Lewes, Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an IT SupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the initial … training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations … Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT supportMore ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an IT SupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the initial … training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations … Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT supportMore ❯
Job summary To assist in the development, maintenance and support the relevant systems for which the applicable Locality Team is responsible in accordance with specifications/operational requirements of NHS Wales. The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply. This post is secondment for 7 months … systems developed meet the stated business requirements. Work autonomously within this role defining how the requirements and objectives are best achieved whilst being guided by the Senior Specialist (IT Support), IMTP, NHS Wales policies, IT regulations and best practice. Determine appropriate priorities when conflicting resource availability may affect the locality team and agreed resolution within line management and/… MS Active Directory MS Windows Server MS Exchange Desirable Registered with a relevant informatics professional body PRINCE2 foundation or demonstrable equivalent experience Experience Essential Experience in providing relevant technical support at the appropriate level Skills and Attributes Essential Good communication and problem solving skills Ability to learn new technologies with minimum supervision Ability to analyse and resolve IT issues More ❯