17 of 17 Temporary Service Delivery Jobs in the UK

Job summary The role of Junior SIAM Analyst, within the SIAM team, is a pivotal position within NHS Resolution, offering a unique opportunity to shape the future of IT service management within the organisation. This role is accountable to the Service Performance and Improvement Manager and is responsible for supporting the provision of quality assured IT Information and … Service Management activities to NHS Resolution and its stakeholders. The successful candidate will be instrumental in ensuring that NHS Resolution's IT services are managed in a standardised and consistent manner, aligning with ITIL industry standards. This position is based in London and can be hybrid, providing flexibility and a dynamic working environment. The key purpose of this broad … development of our SIAM framework and the implementation and operation of ITIL-aligned processes. The successful candidate will work closely with various stakeholders, including all NHS Resolution staff, IT service providers, third-party suppliers, and the wider DDaTT department. Main duties of the job The successful candidate will play a key role in supporting the continuing development and operation More ❯

and Virology The experienced Subject Specialist will be a champion in their own field and must carry credibility with colleagues. They will play a vital role in enabling successful service transition and therefore must have an aptitude for understanding digital and its enablers in healthcare. The post holder will be expected to attend all the workflow and content events … Team, supplier product specialists and other key stakeholders. You will be monitoring compliance, achievement of key targets and the development of robust systems and processes which will ensure timely delivery of information. The post holder will work proactively with staff to analyse and plan the developing needs of the service to promote the achievement of the Pathology Network. … a framework to achieve improvement in processes and patient outcomes. There is a requirement to work collaboratively across all 5 trust sites and the wider network to ensure that service priorities are met. About us You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader More ❯

would suit someone who has excellent people and managerial skills, who would relish the opportunity to work in partnership with staff at all levels to deliver an efficient admin service which supports our clinical teams. An aptitude for working with data and reporting systems is essential and you will develop close working relationships with our IT teams, our clinical … the management team is also an integral part of the role so you will be have the opportunity to get involved in a range of interesting projects to improve service delivery and performance. Main duties of the job We have an exciting opportunity for a manager with proven organisational and leadership skills to join our friendly team. The More ❯

the investment in existing systems and technology is exploited to its full potential and is capable of providing timely and accurate business intelligence Report SLAs and KPIs for ICT service delivery, including monitoring of third-party service level agreements When required liaise with external IT providers, which includes but is not limited to: managed service contracts More ❯

support and inform the business information requirements of the Targeted Lung Health Check (TLHC) Programme. To proactively provide specialised advice on information for patient access management, business planning and service delivery. Provide informatics expertise to the TLHC Programme Team and Stakeholders using the Trust's information resources, bespoke analysis and the establishment of new information requirements and reports. Main … the National Targeted Lung Health Check Screening Programme and locally commissioned targets. To lead the analytical work within the TLHC Programme to assess capacity and demand, identifying areas of service pressure, undertaking gap analysis and support the production of option appraisals. To ensure timely data flow from the TLHC Specialist software to facilitate reporting, implementing data quality checks to … effective. To provide detailed analysis to model demand, resources and throughput to ensure appropriate balance of provision and to identify variances between supply and demand to facilitate discussions of service change, provision or development. To lead on all TLHC Programme analysis issues relating to national and GM performance expectations including activity delivery, cancer diagnostics, and compliance with clinical More ❯

Job summary The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust's live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder will … Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials, known errors, and FAQs. Support and validate … Service Acceptance Criteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define/report transition metrics, risks, and improvements. More ❯

to: Manage and develop the relationship between ICT and key Force stakeholders regarding both future direction and Business as usual operational services involving ICT. Take accountability for all ICT service provision into their specific Business Units. Work in true partnership with the Business to identify and exploit opportunities through the co-creation of technology and ICT service solutions … benefits. Lead and manage a defined portfolio of ICT Customers to ensure the services delivered to customers remain "fit for purpose" and achieve "Best Value" - meeting or exceeding agreed service and operational level agreements. Establish and communicate the contribution that technology can make to business objectives to ensure that ICT is involved as early as possible in business developments … and the opportunities/benefits presented by ICT are fully exploited. Initiate and proactively manage the delivery (across technical, business and support teams), Continued Service Improvement Plans, demonstrating tangible improvements in services, efficiency, business benefits and improvements to customer satisfaction ratings. Obtain Senior Officer agreement to common approaches to ICT deployment across both Forces in order to ensure More ❯

your skills will shine! Responsibilities: Collaborate with users to configure and develop business information systems, ensuring alignment with organisational needs. Monitor and report on SLAs and KPIs for ICT service delivery, keeping a close eye on third-party agreements. Engage with external IT providers for managed service contracts, hardware maintenance, finance systems, and more! maximise up-time … with current business priorities, documenting procedures and providing support as needed. Key Requirements: Strong understanding of IT infrastructure and systems. Experience with business intelligence tools and reporting. Familiarity with service level agreements (SLAs) and key performance indicators (KPIs). Ability to manage hardware maintenance and IT project support. Knowledge of finance, time & attendance, and HR systems. Proficiency in email More ❯

an EUD Engineer, you will be the backbone of our End User Device (EUD) services, ensuring that all devices are effectively managed throughout their lifecycle. Your technical knowledge and service acumen will be crucial in delivering top-notch ICT EUD services that meet our stringent Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical EUD knowledge, fulfilling … service requests efficiently within agreed SLAs. Maintain accurate EUD asset data in line with SACM policy to optimise device utilisation. Manage the end-to-end lifecycle of devices-from evaluation to disposal-prioritising supportability and cost-effectiveness. Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL … V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage in the problem management process, utilising trend analysis to identify root causes and recommend lasting solutions. Support projects related to EUDs and assist the SACM team with asset and licence management. Essential Criteria: Strong More ❯

support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing library More ❯

are seeking a dynamic and proactive individual on behalf of Walsall Council , to join the team as a First Line Support Officer . As a key member of the Service Desk team, you will play a crucial role in ensuring the seamless delivery of First Line Help and Service Desk support within established parameters. Hours: Full time … break. Location: Onsite full time - with potential to move to a Hybrid basis after 3 months training. Duration: 6 months, temporary basis. Pay Rate: 13.69 per hour Responsibilities: Ensure service performance is consistently within established parameters. Provide effective First Line support, overseeing, monitoring, and facilitating handovers to 3rd line teams as required. Customer Support: Offer day-to-day support … other team members to maintain a high level of service. Provide advice, guidance, contributing to the continuous improvement of the overall support function. Requirements: Previous experience within Help and Service Desks. Passionate about IT. Excellent communication skills with the ability to provide guidance. Adept at managing and prioritizing tasks to meet service delivery expectations. Flexibility to adapt More ❯

are seeking a dynamic and proactive individual on behalf of Walsall Council , to join the team as a First Line Support Officer . As a key member of the Service Desk team, you will play a crucial role in ensuring the seamless delivery of First Line Help and Service Desk support within established parameters. Hours: Full time … break. Location: Onsite full time - with potential to move to a Hybrid basis after 3 months training. Duration: 6 months, temporary basis. Pay Rate: £13.69 per hour Responsibilities: Ensure service performance is consistently within established parameters. Provide effective First Line support, overseeing, monitoring, and facilitating handovers to 3rd line teams as required. Customer Support: Offer day-to-day support … other team members to maintain a high level of service. Provide advice, guidance, contributing to the continuous improvement of the overall support function. Requirements: Previous experience within Help and Service Desks. Passionate about IT. Excellent communication skills with the ability to provide guidance. Adept at managing and prioritizing tasks to meet service delivery expectations. Flexibility to adapt More ❯

procedures and processes for continuity and efficiency Providing cover for the current IT role holder as needed Liaising with internal teams and external IT providers to ensure continuity and service quality Reporting and monitoring SLA and KPI performance for ICT service delivery Maintaining an IT asset map and register Assisting with IT policy updates and ensuring legal … Essential Skills: Strong experience in IT systems support or similar roles Excellent documentation and communication skills Ability to manage multiple priorities within tight deadlines Confident liaising with stakeholders and service providers Strong understanding of business IT infrastructure and service delivery Desirable Experience: Previous experience in project-based IT work or contract roles Familiarity with service agreements More ❯

hours per week - Monday to Friday Catch 22 are looking for a highly organised FM Coordinator to join our Client, based in Sheepscar, Leeds. You will support the delivery of our Clients' Facilities Management (FM) services. This role involves coordinating planned and reactive maintenance, liaising with clients and contractors, and ensuring the smooth day-to-day operations of FM … fast-paced environment. Duties & Responsibilities: Log and manage FM helpdesk requests Schedule planned and reactive maintenance Liaise with contractors and internal teams Maintain compliance records and FM systems Monitor service delivery and generate reports What You'll Need: Experience in facilities/helpdesk or coordination role Strong communication and admin skills Proficient in MS Office and FM systems More ❯

Purpose Provides a professional customer-centric Helpdesk to SSA customers, using the Concerto CAFM to receipt and process email and telephone requests for FM support. Provide high quality customer service and maintain high levels of customer satisfaction by owning, prioritising, allocating and processing the request for FM support from receipt to completion. Providing the customer with a Task Reference … 5.30pm Receive and record Customer requests by email and/or telephone in the Concerto CAFM System. Working closely with FM Helpdesk and FM Team(s) to monitor FM service delivery performance and ensure high standards of quality, customer service and customer satisfaction Allocate each request with a CAFM HD Task reference and advise the Customer of More ❯

laptops, desktop computers, and mobile phones Managing inventory with high levels of accuracy Liaising with other stores and warehouses to coordinate parts and accessories Ensuring timely turnaround and excellent service delivery Skills & Experience Required: Proven experience in laptop and computer repair - essential Strong understanding of service-level agreements and quality standards Excellent organisational and time-management skills More ❯

laptops, desktop computers, and mobile phones Managing inventory with high levels of accuracy Liaising with other stores and warehouses to coordinate parts and accessories Ensuring timely turnaround and excellent service delivery Skills & Experience Required: Proven experience in laptop and computer repair - essential Strong understanding of service-level agreements and quality standards Excellent organisational and time-management skills More ❯