15 of 15 Temporary Service Management Jobs in the UK

userso As IT subject matter experts, contributing to the design and development of new products and serviceso Improving user experience in our systems and processeso Proactively maintaining our IT service portfolio and reducing technical debt Main duties of the job There are a number of different teams within IT Operations, aligned to specific user needs/services. Each IT … service team will have a number of different services that form the service offering to end users.An infrastructure operations engineer supports, manages and maintains the core infrastructure that underpins production services.Some of the core infrastructure services that you will support is as follows (but not limited to, as business requirements evolve/change):o Server architectureo Virtualisation technologieso … Datacentre operationso Cloud operationso Domain directory serviceso Data storage and managemento Device managemento Information security management and cyber securityo Database administration serviceso Network operations (wired/wireless/mobile)o Business continuity management and disaster recovery planningYou will put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our More ❯

Collaborative (APC) to invest in Electronic Patient Record (EPR) functionality. The post holder will be responsible for designing and completing the preparation enabling activities for the future state IT Service Models within the Electronic Patient Record (EPR) Programme, working in close collaboration with EPR teams and digital personnel across the four NHS trusts to ensure operational readiness and a … safe, coordinated service transition to the new shared EPR and providing essential early life support through the EPR deployments. The IT Operations Lead will play a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This … includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to support both back-office and frontline digital operations. The role will include a mix of home and cross site working. Main duties of the job The IT Operations Lead More ❯

Job summary Fantastic opportunity to become a member of our IT Service Management team within the Leeds Teaching Hospitals NHS Trust. Reporting to the Steve Thomas your role will be supporting operational IT services and CSU clinical teams with delivery of operational services, project implementation and supplier relationships. In return, we can offer you a varied, interesting, and … the autonomy to reach your potential. Expected Shortlisting Date 27/08/2025 Planned Interview Date 08/09/2025 Main duties of the job The IT Service Manager supports several CSUs as the IT business partner providing, IT advice, Incident Management, Problem Management, Risk Management, Procurement Support, Project Support and Supplier Management. You … will take responsible for 3 x CSUs (Pathology, Womens and Childrens). You will be part of a high functioning team providing Service Operations (ITIL) to the Trust. You will work autonomously with your customers, users, other DIT teams, DIT service managers and supplier to maintain IT services and improve existing services. About us DIT at LTHT is More ❯

Oliver James are partnered with an innovative healthcare organisation committed to delivering exceptional patient care supported by robust and reliable IT services. We are currently seeking an experienced Service Delivery Analyst to join their growing IT department and play a key role in ensuring the seamless delivery of IT services across the organisation. About the Role: This is an … excellent opportunity for an experienced Service Delivery Analyst who has a strong background in healthcare IT environments , such as the NHS or private health services. The successful candidate will report directly to the Head of IT and will be instrumental in managing and improving IT service performance, ensuring alignment with Service Level Agreements (SLAs), and supporting a … user base that depends on consistent, high-quality digital services. Working within a highly regulated and fast-paced healthcare environment, this role will require someone with strong technical service management expertise but also a clear understanding of the unique demands and pressures of delivering IT services in a clinical or patient-focused setting. Key Responsibilities: Monitor IT services More ❯

ready to make a real impact and be part of something truly extraordinary? At NHS Blood & Transplant, we are embarking on an exciting journey of transformation, enhancing our IT service provision to set new standards of excellence. You will have the opportunity to help shape and subsequently deliver the strategic vision of being the best organisation of its type … in the world. As a key member of a specialist team, you will be given considerable scope to develop the services provided by the Service Management team which are fundamental to NHS Blood & Transplant providing lifesaving and improving services on an unprecedented level. This varied hybrid role will be a mixture of home working and NHSBT centre base … services providing job satisfaction that is second to none. What can be better than saving or improving a life? Main duties of the job Responsibilities will include: Supporting the Service Manager in Change Evaluation and Change Management activities to ensure impact of change requests are fully understood and planned for accordingly. Releasing and Deployment of new versions of More ❯

members and other Digital Services staff. Interpret and analyse complex technical data to produce reports for the Technical Support Team Leader. Accurate, concise recording of Incident actions within the Service Management software. Record appropriate resolution details in the service management software, selecting the relevant resolution categories Assist in reactive and pro-active problem management activities … as defined by the Problem Manager. To be fully conversant with the Infrastructure and system management utilities. Performing advanced hardware support and troubleshooting where necessary. Check/review virus signatures workstations and mobile devices, ensuring updates are being deployed as required. As required, provide technical input into key projects and also manage internal Systems project work Create, update and … post holder may be asked to deputise for the Technical Support Team Leader, attending meetings, producing reports etc. Be an escalation point for the Technical Support team, Network and Service Desk teams. Technically Support all aspects of devices and also proactively under direction of the Technical Support Team Leader Assume a technical lead role on short/long term More ❯

line IT technical support by resolving a range of IT issues supporting staff, students, and visitors. Responsible for troubleshooting and solving escalated issues and will promptly action incidents and service requests assigned via our IT Service Management tool, ensuring appropriate updates and call management is prioritised. Essential Criteria 2nd line support experience Experience working with IT … Service management tools Technical support experience If you meet the above criteria, then I would like to hear from you asap. Please contact Niall Lennon on for a confidential discussion. More ❯

remote contract basis by a global financial technology leader. Working with international retailers to deliver cutting-edge payment solutions this ServiceNow System Admin will join a newly formed ServiceNow service management central service offering excellent project work and contract longevity. This ServiceNow System Administrator should have most of the following key skills: - At least a year's … ITSM modules (Incident, Change, Request, CMDB). - Solid understanding of ServiceNow architecture and scripting - Experience integrating ServiceNow with other platforms using REST/SOAP APIs. - Excellent communication and stakeholder management skills. Whilst the max day rate on offer is £260 the contract is a minimum of 12 months (with high probability of extension), fully remote and is outside of More ❯

Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a Technical Support Engineer to capitalize on the company's momentum. The clients enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting … creative problem-solving approach and strong analytical skills Must be proficient with analysing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging & Troubleshooting Network and Operating System debugging skills More ❯

in the office £33 per hour (inside IR35) Our client in Manchester is looking for 2nd line support analyst who will be responsible for all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Main duties and responsibilities: Manage and prioritise all 2nd line … incidents and requests according to defined SLAs Act as an escalation point for 2nd Line support issues General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk Deploy IT Hardware, record and track assets during deployment according to IT Services standards and workflow procedures Troubleshooting a range of technology and telephony … as travel will be required to other SNCL offices High level of proficiency and knowledge of working in a Corporate IT environment At least 4 years’ experience in IT Service Management principles and processes Experience in working to (and exceeding) Service Level Agreements More ❯

working – 3 days onsite, 2 days from home per week Salary up to £35,000 plus a competitive benefits package Key focus: Supporting the Head of IT in procurement management, vendor relations, and IT asset tracking Core Responsibilities: Procurement Management: Sourcing and purchasing IT equipment and services, managing contracts, and delivering cost-effective solutions Vendor Relations: Building and … maintaining strong relationships with suppliers, including negotiating pricing and terms IT Asset Management: Assisting with hardware and software asset tracking to ensure efficient use of resources Budget Oversight: Monitoring and managing the IT procurement budget, aligning spend with organisational goals Compliance: Ensuring all procurement activities follow internal policies and industry regulations Collaboration: Working closely with IT and finance teams … to align procurement activity with business needs Benefits Include: 25 days holiday (plus bank holidays), increasing with service Private healthcare (post-probation) Pension scheme and profit share bonus Life assurance and enhanced parental leave Subsidised gym membership Flexible electric car scheme Agile working and "Dress for Your Day" policy Who They’re Looking For: A solid understanding of IT More ❯

laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate with the wider IT team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and … other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions, and ensure the IT asset list is regularly updated and accurate Develop training material and procedures or train users in the proper use of hardware or software. Participate in IT projects and upgrades as needed. … experience for this role: Solid understanding of computer hardware and software troubleshooting with the ability to diagnose and resolve a wide range of technical issues efficiently. Familiarity with IT service management tools, preferably FreshService or similar platforms. Knowledge of Polycom or Poly conference equipment setup and troubleshooting. Awareness of access control systems like Paxton and room booking software More ❯

seeking a proactive and detail-orientedEPM Systems Administratorto join our dynamic team. This role is pivotal in ensuring the smooth operation, maintenance, and enhancement of our Oracle Enterprise Performance Management (EPM) system. You will be responsible for managing system configurations, user access, data integrations, and supporting business-critical processes across Finance, HR, and IT functions. Desirable Skills, Qualifications & Experience … Experience administering Oracle EPM or similar enterprise performance management systems. Understanding of financial systems, data integration, and reporting processes. Experience with user access management, system configuration, and performance monitoring. Familiarity with Oracle Guided Learning (OGL) and Oracle Cloud environments. Ability to provide services with acustomer-centric approach, implementing improvements while managing service demands, pressures, and tight deadlines. … level or above, or equivalent expertise and experience. Experience working with Oracle ERP (GL, HCM) integrations. Knowledge of financial planning, forecasting, and reporting processes. Understanding of ITIL or similar service management frameworks. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to More ❯

with new technology and project work. Install or decommission devices at office locations – to include cabling from floor to desk and patch panel to switch level. Prioritise escalations from Service Management, providing regular and timely updates. Support print service issues and log issue with Ricoh when needed. Manage VIPs and escalations. Please note this role is subject More ❯

are excited to offer an opportunity for a dedicated IT Systems Officer to join our clients experienced IT team. The successful candidate will ensure all areas related to IT service provision are operating efficiently and effectively. Lead IT systems and application L1 & L2 support and assist with L3 support to approx. 100 users who are working in a hybrid … pattern Responsibilities: Endpoint Management/Desktop Support. We require you to lead with end-user support and, OS, application, and hardware maintenance for staff endpoint devices. Take lead on the migration of Windows 10 to Windows 11 across the organisation. IT Security Implementation and Compliance. Vulnerability scanning and patch management across the IT estate using tools such as … Strategy targets. There will also be a need to review tickets created by our Managed SOC and respond to investigate and close incidents in our SIEM. IT Operations and Service Management. Through the term of this contract take the lead with some tasks for IT Infrastructure management, such as Hardware Refresh, Backup Systems, Server Administration, Capacity Monitoring. Helpdesk More ❯