and VIP users Diagnose, troubleshoot, and resolve hardware/software issues Manage procurement, setup, and asset lifecycle of EUC hardware Set up and support videoconferencing systems (Zoom, Teams, AV) Maintain incident, request, and asset records in ServiceNow Support office moves and meeting room tech setups Liaise with … Strong knowledge of: Windows OS, Microsoft 365, Exchange Online, Active Directory iOS and Android device support (MDM/Intune) LANDesk/Ivanti, Citrix, VoIP, videoconferencing tools (Teams/Zoom) Solid understanding of networking concepts and two-factor authentication Familiarity with ITIL principles and service management tools (ServiceNow More ❯
a team of end user support engineers, setting goals and leading performance reviews Act as a senior escalation point for critical desktop, mobile, and videoconferencing support issues Build and manage strong relationships with business leaders, technical teams, and third-party vendors Plan and deliver small-to-medium … Strong technical troubleshooting skills across Windows, macOS, and mobile platforms (iOS/Android) Familiarity with collaboration tools (Microsoft 365, Zoom, Teams), enterprise mobility, and videoconferencing systems Proven ability to support and influence high-stakes users in trading or financial services environments Working knowledge of market data platforms More ❯
for an AV Support Technician, for a chance to work with a leading brand and learn lots on the job. Specialising in Audio Visual, VideoConferencing and Unified Communications solutions. AV Support Technician/Audio Visual Support Analyst Key Responsibilities: • Provide 1st/2nd line troubleshooting for AV … supporting the following technologies: o Microsoft Teams Rooms (Crestron, Polycom, Logitech) o AV Peripherals – Shure, Q-SYS, Biamp, Nureva, AVer, Huddly, Crestron, Extron o VideoConferencing (Pexip) Rooms (Cisco, Polycom) • Prior experience with a ticketing system. • Experience with Windows Operating Systems AV Support Technician/Audio Visual Support More ❯
devices, such as Apple iOS smartphones and tablets. Strong background in Microsoft products, Microsoft Office365 and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best … practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams VideoConferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem, and Change Management ITIL foundation or other relevant IT qualifications More ❯
maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, videoconferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking More ❯
office-based and remote) and global offices. Maintain, configure, deploy, and repair computer and printer hardware, including supported smart devices. Support meeting room and video conference facilities, including systems like Teams and Zoom. Track, maintain, and document all support calls, ensuring quick resolution and closure of open tickets. Manage More ❯
with lighting engineers, IT teams, and other tech staff to seamlessly integrate AV systems. Provide hands-on support during events, from mic setup to video playback. Desired Skills & Experience Knowledge of AV equipment and systems/LED screens, including audio mixers, video projectors, displays, videoconferencingMore ❯
Collaborating with global engineering teams to align tooling, infrastructure, and user strategy Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff Supporting videoconferencing and high-availability meeting infrastructure Driving automation across user provisioning, system configuration, and diagnostic workflows Evaluating and introducing emerging technologies to enhance More ❯
the box. That being said, we do provide a full & engaging training curriculum (including group classes, 1 on 1 sessions, and a library of video documentation) to all new PC’s which is administered by seasoned TLS Project Managers. Team Work : after you “graduate” from the entry level PM … training program, you will be in direct contact with your team inperson, over messaging apps, video-conferencing, or over e-mail to ensure that you have as many resources as possible at your fingertips. Quality Assurance : because of the complexity of the projects we handle, QC (“quality checking More ❯
responsible for providing basic hardware and software support for all company assets including surface Pro’s, laptops, monitors, peripherals, multifunctional printers/copiers and videoconferencing equipment. Basic network understanding to troubleshoot issues relating to LAN. Knowledge on O365 suite. Working in business hours as specified by the More ❯
PAs to obtain presentation details in advance of meetings Assist the conference centre assistants with room set-ups as required/manage the online videoconferencing diary Deal with complaints or queries in a calm and professional manner and escalate when necessary Ensure that IT equipment is tested More ❯
meeting support. These meetings can range from 1-to-1 videoconference calls, as well as large town halls and/or webcasts, requiring multiple video locations, and up to thousands of attendees. There is a documented process to plan and coordinate these events. This also requires in room presence More ❯
