14 of 14 Temporary Service Management Jobs in the UK excluding London

AV equipment including interactive whiteboards/screens Microsoft Exchange server online/2016/2019 Experience with MS Windows server 2016/2019 Desirable: Intune and End Point device management Jamf (or similar) and iPad device management Experience using Microsoft Cloud technologies in the IaaS, PaaS & SaaS arenas and implementation of projects in the cloud Knowledge of web … administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables as necessary and manage IT assets effectively. Utilize the service management system for: o Problem investigation and diagnosis. o Implementation of solutions and documentation of actions and findings. o Communication with users throughout support processes. o Escalation of … and oversee licensing requirements and renewals of services. Desktop & Application Support Diagnose and repair PCs, Macs, laptops, tablets, peripherals, and applications. Support all school software applications, including the School Management Information System, VLE, and library management system. . Provide support and maintenance for servers, including backup routines. Installation, Configuration & Cyber Security Ensure all College-owned devices are installed More ❯

group is implementing IFS Cloud and, as part of this programme of work, is now seeking to hire a number of experienced IFS Functional Consultants with strong expertise in Service Management and Warehousing. These positions will play a pivotal role in the end-to end delivery of IFS Cloud, working closely with business stakeholders to design, configure, and … optimise solutions that enhance operational efficiency and service delivery. Key Responsibilities Collaborate with business users to gather and analyse functional requirements for Service Management and Warehousing processes. Design and configure IFS Cloud modules to align with business needs, ensuring best-practice processes and scalable solutions. Conduct fit-gap analysis and prepare functional design documentation. Support all phases … experience as an IFS Functional Consultant implementing or supporting IFS Cloud (or earlier versions such as IFS Apps 9/10). Hands-on experience configuring and deploying the Service Management and Warehousing modules. Strong understanding of business processes in service operations, field service, logistics, inventory control, and warehouse management. Ability to translate business requirements into More ❯

We are looking for a dedicated IT Service Desk Administrator to join a dynamic IT team on a 12-month temporary contract. The successful candidate will provide first- and second-line support within a fast-paced environment, with a focus on ManageEngine IT service management tools. Key Responsibilities: Provide first- and second-line IT support via email … phone, and ticketing systems. Use ManageEngine to log, track, and resolve IT incidents and service requests. Monitor tickets, escalate issues where required, and ensure timely resolution. Maintain IT documentation, inventory, and asset records. Assist with routine administrative tasks, software updates, and system maintenance. Participate in IT projects and change management activities as needed. Requirements: Previous experience in a … Service Desk or IT support role. Familiarity with ManageEngine or similar IT service management (ITSM) tools. Understanding of ITIL principles and IT support best practices. Strong troubleshooting and problem-solving skills. Excellent communication and organizational abilities. Desirable: Experience working in a corporate or multi-site IT environment. Working knowledge of networks, hardware, and software support. What’s More ❯

Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the Academy’s IT department, ensuring a high standard of service to students and staff. The position will … contract. If successful the permanent salary will be between £25,500 - £27,200 Day-to-day of the role: Provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window. Offer effective first-line remote network monitoring and management. Ensure that all reported technical issues are dealt with … professionally and competently, recorded on the Service Management System, and resolved within the customer's Service Level Agreement. Provide 1st line technical support and call logging services to the school. Report and manage any incident that requires the services of a third-party organisation. Monitor/manage call queues to ensure that support calls are escalated and More ❯

Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the Academy’s IT department, ensuring a high standard of service to students and staff. The position will … contract. If successful the permanent salary will be between £25,500 - £27,200 Day-to-day of the role: Provide a professional first-line technical advisory and diagnostic support service within a Service Desk environment during the service window. Offer effective first-line remote network monitoring and management. Ensure that all reported technical issues are dealt with … professionally and competently, recorded on the Service Management System, and resolved within the customer's Service Level Agreement. Provide 1st line technical support and call logging services to the school. Report and manage any incident that requires the services of a third-party organisation. Monitor/manage call queues to ensure that support calls are escalated and More ❯

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a global organisation … to support its global strategic goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding IT service delivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects by partnering … with PMO, Change Management, and vendors. Represent regional interests in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people More ❯

solutions, we are looking for new members to come and join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! Location: Bracknell, Berkshire Contract Type: Temporary 12 month contract (Temp to perm role) Salary: £15 per hour PAYE via Reed About the Role We are seeking … Responsibilities Log, triage, and assign incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills & Experience Proven experience in … incident resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join Us? Be part of a collaborative and supportive team environment Gain exposure to a More ❯

Purpose of the Role The KeyedIn Administrator/Application Configuration Specialist will be responsible for the day-to-day systems administration, configuration, and optimisation of the KeyedIn Project Portfolio Management (PPM) application. The role ensures the platform is aligned to business needs, supports end users effectively, and maintains system integrity, performance, and security. Key Responsibilities Application Administration & Configuration: *Manage … including cyber security and data protection standards. Essential Skills & Experience *Proven experience administering or configuring KeyedIn.*Strong understanding of application configuration concepts (workflows, reporting, permissions).*Competence in data management and integration processes.*Experience providing user support and training.*Understanding of cyber security principles, particularly in application administration.*Ability to troubleshoot issues and liaise with technical teams and vendors. … Desirable Skills & Qualifications *Experience with KeyedIn API and integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and release management for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for More ❯

3rd November End Date: End of January 2026 Hours: 37 hours per week (standard office hours) We are seeking two temporary Customer Support Telephony Temps to maintain high-quality service delivery for our client during the winter months and holiday season. This role is crucial in ensuring that all incoming telephone calls to our Service Desk are promptly … issues are logged efficiently. Day-to-day of the role: Answering customer calls promptly and professionally. Logging tickets and issues efficiently. Working closely with the team to ensure seamless service delivery. Maintaining responsiveness to customer inquiries and requests. Required Skills & Qualifications: Proven experience in customer service or a similar role. Excellent telephone etiquette and strong communication skills. Ability … role until at least January. Based in Plymouth and willing to work from the office. Benefits: Opportunity to work in a supportive and dynamic environment. Gain valuable experience in service management and customer support. To apply for this Service Desk Telephony Temp position please contact Kyle Raven in the Reed Plymouth Office. More ❯

Security Center) and Purview. Manage device estate via Intune and Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in IT support or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra, Intune, Apple Business Manager, and MS Defender. More ❯

across various environments, including setup, implementation, and troubleshooting. Actively assist during high-profile events, ensuring AV systems operate seamlessly and providing immediate technical support as needed. Responding to escalated service requests with professionalism and timeliness Communicating positively with users/customers, avoiding technical jargon Solving technical challenges and providing resolutions to deal with end user issues. Applying expertise to … resolutions and escalation pathways for more complex problems Documenting solutions clearly and accurately in a consistent manner Ensuring confidentiality, integrity, and availability for data. Following information security and data management policies ensuring, least privilege and information assurance Provide comprehensive technical support for hardware, software, and networking issues, including installation, configuration, and troubleshooting. Deliver responsive, on-site assistance to staff … in technical environments Experience of providing technical workarounds or solutions to end users Experience of using Microsoft based applications and software/general computing experience Experience of using a service management tool for handling of requests and incidents such as ServiceNow, Topdesk etc Previous experience of working effectively with teams, escalating and prioritising incidents and requests Experience of More ❯

across various environments, including setup, implementation, and troubleshooting. Actively assist during high-profile events, ensuring AV systems operate seamlessly and providing immediate technical support as needed. Responding to escalated service requests with professionalism and timeliness Communicating positively with users/customers, avoiding technical jargon Solving technical challenges and providing resolutions to deal with end user issues. Applying expertise to … resolutions and escalation pathways for more complex problems Documenting solutions clearly and accurately in a consistent manner Ensuring confidentiality, integrity, and availability for data. Following information security and data management policies ensuring, least privilege and information assurance Provide comprehensive technical support for hardware, software, and networking issues, including installation, configuration, and troubleshooting. Deliver responsive, on-site assistance to staff … in technical environments Experience of providing technical workarounds or solutions to end users Experience of using Microsoft based applications and software/general computing experience Experience of using a service management tool for handling of requests and incidents such as ServiceNow, Topdesk etc Previous experience of working effectively with teams, escalating and prioritising incidents and requests Experience of More ❯

projects. A supportive and collaborative team environment where you’ll learn from experienced professionals and gain exposure to real-world IT challenges. Development of core technical, communication and project management skills to prepare you for your future career. What does the role look like? We’re offering an exciting opportunity for a motivated degree student to join our Aerospace … fast-paced, technology-driven environment. Desirable skills: Familiarity with scripting or programming (e.g., Python, PowerShell). Experience with RHEL and Wintel operating systems. Awareness of cybersecurity principles or ITIL service management. Understanding of CI/CD, automation tools, or DevOps concepts. About Us: Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense More ❯

as needed. Governance & Support: Define project governance arrangements and secure the necessary project support. Quality Assurance: Ensure effective quality assurance and integrity of projects, aligning with corporate standards. Budget Management: Manage project budgets, monitoring expenditure and costs against benefits throughout the project lifecycle. Team Leadership: Facilitate team appointments, manage performance, and promote professional development and wellbeing. Stakeholder Communication: Manage … communications with all stakeholders, ensuring clarity and appropriateness in content and format. Risk Management: Identify and manage risks to ensure successful project outcomes. Continuous Improvement: Contribute to the development of professional practises within the IT Programme and Project Management space. What We're Looking For: Essential Qualifications: Diploma-level education in a relevant subject or equivalent experience. Project … such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree-level education in a relevant subject area.Experience in a law enforcement agency or emergency service More ❯