26 to 27 of 27 Temporary Data Analysis Jobs

performance-monitor external service partners/contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive … operational standards Track and report on customer metrics, aged debt, complaints and compliance (weekly/monthly insight) Support regulatory and audit requirements (e.g. data protection, Heat Trust, Ofgem) Essential experience Demonstrable experience in utility billing, credit control and customer service (non-negotiable) 5+ years in customer operations/service ...

13.46 per hour Full training provided As a Document Handler, your duties will include: Handling sensitive information confidentially Interpreting and analysing printed and written data Accurately keying and typing information to set targets Following detailed processes and escalating issues where required Competently using IT systems and applications Please note … confidential nature of this work. To be considered as a Document Handler, you will need: The ability to pass security checks Strong data analysis and IT skills Accurate keying and typing ability with a high standard of work An understanding of the need to keep information secure - knowledge ...