15 of 15 Temporary Service Delivery Jobs in the UK excluding London

Job summary A dynamic and pivotal role has arisen within our Digital Team to lead and develop a talented service desk team to assist with the implementation of the new Electronic Patient Record (EPR) system . This will be an ideal opportunity to shape our service delivery and make a real impact on user experience. The role is expected to work across all the stages of the ITIL Service Lifecycle involving Service Design, Service Transition, Service Operation, and Continual Service Improvement. Main duties of the job Main duties will be: o … Delivery of a customer focused Digital Service Desk for all service users o Manage a team of IT Engineers and Service Desk agents including their workload. o Manage incidents and service requests using ITIL processes and ITSM tools. o Ongoing development of staff and processeso More ❯

and efficiency Providing cover for the current IT role holder as needed Liaising with internal teams and external IT providers to ensure continuity and service quality Reporting and monitoring SLA and KPI performance for ICT service delivery Maintaining an IT asset map and register Assisting with IT … IT systems support or similar roles Excellent documentation and communication skills Ability to manage multiple priorities within tight deadlines Confident liaising with stakeholders and service providers Strong understanding of business IT infrastructure and service delivery Desirable Experience: Previous experience in project-based IT work or contract roles … Familiarity with service agreements, system audits, and compliance documentation Knowledge of health and safety policies within IT environments What training is provided? All successful candidates will receive a full onboarding session and access to existing system documentation. Ongoing support will be available throughout the contract to ensure successful project More ❯

temporary basis for 3 months. You’ll be joining a collaborative and fast-paced environment where your input will be key to ensuring seamless service delivery during a critical business transformation. As a Junior IT Support Technician , you’ll play a hands-on role supporting users across the … of Windows 10/11, with confidence in installation and issue resolution Excellent communication and organisational skills, with a proactive and professional approach to service delivery Ability to work both independently and as part of a cross-functional project team A full UK driving licence and access to More ❯

support the maintenance and developments to the levels of service. This post holder will be required to focus on the technical support front line service within the End User Computing environment. The role is at the forefront of delivering first line activities providing first class resolution of all related … tickets and service requests received in an efficient and effective manner. The post holder will also be part of the wider Digital Service team being able work inter departments for tickets and service requests to keep the continuation of offering a customer service to internal and … hardware and software used across the Trust. This may be related to PC and peripheral hardware or software configuration, networking, or application specific. If service requests cannot be resolved within the first line service, then escalate them as appropriate to the other sections of Digital Services. Partake in More ❯

Service Support Advisor Are you ready to take your career to the next level in the exciting world of software and technology? We are a dynamic company dedicated to revolutionising the way businesses operate and we want you to be a part of it! Location: Cardiff Central Contract Type … weeks with potential to extend What We're Looking For: We're on the hunt for a motivated and professional Service Support Advisor to join our vibrant team. Key Responsibilities: Provide outstanding support to our clients, ensuring their needs are met promptly and effectively. Service Ticket management. Support … party organisations. Handling and processing data. Manage customer inquiries with a positive attitude and a solution-focused approach. Collaborate with team members to streamline service delivery processes. Maintain accurate records of customer interactions and service requests. What You Bring to the Table: Highly compliant, with excellent communication More ❯

Service Support Advisor Are you ready to take your career to the next level in the exciting world of software and technology? We are a dynamic company dedicated to revolutionising the way businesses operate and we want you to be a part of it! Location: Cardiff Central Contract Type … weeks with potential to extend What We're Looking For: We're on the hunt for a motivated and professional Service Support Advisor to join our vibrant team. Key Responsibilities: Provide outstanding support to our clients, ensuring their needs are met promptly and effectively. Service Ticket management. Support … party organisations. Handling and processing data. Manage customer inquiries with a positive attitude and a solution-focused approach. Collaborate with team members to streamline service delivery processes. Maintain accurate records of customer interactions and service requests. What You Bring to the Table: Highly compliant, with excellent communication More ❯

WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT TIME OF APPLICATION. The overall purpose of the role is to: provide technical/service knowledge and assist in management of lifecycle management of all End User Devices, ensuring ICT EUD services are delivered within agreed Service Levels. … ROLE RESPONSIBILITIES Provide technical/service EUD knowledge within agreed SLA's; fulfilling Service Requests in relation to end user devices. Ensure EUD Asset data is accurate and validated in line with SACM policy, ensure data and tools enable device optimisation and utilisation. Support management of end to … evaluation through to disposal, with a focus on supportability, usability and cost effectiveness. Use management information to monitor and measure day to day EUD service delivery operations and performance and actively contribute to plans to address any issues with ICT and the wider business. Ensure all service More ❯

and technology is exploited to its full potential and is capable of providing timely and accurate business intelligence Report SLAs and KPIs for ICT service delivery, including monitoring of third-party service level agreements When required liaise with external IT providers, which includes but is not limited … to: managed service contracts, line of business systems, finance systems, HR systems and more Minimising downtime of the Company's IT infrastructure, business systems and communications Engage with end-users to improve process, practice and productivity Liaise with a range of internal and external stakeholders Ensure legal compliance To More ❯

be the backbone of our End User Device (EUD) services, ensuring that all devices are effectively managed throughout their lifecycle. Your technical knowledge and service acumen will be crucial in delivering top-notch ICT EUD services that meet our stringent Service Level Agreements (SLAs). Key Responsibilities: Provide … expert technical EUD knowledge, fulfilling service requests efficiently within agreed SLAs. Maintain accurate EUD asset data in line with SACM policy to optimise device utilisation. Manage the end-to-end lifecycle of devices-from evaluation to disposal-prioritising supportability and cost-effectiveness. Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage in the problem management process, utilising trend analysis to More ❯

infrastructure, and technical problem-solving to join our EPR programme. Your role, as EPR Infrastructure Lead, will be to lead and support the technical delivery of desktop, mobile, and printing device services. Main duties of the job Under the direction of the Head of Acute and Core Technology Services … and the Technical Project Manager you will be responsible for the delivery of various elements of the end user computing environment and supporting infrastructure required for successful deployment of our Oracle Millenium EPR platform. Working with the desktop, mobile and service operations teams you will coordinate the deployment … stated closing date if we receive a high number of applications. Job description Job responsibilities Lead on and support the technical aspects of client delivery for desktop, mobile and printing devices Lead on the delivery and configuration of fixed and wireless networking infrastructure for client and mobile devices More ❯

Collaborate with users to configure and develop business information systems, ensuring alignment with organisational needs. Monitor and report on SLAs and KPIs for ICT service delivery, keeping a close eye on third-party agreements. Engage with external IT providers for managed service contracts, hardware maintenance, finance systems … procedures and providing support as needed. Key Requirements: Strong understanding of IT infrastructure and systems. Experience with business intelligence tools and reporting. Familiarity with service level agreements (SLAs) and key performance indicators (KPIs). Ability to manage hardware maintenance and IT project support. Knowledge of finance, time & attendance, and More ❯

in order to respond to increasing demand of cardiology and respiratory care.In addition the post holder will contribute to the provision of the outpatient service for general cardiology. The post holder will look after patients with a variety of general and specialist Cardiology conditions offering an excellent exposure for … and study. This post will allow successful candidates to develop their clinical skills and experience in a hospital with a track record of innovative service delivery, excellence in training and clinical research. The University Hospitals of Leicester is one of the largest and busiest teaching trusts in England … members of staff, providing services to 1 million people across Leicestershire and Rutland with all three hospitals delivering an acute general hospital service About us Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years More ❯

realised. The post holder will be required to manage multiple projects, through appropriate project management tools and personal experience/expertise to support the service's objectives and efficiency programme Main duties of the job Management & support of the Pathology Network LIMS and other Technical Project(s) to agreed … workstreams, standards, budgets and timescales.Implementation of complex and simple change across the Pathology IT Service and where appropriate, engage with service users in the Acute Trusts, community services and Primary care. Development of core processes to support the above based on clear operational/business change requirements. Identification … and practices are needed to achieve change and deliver the planned benefits whilst providing subject matter expertise and management skills to develop a strong service delivery. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. More ❯

role is perfect for someone who enjoys rolling up their sleeves and getting into the nuts and bolts of devices while ensuring top-notch service delivery. Key Responsibilities: Diagnose and perform hardware repairs on laptops, desktop computers, and mobile phones Manage and track inventory of parts and tools with … accuracy Collaborate with other stores and warehouses to source components as needed Ensure timely preparation and delivery of hardware to meet internal deadlines Commit to delivering efficient, high-quality support to internal stakeholders What We're Looking For: Essential : Hands-on experience repairing laptops and desktop computers Desirable : Exposure … to tablet or smartphone repairs Comfortable working to service levels and quality standards Organised, detail-oriented, and customer-focused If you're the kind of person who takes pride in fixing things and enjoys being a vital part of an organisation's IT backbone, we'd love to hear More ❯

role is perfect for someone who enjoys rolling up their sleeves and getting into the nuts and bolts of devices while ensuring top-notch service delivery. Key Responsibilities: Diagnose and perform hardware repairs on laptops, desktop computers, and mobile phones Manage and track inventory of parts and tools with … accuracy Collaborate with other stores and warehouses to source components as needed Ensure timely preparation and delivery of hardware to meet internal deadlines Commit to delivering efficient, high-quality support to internal stakeholders What We're Looking For: Essential : Hands-on experience repairing laptops and desktop computers Desirable : Exposure … to tablet or smartphone repairs Comfortable working to service levels and quality standards Organised, detail-oriented, and customer-focused If you're the kind of person who takes pride in fixing things and enjoys being a vital part of an organisation's IT backbone, we'd love to hear More ❯