12 of 12 Temporary Service Management Jobs in the UK

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within … the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles … customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and More ❯

AV equipment including interactive whiteboards/screens Microsoft Exchange server online/2016/2019 Experience with MS Windows server 2016/2019 Desirable: Intune and End Point device management Jamf (or similar) and iPad device management Experience using Microsoft Cloud technologies in the IaaS, PaaS & SaaS arenas and implementation of projects in the cloud Knowledge of web … administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables as necessary and manage IT assets effectively. Utilize the service management system for: o Problem investigation and diagnosis. o Implementation of solutions and documentation of actions and findings. o Communication with users throughout support processes. o Escalation of … and oversee licensing requirements and renewals of services. Desktop & Application Support Diagnose and repair PCs, Macs, laptops, tablets, peripherals, and applications. Support all school software applications, including the School Management Information System, VLE, and library management system. . Provide support and maintenance for servers, including backup routines. Installation, Configuration & Cyber Security Ensure all College-owned devices are installed More ❯

Job summary The Transition Lead shapes the Service Design & facilitates the Transition of services into Operations in a controlled manner acting as the interface between projects and Service Support to ensure new or changed services operate effectively and are fully supportable post go-live. The Transition Lead acts as the single point of contact for new or changed … services and co-ordinates the Service Management activity to ensure a smooth and successful transition into Operations. Main duties of the job Work with Technical architects & Project Manager's to shape and influence the final support model for the service. This will include planning & documenting the operational requirements for the service for example, technical support, release, reporting … Transition phase all support teams have a clear understanding of the support requirements and the future support requirements needed to manage the service. It is essential that the Senior Service Design & Transition analyst is able to articulate the plans for the road map for the service to allow teams input into planning for the future. Prepare ongoing release More ❯

Waste Works towards becoming a subject matter expert in product deployment for environmental considerations SKILLS/BEHAVIOUR/EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer … Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident … problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT More ❯

Waste Works towards becoming a subject matter expert in product deployment for environmental considerations SKILLS/BEHAVIOUR/EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer … Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident … problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT More ❯

Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the Academy’s IT department, ensuring a high standard of service to students and staff. The position will … contract. If successful the permanent salary will be between £25,500 - £27,200 Day-to-day of the role: Provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window. Offer effective first-line remote network monitoring and management. Ensure that all reported technical issues are dealt with … professionally and competently, recorded on the Service Management System, and resolved within the customer's Service Level Agreement. Provide 1st line technical support and call logging services to the school. Report and manage any incident that requires the services of a third-party organisation. Monitor/manage call queues to ensure that support calls are escalated and More ❯

Job summary This post is Fixed Term/Secondment for until 30/09/2026 due to the needs of the service Working as part of a hybrid team across Service Desk and Digital Applications, you will take calls/tickets from customers and try to resolve their queries, acting as the first point of contact, providing … Main duties of the job The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. This post is Fixed Term/Secondment for … until 30/09/2026 due to the needs of the service If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. More ❯

IT Service Delivery Analyst (18 Month FTC) - Birmingham Are you an IT professional ready to make a real difference in healthcare? We're helping a forward-thinking healthcare organisation find a Service Delivery Analyst to ensure critical IT systems run reliably, efficiently and support clinicians and patients alike. In this role, you'll be at the heart of … and patients. You'll collaborate across teams, liaise with vendors and help shape IT services that truly make an impact. What You'll Do Track and report on IT service performance, helping teams improve efficiency and reliability. Coordinate with technical teams and external providers to resolve incidents and maintain service standards. Identify areas for improvement and drive initiatives … healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance. Document processes and contribute to knowledge sharing across teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical More ❯

a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting cloud centre of excellence connectivity central capabilities Services are delivered to internal customers and NHS organisations. The Cloud Centre of Excellence (CCoE) team at NHS … the cloud engineering pillar within the team, responsible for defining and implementing technical landing zones, guardrails and optimised environments to the internal and external organisations. This is a senior management role which will lead and expand the current functions resources, talent and service capabilities. This role is instrumental in helping the NHS deliver on the governments Cloud First … residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. Please make sure you meet these requirements before applying for this role. You dont More ❯

largest GP super-partnerships in the UK, operating across 53 sites, serving over 470,000 patients, and employing 1,600+ staff. We are always exploring innovative solutions to improve service delivery and scale best practices across the organisation. Winners of various of technology awards across Primary Care, we are leading the way with technology as we share best practices … across HR and Workforce Development, Training, Finance, Governance, Patient Experience, Informatics, Infrastructure, Business Development, and General Administration. The team is expanding as more practice-based functions are centralised, improving service resilience and reducing day-to-day pressures. All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our … bolster standard automation software. Skills Essential Strong analytical and problem-solving skills, with the ability to break down complex processes and identify effective automation solutions. Excellent organisational and time management skills, with the ability to prioritise tasks and work independently. Highly effective oral and written communication skills, including the ability to explain technical concepts clearly to non-technical stakeholders. More ❯

a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting cloud centre of excellence connectivity central capabilities Services are delivered to internal customers and NHS organisations. We are seeking a Technical Consultant - Network Engineer to … include support to existing and new systems and services. The provided support will be at varied levels of scope and complexity, ranging from small changes tracked in our issue management application to managing larger projects involving other team members and stakeholders from other teams. This role will also contribute to internal team projects to support and enhance the existing … residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. Please make sure you meet these requirements before applying for this role. You dont More ❯

Friday, 37.5 hours a week. Benefits: -Weekly pay-Free on site parking-Monday to Friday-Working for a well established business in an exciting industry Duties: -Deliver exceptional customer service at all times and seek managerial support when necessary.-Prioritise support requirements-Answer technical help-line calls to provide customers with advice on products-Identify customer needs, solving fault … queries-Product selection guidance-Installation and programming advice-Respond efficiently to email enquiries and call-back requests-Record information about calls to improve service management Requirements: - Previous experience providing technical telephone support- Previous experience in mechanical/engineering environment advantageous - Great communication skills- Proven experience working within a technical positionIf you are interested, please call our branch on More ❯