First Line Support Analyst
- Hiring Organisation
- Manpower UK Ltd
- Location
- Coleshill, Warwickshire, United Kingdom
- Employment Type
- Temporary
- Salary
- GBP 13 - 13 Hourly
weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: Handling a high volume of calls from end users, providing clear and professional support Assessing issues to identify problems and determine the best course of action (troubleshooting or escalation to 2nd Line Support) Providing advice ...