14 of 14 Remote Temporary Service Delivery Jobs

IT Service Delivery Manager Newcastle – 4 days onsite/1 WFH 3 Month contract – INSIDE IR35 £400-£525 Per Day Umbrella One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on an IT Service Delivery Manager as part of their core IT Ops Function. You will be involved in running … a national team of regional engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle but there will be national travel required on occasion. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and … term relationships with IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service More ❯

Customer Service Representative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed Customer Service Representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part … of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external … stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain More ❯

as the escalation point for major operational issues. Analyse technical requirements, user insights, and performance metrics to inform decision-making. Manage budgets, contracts, and supplier relationships, reporting on financial delivery in collaboration with the service owner. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply … sensitive products within the Integrated Care Record discovery phase. Set product vision and strategy, ensuring alignment with organisational goals and user needs. Own the product lifecycle, from ideation through delivery and continuous improvement. Manage stakeholder engagement, securing buy-in and balancing competing priorities. Coach, and mentor team members, fostering Agile and Lean practices. Oversee financial and contractual aspects, ensuring … multiple products that can be especially complex, high risk or sensitive. Product ownership qualification Desirable Working knowledge of the NHS or the Health sector. Understanding and knowledge of health service terminology and information requirements. Knowledge of DHCW and how it supports the NHS. Experience Essential Significant experience of working in a digital development role. Experience applying highly developed specialised More ❯

services will be a key member of the IT Infrastructure and Operations team within the NICE Digital, Information and Technology directorate. The post holder will have responsibility for the delivery of day-to-day IT Infrastructure management and support as well as networking and Infrastructure as service (IaaS). The postholder will also be responsible for leading and … managing the delivery of key projects associated with the IT infrastructure and the IaaS environment. The post holder will deputise for the Associate Director of IT Infrastructure and Operations on a number of areas and as such will develop good working relationships with NHS bodies and the Department of Health and Social Care. The post holder will work with … Services, the post holder will work across coding, operational support, and system architecture. They will lead teams responsible for Infrastructure and IaaS support. Key responsibilities include: o Collaborating with delivery teams, providing leadership and support on IT Infrastructure and IaaS for digital services o Delivering new IT projects, including specification, procurement, bid assessment, planning, and implementation o Developing and More ❯

knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk , with a strong understanding … of how to design and improve HR service workflows. Key Responsibilities Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. Support HR and IT … teams with requirements gathering, testing (UAT), and deployment. Provide expertise on HR case management and service delivery improvements. Collaborate with key stakeholders to ensure effective HR process alignment. Produce configuration documents, process flows, and test scripts. Support go-live, post-implementation, and continuous improvement phases. Essential Skills & Experience Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core More ❯

knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk , with a strong understanding … of how to design and improve HR service workflows. Key Responsibilities Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. Support HR and IT … teams with requirements gathering, testing (UAT), and deployment. Provide expertise on HR case management and service delivery improvements. Collaborate with key stakeholders to ensure effective HR process alignment. Produce configuration documents, process flows, and test scripts. Support go-live, post-implementation, and continuous improvement phases. Essential Skills & Experience Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core More ❯

re-procurement. Maintaining the relationship with external suppliers and identifying performance improvements. Working closely with Procurement team (who will lead on the procurement process itself) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving continuous improvement across the IT … Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement, including frameworks and tender processes. Demonstrable experience managing ICT contracts and suppliers within local government or wider public sector. Excellent stakeholder management and communication … skills. Ability to work autonomously on project-based deliverables. Ideally, experience improving ICT service operations or Helpdesk performance. What's on offer: Flexible hybrid working - role can be delivered on a remote basis with very occasional onsite working. Role can be working 3-5 days per week so flexible around other projects. Outside IR35 engagement (Ltd company). Immediate More ❯

community focus, and commitment to continuous improvement. With an exciting system transformation underway, this temporary opportunity offers a meaningful role supporting a project that will directly enhance efficiency and service delivery. What will the Finance System Implementation Assistant role involve? Supporting the project team through the rollout of Microsoft Business Central Conducting accurate data entry, validation, and migration tasks More ❯

and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and service delivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯

and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and service delivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯

structure, driving business growth, and delivering excellence through quality and relationships. Key Responsibilities Lead sales and business development , creating pipelines and securing new client relationships. Oversee account management , ensuring service delivery aligns with client expectations and business outcomes. Take ownership of tender and bid processes , from qualification through submission and presentation. Manage internal quality standards , supporting ISO … strengthens brand visibility and lead generation. Oversee supplier and asset management , maintaining effective commercial partnerships and resource tracking. Report directly to the Managing Director and collaborate with peers across delivery, product, and operations. About You Proven background in sales or account leadership within consultancy, technology, or digital services. Demonstrated ability to manage end-to-end client relationships , from prospecting More ❯

processes, ensuring compliance with public sector regulations and frameworks Build strong relationships with internal stakeholders and suppliers to influence outcomes and drive innovation Identify opportunities for cost savings, improved service delivery, and risk mitigation Provide expert guidance on contract management, supplier performance, and market engagement Support wider commercial transformation initiatives and mentor junior team members where appropriate Essential More ❯

part of this transformation, they're looking to bring on two Data Quality Analysts on an initial 9 Month FTC basis to help shape the future of their IT service delivery. Although this role is an FTC, they have a strong background of taking people on a permanent basis when the FTC is complete. The role : As a Data More ❯

Elevation Recruitment Group are looking for an experienced 2nd Line Support Engineer to join our client, a Managed Service Provider (MSP) team on a contract basis. You will provide advanced technical support to our clients, ensuring timely resolution of escalated issues and maintaining high service standards. This role is due to growth, and you need to be able … and switches Assist with security best practices and compliance requirements. Escalation & Collaboration: Work closely with 3rd Line engineers and vendors for complex issues. Provide feedback to improve processes and service delivery. Skills & Experience required: At least 2 years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL More ❯