Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and servicedelivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and servicedelivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯
Alconbury, Cambridgeshire, United Kingdom Hybrid / WFH Options
Opus People Solutions Ltd
provide escalated support management where required. Your main duties would be to contribute to the effective running of the Business Support team; to deliver a high quality, customer focussed service responding to queries; To help maintain the ERP systems we support, to ensure that these meet statutory requirements and customer needs. The Business Systems Team provides operational level, functional … support to users of the various LGSS ERP platforms, including but not limited to ERP systems. You will be responsible for: Act as first point of contact for Shared Service systems to help and support system users perform their tasks more effectively, escalating more technical problems to System Support Analysts as appropriate Perform daily housekeeping activities which support the … list, including monitoring calls logged via HALO, managing inboxes, carrying out daily tasks on a rota basis Work as an effective team member assisting and supporting colleagues across the service as appropriate to ensure accurate and timely service delivery. Utilise effective communication and a proactive approach to ensure collaborative working with colleagues across Business Systems, and wider Shared More ❯