support patient care will be essential as will experience of working in a system management role. You will have a full understanding of the ITIL Lifecycle - and how EPR systems support fits within that, ensuring that robust change management processes and policies are in place to manage all changes … of the provision of health services Significant understanding of clinical workflows relevant to EPR in NHS setting Evidence of continuous personal and professional development ITILCertification or relevant experience or working in an ITIL environment Desirable Project Management qualification, such as PRINCE II or experience of using more »
experience of multiple systems. Knowledge of supporting users remotely. Knowledge of ITIL. Qualifications Essential 5 GCSE passes (or equivalent) including English and Mathematics Desirable ITIL Awareness. Experience Essential Knowledge of common PC operating systems. Experience of supporting users with computer hardware, software, and peripherals. Desirable NHS Experience Special Requirements more »
Skills and understanding of information systems set-up, configuration, data entry and interrogation Excellent problem resolution and fault investigation skills Information Technology Infrastructure Library (ITIL) qualification, or willingness to obtain Experience of dealing with confidential information Desirable Knowledge of one or more healthcare computer systems, ideally SystmOne or RiO more »
