Remote Temporary Incident Management Jobs

2 of 2 Remote Temporary Incident Management Jobs

Service Desk Analyst

Corsham, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Context
provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is … complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and More ❯
Employment Type: Temporary, Work From Home
Salary: £28,000
Posted:

Customer Service Representative

Corsham, Wiltshire, United Kingdom
Hybrid / WFH Options
Context Recruitment
provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is … complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and More ❯
Employment Type: Temporary
Salary: £28000 - £29000/annum
Posted:
Incident Management
Work from Home
10th Percentile
£29,550
25th Percentile
£39,750
Median
£55,000
75th Percentile
£71,813
90th Percentile
£89,125