1 to 25 of 39 Temporary Service Delivery Jobs in the UK

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ...

exciting opportunity for an experienced IT Service Management leader to oversee and continuously improve end-to-end IT service delivery within a complex, highly regulated environment. You will lead service operations, major incident management, service transition, and tooling strategy while driving service excellence, operational … across the organisation. Client Details This role is within the public sector and based in London. Description Lead and develop a high-performing IT Service Management team, promoting a customer-focused culture. Own major incident management, ensuring effective resolution and stakeholder communication. Oversee day-to-day Service Desk ...

exciting opportunity for an experienced IT Service Manager to lead service management across a complex technology estate supporting a highly regulated scientific environment. You will be responsible for service performance, availability, supplier management, continual service improvement, stakeholder engagement, and ensuring high-quality IT services that meet … business and user needs Client Details This role is based within the public sector in central London. Description Lead the delivery of high-quality IT services across multiple platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles ...

Your new company This is a well-established organisation working at their office near Brandon. Your new role This is a newly created temporary Service Delivery Administrator role working as part of a small team and taking responsibility for managing your own workloads. Duties are varied and will … need to succeed To succeed in this temporary Fleet Administrator job, you will require a minimum of 3 years' current technical administration experience (ideally service delivery admin experience) as well as be immediately available to start work. You will require a Driving Licence because this is a rural ...

business change needs, assess the impact of those changes on IT&D infrastructure and systems, capturing, analysing and documenting requirements. Supporting the communication and delivery of those requirements for complex and strategic IT business solutions across the Authority typically requiring up to 200 man days of project resources. … Sussex County Council and Brighton & Hove City Council. This role sits in the Engagement & Digital Innovation team within the Orbis IT & Digital Service. This Service provides mission critical operational support, innovative project delivery and dynamic strategic leadership that underpins delivery of the business priorities and service ...

defined transformation programme, delivering against agreed outcomes,timelinesand benefits Orchestrate complex organisational change, aligning technology, people,processesand governance Ensure cyber resilience, robust datagovernanceand secure service delivery Oversee teams responsible for IT operations, architecture, applications,infrastructureand service delivery Manage significant revenue budgets and capital investment aligned … transformation objectives Build effective relationships across senior leadership,partnersand delivery stakeholders Essential Criteria - Candidate Profile: Proven history in Head of IT/Data or IT Director level roles (not Programme Management as a Programme Manager will be appointed separately) Demonstrable experience across both public and private sector environments Proventrack ...

within a regulated environment. Key responsibilities: Coordinate IT infrastructure support and external vendors Support desktop, network, mobility and meeting room technologies Manage infrastructure issues, service delivery and local IT projects Support Microsoft 365, Teams and collaboration technologies Assist with IT quality, compliance and audit activities Support telecoms …/support background and previous experience working within a regulated environment. A great opportunity for an IT professional looking to develop their infrastructure and service delivery experience within a global organisation. To find out more, contact Lynsey today on (phone number removed) Location: Basingstoke (Some UK travel ...

Applications Service Manager £450-£550 per day (Outside IR35) 3-Month Contract Rochdale (2-3 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Skills from the following roles (or similar) can transfer well into this position: Network Change Coordinator or Planner Junior Network Engineer/Network Technician Service Delivery or Service Management Analyst Service Desk Analyst Incident Analyst Network or IT Field Engineer 1st Line NOC Analyst/Engineer ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/… offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners/contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts ...

major transformation programme, helping to review, redesign and improve operational processes that support frontline services. The focus is on business change and service improvement, rather than IT systems implementation. The RoleWorking closely with service managers, operational teams and senior stakeholders, you will map current processes, identify opportunities … improvement, and help design future-state operating models that enhance efficiency, consistency and service delivery. Areas of focus are likely to include referral pathways, operational procedures, case management processes and business support functions across Children's Services. Key Responsibilities Lead business analysis activities to support service transformation initiatives ...

Technology Delivery Consultant focusing on New Restaurant Openings (NRO) in London, you'll oversee the coordination and implementation of technology solutions for new locations. Working across infrastructure delivery, supplier management and operational support, you will oversee end-to-end technology implementation, ensure successful site launches and drive ongoing … service improvements across a growing estate. Client Details An organisation in the hospitality sector. Description Support new restaurant openings from planning through to go-live Act as the onsite technology lead during deployments Review technical and construction plans Oversee network, connectivity and power infrastructure delivery Conduct site inspections ...

Service Support & Helpdesk Officer Job Type: Temporary, Full-time (Hybrid) Location: Sheffield, South Yorkshire, S1 2SH Duration: Until Mon 30/11/2026 Pay: £13.69 per hour PAYE Working Hours: 9am till 5pm Sheffield City Council are seeking a Service Support & Helpdesk Officer to provide crucial support … within their Property and Regeneration department. This role is integral to managing the Council’s extensive land and property assets and ensuring the delivery of property solutions that support service delivery, regeneration, and growth. Day-to-day of the role: Manage the Council’s operational ...

Service Experience Colleague - Leeds We are looking for a Service Experience Colleague to join a brilliant team based in Leeds. The contract is temporary with a view to becoming permanent, for the right person. The hours are 37.5 each week. This is a shift-based role based across … recent years and enjoys some of the most prestigious clients. As such, they are looking for likeminded colleagues to work alongside our existing service experience colleagues who monitor and influence the flow of customer parcels throughout the network, liaising with our third-party partners and internal business units ...

technology platform. The role will lead change strategy, operating model development, process improvement, stakeholder engagement, adoption planning, and benefits realisation to ensure successful delivery of organisational and operational change. Client Details Our client is a leading Higher Education institution undertaking a significant transformation programme within its accommodation services function. … part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with ...

seeking an Administrator to provide essential administrative support to our client's team. This role is crucial in delivering a customer-focused service that emphasizes excellent delivery, service improvement, and maximising efficiency. Day-to-Day of the Role: Handle a broad range of enquiries from customers … ensuring accurate and appropriate handling. Operate necessary equipment and computer systems, following correct procedures and instructions. Deliver services in line with key performance indicators, service standards, and quality systems. Maintain high-quality data in proprietary IT systems through regular checks and updates. Required Skills & Qualifications: Proficient in using computerised ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

Customer Experience Officer to join the IT & Digital Customer and Partnerships team. In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. This … excellent opportunity for an experienced customer service or IT support professional who enjoys solving problems, managing customer expectations, and delivering exceptional service in a fast-paced environment. Key Responsibilities Provide first-line support for customers via telephone, email and service management tools. Log, investigate and resolve incidents ...

activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request … Excellent written and verbal communication skills. Strong Microsoft Office skills, particularly Outlook, Excel, and Word. Previous experience in scheduling, resource planning, coordination, logistics, or service delivery environments. The ability to work effectively within a fast-moving operational team. Experience using service management, scheduling, or workforce planning systems ...

supporting and maintaining VMware-based platforms across private and public cloud environments. You'll be responsible for ensuring high levels of availability, performance and service delivery, while providing expert 3rd line support and contributing to ongoing platform improvements. Key Responsibilities Provide 3rd line support for VMware infrastructure … cloud platforms. Monitor, troubleshoot and resolve complex technical issues. Support and maintain VMware ESXi and vCentre environments. Ensure platforms operate in line with agreed service levels. Follow ITIL-based incident, problem and change management processes. Identify and implement service improvements. Carry out upgrades, patching and maintenance activities. Support ...

Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding ...

lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation … projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP ...

analytics and insight. Lead on innovative reporting, workforce planning and AI-enabled insight projects. Make a genuine impact on organisational decision-making and public service delivery. To discuss the role in confidence, please get in touch. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...