7 of 7 Temporary Service Desk Analyst Jobs in the UK excluding London

Service Desk Analyst Hourly Rate: £29.55 PAYE or £38.47 Umbrella Location: Birmingham, UK (Fully onsite) Job Type: Contract (6 months with potential for extension) Work 12-hour shifts, covering a 24/7/365 rota. Day shifts are 0700 to 1900 hours, Night shifts are 1900 hours to 0700 hours. Must be eligible for SC Police … vetting We are seeking an IT Support Technician to provide first-line support for our client's network of services. This role involves working as part of the Customer Service Centre (CSC), operating on a 24/7 shift rota. The successful candidate will handle correspondence via email, telephone, and video conference, ensuring all requests are logged, categorised, prioritised … and escalated appropriately. Day-to-day of the role: Communicate effectively with customers and third parties via telephone, email, and video conference daily. Log all incidents, service requests, problems, changes, and knowledge within an ITSM tool, categorising and prioritising them as appropriate. Handle enquiries, complaints, and escalations from customers and other stakeholders. Analyse complex issues and follow established processes More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require DV cleared Service Desk Analyst’s to cover an existing workload within Counter Terrorism Policing , based in Birmingham Business Park (Office based). This is an interim position for an initial 12 months with the potential to … be extended, dependent on workload. Job Purpose: Provide first-line IT support to the CTP network of services across the UK. Work as part of the Customer Service Centre (CSC) on a 24/7 shift rota. Assign priorities based on impact and urgency and determine if a first-line fix is achievable before escalating. Provide exceptional customer service … communicate with colleagues to identify errors and establish lessons learned. Take ownership of daily checks and tasks, ensuring they are completed to a high standard. Provide factual and timely service announcements as appropriate. Work 12-hour shifts, covering a 24/7/365 rota, with flexibility to cover shifts as needed. Shift Patterns: Shifts are typically in six More ❯

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require DV cleared Service Desk Analyst’s to cover an existing workload within Counter Terrorism Policing , based in Birmingham Business Park (Office based). This is an interim position for an initial 12 months with the potential to … be extended, dependent on workload. Job Purpose: Provide first-line IT support to the CTP network of services across the UK. Work as part of the Customer Service Centre (CSC) on a 24/7 shift rota. Assign priorities based on impact and urgency and determine if a first-line fix is achievable before escalating. Provide exceptional customer service … communicate with colleagues to identify errors and establish lessons learned. Take ownership of daily checks and tasks, ensuring they are completed to a high standard. Provide factual and timely service announcements as appropriate. Work 12-hour shifts, covering a 24/7/365 rota, with flexibility to cover shifts as needed. Shift Patterns: Shifts are typically in six More ❯

IT Service Desk Analyst - 6 Months FTCLocation: Cardiff Up to £28k Pro Rata + benefits I'm looking for an enthusiastic IT Service Desk Analyst to join my client in Cardiff. Reporting to the IT Service Desk Lead, you will provide day-to-day technical support, manage incidents, and contribute to ongoing More ❯

Service Desk Analyst Corsham 12 month fixed term contract - £29,000 An exciting opportunity has arisen for a Service Desk Analyst to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of … a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders … regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent More ❯

Service Desk Analyst Location: Peterborough Contract Type: Temporary ongoing Hourly Rate: £13.35 Start Date: 7th July 2025 Working Pattern: Full Time (7am-7pm) 5 days a week (business is open 7 days) this will include at least one weekend a month Are you a problem-solver with a passion for technology and a flair for communication? Our … client is seeking a dynamic Service Desk Analyst to join their expanding team in Peterborough! If you thrive in a fast-paced environment and love helping customers, this opportunity is for you! Why Join Us? Exciting Work Environment: Engage with a vibrant team, enjoying perks like free parking, pool tables, and PlayStation breaks! Work-Life Balance: Enjoy … hours get-togethers and festive celebrations, including a fabulous Christmas party! Comfortable Facilities: Take advantage of our kitchen/canteen, making breaks enjoyable and convenient. Key Responsibilities: As a Service Desk Analyst, you will: Present a professional image to ensure a positive customer experience throughout their journey. Communicate clearly and transparently to keep customers informed about their More ❯

Spanish Speaking Service Desk Analyst Location: Peterborough Contract Type: Temporary ongoing Hourly Rate: £14.14 Start Date: 7th July 2025 Working Pattern: Full Time (7am-7pm) 5 days a week (business is open 7 days) this will include at least one weekend a month Are you a problem-solver with a passion for technology and a flair for … communication? Our client is seeking a dynamic Spanish Speaking Service Desk Analyst to join their expanding team in Peterborough! If you thrive in a fast-paced environment and love helping customers, this opportunity is for you! Why Join Us? Exciting Work Environment: Engage with a vibrant team, enjoying perks like free parking, pool tables, and PlayStation breaks … hours get-togethers and festive celebrations, including a fabulous Christmas party! Comfortable Facilities: Take advantage of our kitchen/canteen, making breaks enjoyable and convenient. Key Responsibilities: As a Service Desk Analyst, you will: Present a professional image to ensure a positive customer experience throughout their journey. Communicate clearly and transparently to keep customers informed about their More ❯