system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have More ❯
Specification Qualifications and Knowledge Essential Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: MS Active Directory MS Windows Server MS Exchange Desirable Registered with a relevant More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin Incident Management Good Understanding of ITIL Proven trouble shooting skills. Experience required Working in a high-pressure customer service environment. Technical IT skills/knowledge/background. Experience in multi-culture working. Working in IT in a More ❯
North Cumbria Integrated Care NHS Foundation Trust
The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯
in IT relating subject or equivalent experience NVQ(3+)/HND or CompTIA Server+ or equivalent experience Desirable MCSE Core Infrastructure or MCP Relevant IT Infrastructure or Vendor Qualifications ITIL Foundation Knowledge and SKills Essential Expert technical knowledge of IT Infrastructure hardware and technologies such as storage area networks, virtual server environments and backup systems An excellent understanding of Microsoft More ❯
is a cross-site role. You will be expected to work across all three main hospital sites. Main duties of the job Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good More ❯
Education/Qualifications Essential Master's degree in a computer science or related subject, or equivalent experience in large-scale, complex IT solution implementations involving integration/interoperability. Desirable ITIL V3 certified. Experience Essential Extensive experience of working on business-led IT projects as a software developer. Significant recent experience of detailed working with industry-standard development technologies. Significant experience More ❯
Brize Norton, Carterton, Oxfordshire, England, United Kingdom
AirTanker Services Limited
standards Maintain accurate records and participate in audits Drive service improvement initiatives and gather user feedback Build strong relationships with internal stakeholders What you'll bring Working knowledge of ITIL and service management principles Experience in IT support (networking, hardware, software) Proactive, hands-on approach with strong communication skills Ability to work independently and within a team Eligible for SC More ❯
Education/Qualifications Essential Master's degree in a computer science or related subject, or equivalent experience in large-scale, complex IT solution implementations involving integration/interoperability Desirable ITIL V3 certified Experience Essential Extensive experience of working on business-led IT projects as a software developer/integration engineer. Significant recent experience of detailed working with industry-standard integration More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine More ❯
specification carefully and ensure your application reflects the knowledge, skills and experience needed Person Specification Qualifications Essential ITIL4 Foundation or equivalent best practise qualification or experience working in an ITIL environment Degree level qualification within ICT field or relevant experience. Desirable Comptia A+ or equivalent technical qualification Experience Essential Professional ICT Support experience People Management or Leadership experience Desirable Quality More ❯
Northern Lincolnshire and Goole NHS Foundation Trust
for their role. Person Specification Education and Qualifications Essential Level 4 qualification or equivalent experience in an IT end user service/supporting field Evidence of continuing professional development ITIL 4 Foundation Relevant established experience of working in an IT Technical environment in a support role with an IT end users, working within a service desk environment Desirable Full UK More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯
South Central Ambulance Service NHS Foundation Trust
QualificationsA degree in Computer Science, InformationTechnology, or equivalent professional experience is required, along with formal training or experience in networks, hosting environments and virtualised platforms. Advantageous qualifications include ITIL Foundation or higher, Microsoft or VMware certifications and vendor certifications such as CompTIA Network+. KnowledgeCandidates should have substantial ICT infrastructure support experience in large or healthcare organisations, with expertise in … ICT areas acquired through qualification to degree or equivalent level, or through equivalent relevant experience. Knowledge of networks and hosting environments learned through formal training or informal experience. Desirable ITIL Foundation (highly desirable) Professional IT certifications (e.g. Microsoft certifications) Vendor certifications (e.g., CompTIA Network+) Knowledge and Experience Essential Substantial experience in an ICT Infrastructure support or service delivery role, preferably More ❯
manage the impact of complex changes to the environment across clinical and non-clinical areas, through Project Management, Change control, and communication. Work to, and develop the use of ITIL best practice within the department in particular Configuration, change and Release Management, availability and capacity management and Continual Service Improvement. Understand and support relevant Cloud and user/device licensing … or equivalent experience, with evidence of specialist knowledge to the equivalent of post graduate diploma level, acquired through training and experience. Desirable Relevant Microsoft qualifications and/or training. ITIL Foundation Certificate Experience Essential Significant experience of setting up EUC devices at Enterprise scale in a variety of settings including business critical applications. Use and support of core Microsoft solutions More ❯
degree qualification or equivalent level of knowledge and expertise gained through experience. 2x MCP Microsoft or MCSE qualification (Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation Comptia A+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯
appropriately. Person Specification Education & Qualifications Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data … Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering More ❯
team to manage stock levels and deployments. Support hardware audits and ensure accurate asset data. Monitor Trust infrastructure and escalate incidents when necessary. Ensure compliance with Trust IT policies, ITIL best practices, and change control processes. What the client is looking for: Diploma in IT or equivalent experience. ECDL or equivalent knowledge. Minimum 2 years' IT support experience. Strong knowledge … applications, backup software, and remote access tools. Ability to explain complex technical issues clearly to non-technical users. Full UK driving licence and ability to travel between sites. Desirable: ITIL Foundation Certification. Microsoft Certification. Experience with network monitoring, telephony, radio systems, and computer-aided dispatch systems. TCP/IP Networking knowledge. Previous NHS or healthcare IT experience. How to Apply More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
considered). 5+ years of IT or business experience, including direct engagement with customers or stakeholders. 3+ years of experience managing or coordinating global IT projects. Strong understanding of ITIL practices (certification in ITIL v4 is a plus). Excellent interpersonal, communication, and organizational skills. Comfortable working in diverse, geographically dispersed teams and managing vendor relationships. Understanding of compliance standards More ❯
Desirable Competence in process analysis and redesign techniques Education/Qualification Essential Educated to Degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development. ITIL Certification or relevant experience or working in an ITIL environment Experience Essential Professional experience providing support for Clinical Applications Demonstrable understanding of clinical workflows relevant to EPR in NHS setting. More ❯
both hardware and software assets. Your primary responsibilities will include: Record Keeping: Accurately capture and maintain data on ICT assets within the Configuration Management Database (CMDB) in line with ITIL guidelines Onboarding & Changes: Assist in the onboarding of new ICT assets and ensure their integration into the CMDB through the Change Management process. Asset Audits: Conduct periodic ICT Asset Audits … complete assignments on time. A full UK driving licence is essential due to the nature of the role. Knowledge of Procurement: Familiarity with software licence procurement and renewal processes. ITIL Knowledge: Experience in ITIL Asset Management or relevant professional qualifications is preferred. Hardware Lifecycle Understanding: Knowledge of hardware lifecycle and disposal processes is a plus. Don't miss out on More ❯
both hardware and software assets. Your primary responsibilities will include: Record Keeping: Accurately capture and maintain data on ICT assets within the Configuration Management Database (CMDB) in line with ITIL guidelines Onboarding & Changes: Assist in the onboarding of new ICT assets and ensure their integration into the CMDB through the Change Management process. Asset Audits: Conduct periodic ICT Asset Audits … complete assignments on time. A full UK driving licence is essential due to the nature of the role. Knowledge of Procurement: Familiarity with software licence procurement and renewal processes. ITIL Knowledge: Experience in ITIL Asset Management or relevant professional qualifications is preferred. Hardware Lifecycle Understanding: Knowledge of hardware lifecycle and disposal processes is a plus. Don't miss out on More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Lorien
and build activities, so whether your strengths lie in troubleshooting, governance, or designing new systems, there's scope to make this role your own.You'll be working within an ITIL-aligned environment, collaborating with peers and contributing to the organisation's digital transformation. The Skill Requirements: Successful candidates will have a blend of the following: Expert-level experience with multiple … experience Excellent troubleshooting skills across Windows-based applications Familiarity with core protocols: TCP/IP, FTP, HTTP(S), SMTP, SSH, Telnet, TLS/SSL, SNMP Experience working within an ITIL framework The Benefits: Salary up to £66,200 (12-month FTC) Hybrid working model (1 day onsite in Coventry) Discretionary bonus scheme Inclusive and ethical working environment Officially recognised as More ❯