Service Desk Analyst
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £180 - £230 per day
entry-level Service Desk Analyst role focused on delivering high-quality first-line support and an excellent digital workplace experience. You will provide friendly, responsive technical assistance, resolve common IT issues, and support colleagues in using workplace technology effectively, escalating more complex problems where required. Client Details … requests via ticketing system and walk-ups Resolve common hardware, software and access issues at first-line level Log, update and manage incidents and service requests in line with SLAs Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace tools Support device setup, onboarding and offboarding ...