact. What You'll Do Track and report on IT service performance, helping teams improve efficiency and reliability. Coordinate with technical teams and external providers to resolve incidents and maintain service standards. Identify areas for improvement and drive initiatives … healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance. Document processes and contribute to knowledge sharing across teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical More ❯

Your new company An award-winning audio and visual company. Your new role About the RoleWe're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment.Key Responsibilities Customer Service Champion: Act as the primary point … of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they More ❯

Data Manager to support a major transformation programme within the Customer Services function. This is a fantastic opportunity to contribute to a high-impact initiative that aims to enhance service delivery for citizens and businesses across Birmingham. About the Role: As the Performance and Data Manager, you will play a key role in delivering the council's reporting … responsibilities and driving performance improvements across Customer Services. Your insights and recommendations will directly support strategic decision-making and operational efficiency. Key Responsibilities: Lead the development and delivery of performance reports and business intelligence to support excellent customer service. Analyse business performance data to identify trends, issues, and opportunities for improvement. Develop business cases and proposals to support service … impact analysis and advise on performance improvement measures aligned with strategic outcomes. What We're Looking For: Proven experience in performance management, data analysis, and reporting within a customer service or public sector environment. Strong understanding of commercial factors affecting service delivery and customer interaction channels. Skilled in financial planning, cost-benefit analysis, and interpreting KPIs. Ability More ❯

Job summary We are looking for a skilled EPR Technical Delivery Lead to oversee the delivery of technology systems supporting the rollout of the Oracle Millennium EPR system across South Warwickshire University NHS Foundation Trust (SWFT), George Eliot Hospital (GEH), and Out of Hospital Services in Warwickshire. Main duties of the job Reporting to the Chief Technology Officer … we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Previous applicants need not apply. Job description Job responsibilities Lead delivery of EPR related technology services Attendance at project meetings Contribute to the specification, design, development and implementation of our EPR strategy to support the aims and objectives of both … able to fully understand the issues and implications Negotiate at a senior level and be a major influence in the decision-making processes for all aspects of EPR technical delivery Work closely with technology operations to develop and implement strategies and architectures to provide infrastructure support and services in line with best practise methodologies Make recommendations for strategic direction More ❯

Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the Academy’s IT department, ensuring a high standard of service to students and staff. The position … contract. If successful the permanent salary will be between £25,500 - £27,200 Day-to-day of the role: Provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window. Offer effective first-line remote network monitoring and management. Ensure that all reported technical issues are dealt with … professionally and competently, recorded on the Service Management System, and resolved within the customer's Service Level Agreement. Provide 1st line technical support and call logging services to the school. Report and manage any incident that requires the services of a third-party organisation. Monitor/manage call queues to ensure that support calls are escalated and resolved More ❯

largest GP super-partnerships in the UK, operating across 53 sites, serving over 470,000 patients, and employing 1,600+ staff. We are always exploring innovative solutions to improve service delivery and scale best practices across the organisation. Winners of various of technology awards across Primary Care, we are leading the way with technology as we share best … across HR and Workforce Development, Training, Finance, Governance, Patient Experience, Informatics, Infrastructure, Business Development, and General Administration. The team is expanding as more practice-based functions are centralised, improving service resilience and reducing day-to-day pressures. All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our … GCSEs (or equivalent) in English and Maths with a strong academic background and a genuine enthusiasm for technology and automation. Six Sigma qualified. ITIL certification or familiarity with IT service management frameworks. Knowledge Essential Knowledge of additional technologies or programming languages that support automation initiatives. Ideally, have some familiarity with automation tools such as Blue Prism, UiPath, Power Automate More ❯

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a … key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend … as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We’re Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular More ❯

Job summary The Mid and South Essex Community Collaborative (MSE CC) is seeking dedicated individuals to help us build a more connected, consistent, and outstanding community health and care service through our information systems. Established in 2020, the Community Collaborative brings together the expertise and commitment of Essex Partnership University NHS Foundation Trust (EPUT), North East London NHS Foundation … opportunity to be part of a pioneering partnership that puts people at the heart of everything we do. Through this role, you will get to be a part of service and digital innovation as the MSE CC takes the next step in collaboration by integrating our electronic patient records to enable services to work together further improving service delivery across community services in Mid and South Essex. About us EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including; Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations Support day-to-day operation of servers … basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support roles Good working knowledge of Windows desktop OS … suite and standard business applications Competence installing, configuring and troubleshooting PCs, laptops, printers and mobile devices Basic networking knowledge and ability to diagnose connectivity issues Good communication and customer service skills, able to explain technical issues to non-technical users If you know someone suitable for this role, share the word and through our referral scheme receive up to More ❯

About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations Support day-to-day operation of servers … basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support roles Good working knowledge of Windows desktop OS … suite and standard business applications Competence installing, configuring and troubleshooting PCs, laptops, printers and mobile devices Basic networking knowledge and ability to diagnose connectivity issues Good communication and customer service skills, able to explain technical issues to non-technical users If you know someone suitable for this role, share the word and through our referral scheme receive up to More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

inconsistencies and working to resolve them.- Design and deliver interactive dashboards that support both day-to-day management and strategic planning.- Support business improvement projects aimed at enhancing customer service, increasing efficiency, and reducing costs.- Audit and analyse internal processes and data to identify opportunities for improvement.- Collaborate with service areas and corporate teams to ensure insights are … decisions at all levels of local government.- Work across a diverse range of services, gaining broad insight into public operations.- Drive innovative use of data and technology to improve service delivery.- Help shape the future of performance and improvement within local government.Ready to Make a Difference If you’re an experienced Power BI specialist who loves transforming data into More ❯

identifying and addressing the root causes of inaccuracies. A key responsibility involves supporting the development and implementation of process improvements for ESR operations, especially those related to increasing self-service utilisation and reducing reliance on manual interventions, as identified in the ESR Improvement Plan. The WS Improvement Officer will assist in developing user guides and delivering practical support/… ESR and other relevant systems for internal and external stakeholders. Assist in the analysis and interpretation of workforce datasets, highlighting trends or anomalies that may impact data quality or service delivery. Provide practical support and guidance to ESR users on system functionalities, processes, and data entry best practices, including initial troubleshooting. Support the ESR Establishment Control Process by verifying … to ensure consistent data practices and resolve inter-system data challenges. Contribute to the reduction of manual processes by actively supporting the adoption and increased utilisation of ESR self-service features. Identify and escalate complex technical issues or persistent data problems to senior team members, proposing potential solutions where appropriate. Maintain up-to-date knowledge of ESR functionalities, national More ❯

Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician … you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge of software and systems. You'll also ensure compliance with ICT … overall security and integrity of the organisation's ICT infrastructure. What you'll need to succeed To be successful in this role, you'll need: Excellent communication and customer service skills. A proactive and organised approach to problem-solving. Basic technical knowledge of ICT systems and troubleshooting. An understanding of data protection and information security principles. A willingness to More ❯

Safety Location: Bilston Contract Type: Temporary Hourly Rate: £15.56 Full-Time Position Are you passionate about road safety and technology? Do you have experience in highway management or customer service? If so, our client is looking for a dedicated Technical Specialist to join their team in Bilston! Why Join Us? Work in a vibrant office just a 7-minute … orders. Record third-party damages and process claims to support cost recovery. Manage day-to-day system faults and ensure timely rectification. Liaise with various stakeholders to ensure seamless service delivery. Attend meetings and collaborate with contractors, utilities, and other departments. Prepare correspondence and reports essential for service functions. What We're Looking For: 1-3 years of … experience in a highway or customer service environment. Knowledge of ITS systems and operational management. Strong database management skills and computer literacy. Experience working in a control room setting. Relevant technical training and certifications (HERS ECS Sector 8, SIA Licence Level 2). Full driving licence and a commitment to continuous professional development. Flexibility to work evenings and weekends More ❯

Do you have an eye for detail and a passion for data accuracy? We are looking for a Data Reconciliation Officer to join our Housing Service team, playing a key role in improving data quality and supporting frontline housing services. You will be responsible for reconciling housing data between Jigsaw and NEC systems, ensuring that records are accurate, consistent … and compliant with statutory and operational requirements. This work will directly support the delivery of high-quality housing services, enabling better outcomes for our residents. Key responsibilities: Reconciling housing data across Jigsaw and NEC to ensure accuracy and consistency. Supporting data cleansing exercises for statutory reporting (e.g., H-CLIC returns). Identifying and resolving discrepancies, escalating complex issues where … and compliance within a local authority setting. Can work collaboratively with housing teams and provide clear communication on data issues. Brings a proactive approach to improving processes and supporting service delivery. More ❯

laptops, computers, and mobile phones. Accurately managing and maintaining inventory. Liaising with stores and warehouses to source and coordinate parts and accessories. Delivering swift, effective solutions while upholding excellent service levels. About You Proven experience in repairing laptops and computers (essential). Strong commitment to meeting service levels and quality measures. Experience with tablets or smartphones would be … to be part of a large, supportive organisation where no two days are the same. You'll be surrounded by a team that values precision, problem-solving, and excellent service delivery. If you're passionate about hardware and thrive on hands-on technical work, this could be the perfect next step in your career. To find out more or More ❯