3 of 3 Temporary ITIL Jobs

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

managing incidents through an IT Service Management system Excellent troubleshooting and problem-solving skills Strong customer-facing communication skills Experience working within an ITIL-based support environment Desirable Experience Microsoft Endpoint Configuration Manager (SCCM/MECM) Intune/Modern Endpoint Management Citrix Sophos Asset Management tools Previous experience within Healthcare ...

with soft market engagement, tenders, and supplier management. Desirable Qualifications Agile Certifications: Certified ScrumMaster (CSM), AgilePM Practitioner, or PMI-ACP. Service Architecture/Management: ITIL or TOGAF principles as applied to digital service delivery. Public Sector Governance: Direct familiarity with GDS (Government Digital Service)/Local Digital Declaration service standards. ...