a fast-paced, technology-driven environment. Desirable skills: Familiarity with scripting or programming (e.g., Python, PowerShell). Experience with RHEL and Wintel operating systems. Awareness of cybersecurity principles or ITIL service management. Understanding of CI/CD, automation tools, or DevOps concepts. About Us: Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense More ❯
experience Relevant knowledge of Microsoft client operating systems and desktop software Desirable IT qualification ECDL or equivalent Cisco Certified (CCNA/CCNP/CCIE) Microsoft Certified (MTA, MCSA, MCSE) ITIL v3 Relevant knowledge of Microsoft server configuration, hardware and software, network security, domain and active directory structures Relevant knowledge of LAN and WAN infrastructure, network protocols and support issues NHS More ❯
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Environments or research data services Knowledge of national NHS data platforms, data governance strategies, and common data models. Evidence of post qualifying and continuing professional development. Achievement of PRINCE2, ITIL or Agile certification. Understanding of academic research governance processes. Familiarity with cohort discovery or CRM tools. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯
Desirable Postgraduate qualification in EPR configuration, digital health, or clinical systems Membership of a relevant professional body (e.g. BCS, HIMSS, APM) Formal training in change management, service readiness, or ITIL Certification in NHS-specific digital frameworks or standards (e.g. Blueprinting, What Good Looks Like) Experience Essential Significant experience leading cutover or go-live activities in large-scale digital transformation programmes More ❯
projects or equivalent experience. PRINCE 2 Foundation Desirable Holds a relevant Degree or has equivalent Project and Programme management experience Prince2 Foundation or equivalent certification in Agile or Waterfall ITIL Foundation. MSP Foundation Personal Attributes & Skills Essential Demonstrate good interpersonal skills with the ability to converse and maintain effective working relationships. Communicate sensitive, complexed and detailed information. Negotiation experience with More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Context
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
Familiarity with SCOM, SCCM, and project management terminology Ability to work independently and collaboratively in a high-pressure setting Desirable Skills: Exposure to VMware vCenter (user-level) Understanding of ITIL and Agile methodologies Comfortable adapting to change and shifting priorities This is a fantastic opportunity to work on a high-impact project within a secure infrastructure environment. If you're More ❯
software, and AV solutions, contributing to the planning and coordination of effective replacement strategies. Role Requirements: Good general level of Education or demonstrable experience working at user support level ITIL Foundation Experience of working in technical environments Experience of providing technical workarounds or solutions to end users Experience of using Microsoft based applications and software/general computing experience Experience More ❯
software, and AV solutions, contributing to the planning and coordination of effective replacement strategies. Role Requirements: Good general level of Education or demonstrable experience working at user support level ITIL Foundation Experience of working in technical environments Experience of providing technical workarounds or solutions to end users Experience of using Microsoft based applications and software/general computing experience Experience More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Morgan Philips Specialist Recruitment
and vendors. Desirable Skills & Qualifications *Experience with KeyedIn API and integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and release management for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for supporting end More ❯
leading on digital, IT and information services. Experience of successfully operating in and delivering priorities in a partnership environment. Qualifications Essential Degree level qualification or equivalent relevant experience. Desirable ITIL Foundation ISEB Testing Certification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for More ❯
notes, clinical safety, change management, communication notifications. Please read the full job description attached for further details. Person Specification Qualifications Essential Degree level qualification or equivalent relevant experience. Desirable ITIL Foundation ISEB Testing Certification Experience Essential Excellent communications and interpersonal skills Experience managing Digital & IT and at a senior level, preferably in the public sector Successful implementation of significant change More ❯
Sheffield, South Yorkshire, England, United Kingdom
Adecco
UK continuously for at least 3 years at the time of application Desirable Skills and Experience: Knowledge of contract structures and public procurement processes. Experience in asset (stock) control. ITIL Foundation or CIPS qualification is a plus. Note: Please refer to the College of Policing guide on the Competency and Values Framework for more details on the required competencies: [Competency More ❯
Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Morgan Philips Specialist Recruitment
particularly in dealing with senior, non-technical stakeholders. Strong problem-solving skills and ability to make decisions under pressure. Desirable Experience in Agile/Scrum delivery environments. Familiarity with ITIL-based support and change processes. Knowledge of CI/CD tools and DevOps practices. Personal Attributes Proactive and solutions-focused mindset. Ability to balance technical depth with leadership duties. Strong More ❯
and change management activities as needed. Requirements: Previous experience in a Service Desk or IT support role. Familiarity with ManageEngine or similar IT service management (ITSM) tools. Understanding of ITIL principles and IT support best practices. Strong troubleshooting and problem-solving skills. Excellent communication and organizational abilities. Desirable: Experience working in a corporate or multi-site IT environment. Working knowledge More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies More ❯
implications of that dissemination. Person Specification Qualifications Essential Degree level qualification or equivalent in IT or related field; Specialist IT qualification covering database and software engineering (e.g., Microsoft certification); ITIL Foundation Certificate; Evidence of continuing professional development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas such as: • Office 365 administration and troubleshooting including MFA • Installation and diagnosis of company-approved software. • Supporting … addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows 10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯
North Cumbria Integrated Care NHS Foundation Trust
The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being … weeks of the closing date Person Specification Qualifications Essential GCSE (or similar) in Maths and English or equivalent occupational/professional knowledge Desirable Qualification in IT related subjects ITIL v3 Foundation Service Desk Institute (SDI) Analyst Experience Essential IT Service Desk Troubleshooting IT/Technical faults Customer service Knowledge Essential Windows 10 and above MS Office 2016 and above Supporting More ❯
Midlands and Lancashire Commissioning Support Unit
to work flexible hours with the possibility of weekend work and offer Out of Hours support. As a successful applicant you will have operational experience of working in an ITIL based IT operations environment, essentially within an IT infrastructure setting. You must have a methodical, yet flexible approach to your work and be able to exercise responsible judgment alongside being … staff you will receive plenty of discounts from a host of restaurants and high-street stores too. Person Specification Qualification Essential A Level IT studies, Diploma in IT , Degree ITIL, SDI Skills Essential PC Installation , Troubleshooting Windows 10 OS , Networking, ITIL,Clinical Application Support, Office Suite Experience Essential 3 Years IT support , Troubleshooting, Installation/Configuration, Project Experiance, Personnal Essential More ❯
or related field Technical Accreditation in one or more of the following: - Microsoft MCP/MCSA/MCSE Cisco CCNA Citrix CCA VMware VCP Evidence of continuing professional development ITIL v3 Foundation Desirable Qualification/Accreditation in at least two of the following, ideally with accreditation to support: VMware vSphere Citrix XenApp 6.5 or above Microsoft Exchange 2010 or above … Microsoft SQL Server (querying and/or administration) ITIL v3 Intermediate Service Operation/Continual Service Improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
considered). 5+ years of IT or business experience, including direct engagement with customers or stakeholders. 3+ years of experience managing or coordinating global IT projects. Strong understanding of ITIL practices (certification in ITIL v4 is a plus). Excellent interpersonal, communication, and organizational skills. Comfortable working in diverse, geographically dispersed teams and managing vendor relationships. Understanding of compliance standards More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Adecco
subject or equivalent experience. Project Methodology Knowledge: Proficient in project planning techniques such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree-level education in a relevant More ❯
Carlisle, Cumbria, England, United Kingdom Hybrid / WFH Options
Cumberland Building Society
additional allowance. To carry out any other reasonable additional duties. About You We’re looking for someone with experience engaging with third party suppliers to resolve issues and using ITIL processes including incident, problem, and event management. You’ll have experience in operational 24x7 support, ideally using using Agile methodologies and working in change projects in a regulated sector. Knowledge … Solaris 11.4. Knowledge of SQL, PL/SQL, batch scripting etc. Understanding in Middleware applications e.g. Weblogic, Oracle Fusion Middleware. Knowledge or experience of risk frameworks is beneficial. Qualifications ITIL v4 Certification is advantageous. Degree within Computer Science or other IT related disciplines preferred but not essential. Skills, abilities and behaviours we’re looking for: Technically minded. Analytical skills. Good More ❯