1 to 25 of 35 Temporary Service Delivery Jobs

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a global … to support its global strategic goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding IT service delivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects … by partnering with PMO, Change Management, and vendors. Represent regional interests in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and More ❯

IT Service Delivery Analyst (18 Month FTC) - Birmingham Are you an IT professional ready to make a real difference in healthcare? We're helping a forward-thinking healthcare organisation find a Service Delivery Analyst to ensure critical IT systems run reliably, efficiently and support clinicians and patients alike. In this role, you'll be at the … and patients. You'll collaborate across teams, liaise with vendors and help shape IT services that truly make an impact. What You'll Do Track and report on IT service performance, helping teams improve efficiency and reliability. Coordinate with technical teams and external providers to resolve incidents and maintain service standards. Identify areas for improvement and drive initiatives … healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance. Document processes and contribute to knowledge sharing across teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical More ❯

Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and …/CSU candidates will take preference and will be considered first. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner and within service More ❯

s, patching etc) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between both Trust sites resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role it is essential for the successful … candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware to resolve incidents for end users both over the phone and in person. It is expected that candidates will have excellent working knowledge of … desktop applications and end user device hardware, along with infrastructure knowledge such as Active Directory, Cisco networking (switches, Wi-Fi), Cisco Voice etc. Working as part of an integrated service delivery team, you will provide a friendly and professional IT service to everyone you deal with, taking ownership of your own work and engaging fully in departmental More ❯

within your application which is essential for this role. The role sits within the wider End User Computing Team, which currently includes, Microsoft 365, EndPoint Management, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the post holders get exposure … Digital space. The initial focus of this role is on the management of software and hardware asset management and using the toolsets available. Hybrid working is available where the service needs allow. Main duties of the job To support ongoing developments with ICT infrastructure, the CTM End User Computing Team is looking to appoint an End User Computing Manager. … now to view in Trac. This post is fixed term until 31/03/2026 to meet the needs of the service. The post holder will support the delivery of End User Computing services within the team. This will involve all elements of EUC service delivery including: Windows PCs Windows Laptops Chromebooks IGEL Thin Client devices More ❯

patching etc.) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between Trust sites across Essex resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs in line with business agreed SLA's. As this is a customer facing role it is essential for the … successful candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Main duties of the job A key responsibility of this post will be to contribute as part of the wider Service Delivery team to meeting client SLA's. Taking a flexible approach to meet client expectations … Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation Comptia A+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and processes Active Directory management/administration Desirable Cisco CCST/CCNA Experience Essential Working knowledge of More ❯

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within … the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function … that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool More ❯

of the job Working closely with the EPR Programme Director, procurement team, EPR Programme Team and wide number of internal and external stakeholders, the postholder will contribute to the delivery of a robust, transparent, and compliant procurement process for the new EPR system. The role involves administrative, analytical, and coordination of tasks throughout the lifecycle of the Invitation To … stage of the procurement, ensuring that all activity aligns with organisational policies, statutory regulations, and best practices in digital health. The programme is running to a tight timeline for delivery and the postholder must be able to work agilely, responsively and at pace without compromising on quality or delivery. This role is critical in supporting the Trust to deliver … a fair transparent and robust procurement and delivery of a fit for purpose EPR that will support delivery of the Trusts strategic objectives. Flexible Working: As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the More ❯

themselves in their ability to support the maintenance and developments to the levels of service. This post holder will be required to focus on the technical support front line service within the End User Computing environment. The role is at the forefront of delivering first line activities providing first class resolution of all related tickets and service requests … received in an efficient and effective manner. The post holder will also be part of the wider Digital Service team being able work inter departments for tickets and service requests to keep the continuation of offering a customer service to internal and external stakeholders. Main duties of the job To support the provision of first line technical … support and guide on hardware and software used across the Trust. This may be related to PC and peripheral hardware or software configuration, networking, or application specific. If service requests cannot be resolved within the first line service, then escalate them as appropriate to the other sections of Digital Services. Partake in responses relating to the troubleshooting of More ❯

Job summary An exciting opportunity has arisen within the Digital team at South Central Ambulance Service NHS Foundation Trust for an experienced ICT Infrastructure Technician to support the implementation of a new Computer-Aided Dispatch (CAD) system. We are seeking a technically skilled, motivated and adaptable individual with strong infrastructure experience and excellent problem-solving, communication and organisational skills. … sites, working closely with a selected supplier and internal teams. The post holder will play a key role in the Trust's digital transformation journey, contributing to the successful delivery of the Fit for the Future Programme, which aims to modernise and future-proof our digital capabilities while ensuring the CAD system is resilient, secure, and aligned with operational … About us Benefits we offer: Full training and a range of courses which you can book locally. Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time). Automatic enrolment into the NHS Pension Scheme. Access More ❯

engineering, ensuring that data solutions are designed, developed, and deployed in line with NHS and organisational best practices. They will work within the Business Intelligence team to support the delivery of scalable, efficient, and innovative data solutions. Main duties of the job The Lead Data & Systems Architect will oversee the development and implementation of cloud-based data pipelines, ensuring … stakeholders to align data engineering solutions with national and local data strategies. They will ensure that data solutions support operational and analytical needs, contributing to effective decision-making and service improvements across the organisation. About us We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for 'We invest in people' and … range of stakeholders in a formal setting. To oversee team members to deliver the requirements listed above; engage and liaise with key stakeholder, in particular: o To support the delivery of day-to-day activities and projects o To manage team and drive delivery of a range of business initiatives and projects o To support the identification and More ❯

of the digital health & care landscape, & the ability to translate strategic vision into practical delivery. You will work across programmes, products, & services, spanning architectural domains & leading discussions to ensure delivery is aligned to strategy. You could be assigned to many & varied initiatives including for example, defining the re-establishment of architectural governance & embedding related processes, supporting cohesive product & service delivery by NHSE programmes to the wider health & care ecosystem, or assisting in corporate programmes such as exploring operational efficiency opportunities, resulting from recent & upcoming organisational change. As a Senior Enterprise Architect, you will help create a smarter, more connected health & care service that delivers better care, faster services, & more equitable outcomes. You'll be influencing how … drive consensus across roles & functions. You will have excellent communication skills & an ability to collaborate effectively with diverse stakeholders within a complex environment. Your experience working in the digital delivery space will ensure that our portfolio is aligned to the overall organisational strategy, that agreed architectural principles are adhered to, & that initiatives successfully navigate the relevant architectural governance processes. More ❯

of Deputy Director of Patient Safety (Digital), to lead and work as part of the Digital Clinical Safety function within the National Patient Safety Team in delivering an effective service supporting managers and staff across the wider team and system. The vision of the Digital Clinical Safety team is to improve patient safety though a digitally enabled NHS. The … base for how digital technologies are contributing to safer care. Main duties of the job Our work can be divided into six workstreams: Learn from Patient Safety Events (LFPSE): delivery and continual improvement of an end-to-end patient safety learning service which supports good safety culture and helps improve patient care Clinical Risk Management: Collecting and reviewing … safety challenges The post holder will have accountability and responsibility for the strategic and operational development of the workstream. Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England More ❯

a pivotal role in the successful design, configuration, and implementation of the HR and Payroll modules. These roles will act as a vital bridge between business needs and technical delivery, ensuring that functional requirements are fully captured, validated, and embedded into the ERP solution. Key Responsibilities Requirement Gathering: Collaborate with stakeholders to capture detailed business requirements for HR or … legacy data Change Management: Contribute to training, communications, and transition planning Documentation: Maintain process documentation, specifications, and change logs Continuous Improvement: Recommend enhancements using ERP functionality and automation Project Delivery: Support planning, milestone tracking, and risk escalation Other Duties: Perform additional tasks as required in line with the role Essential Criteria Applicants must either: Hold a degree or postgraduate … user stories. What my client can offer: Be part of a transformative ERP programme Collaborate with cross-functional teams and external partners Influence the future of HR and Payroll service delivery Gain exposure to modern technologies and change management practices More ❯

a temporary contract. The successful candidate will take ownership of the technical and operational management of MEP systems within a critical environment, ensuring compliance, uptime, and high levels of service delivery. You will lead a team of 8-9 engineers, manage specialist vendors, and act as the primary technical contact for both internal stakeholders and the client. Key Responsibilities More ❯

a temporary contract. The successful candidate will take ownership of the technical and operational management of MEP systems within a critical environment, ensuring compliance, uptime, and high levels of service delivery. You will lead a team of 8-9 engineers, manage specialist vendors, and act as the primary technical contact for both internal stakeholders and the client. Key Responsibilities More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations Support day-to-day operation of servers … basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support roles Good working knowledge of Windows desktop OS … suite and standard business applications Competence installing, configuring and troubleshooting PCs, laptops, printers and mobile devices Basic networking knowledge and ability to diagnose connectivity issues Good communication and customer service skills, able to explain technical issues to non-technical users If you know someone suitable for this role, share the word and through our referral scheme receive up to More ❯

and exciting apprenticeship where you’ll support our team with administrative, client-facing, and coordination tasks. Over time, you’ll develop key skills in areas such as project coordination, service delivery, and business support. Key Responsibilities While learning and developing your skills, you’ll help the team with: Answer client phone calls and emails in a polite and … team. Update client records and support the account management process. Order basic office supplies and help keep the office running smoothly. Learn how to liaise with external suppliers and delivery services. What We’re Looking For We’re not expecting tons of experience—but we are looking for someone who is: Eager to learn and passionate about a career More ❯

management of ICT Projects including assets & resources within Project scope. To ensure that Projects are well managed and controlled to make most efficient use of allocated resources, and maximise delivery of business benefits within Projects, Programmes and/or wider Portfolio. Key Accountabilties: Working with the Technical Programme Manager and other senior executives & business representatives, the job holder is … responsible for the development and maintenance of the allocated Project (covering one or more Forces) to ensure the technical development/delivery, resourcing and vendor management planning is up to date and accurate. Line managed by the Technical Programme Management team leader, but is directly accountable to project executives for project deliverables. Also works closely with ICT Programme Managers. … Work across ICT; Architecture, Service Delivery, Security, Dev/Ops to ensure that the project/projects fit with the approved architectures, are secure and can be operated managed and supported in a cost effective manner. Responsible for ensuring that the project, including in-house developments, within the overall ICT Portfolio (including the ICT elements of business programmes More ❯

and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and service delivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯

and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and service delivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯

partners to drive organisational success. Enjoy hybrid working arrangements with flexibility to meet your needs. Commitment to Diversity: Our client is dedicated to achieving equality of opportunity in both service delivery and employment. Candidates from diverse backgrounds are encouraged to apply, and all employees are expected to promote this commitment. Additional Considerations: Some evening work may be required More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯

company that is committed to social and environmental sustainability. Want to be part of something great, sound like you? Then we have the right opportunity as our Lifecycle Services Delivery Operation, located in Erskine Scotland, is at the heart of our client's market-leading Circular Economy strategy. We have over 20 years' experience in the sustainable management of More ❯