projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve the right More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Accent Housing
to a wide range of technologies including Microsoft 365, Azure, Entra ID, and more. Contribute to service improvements and help shape how we deliver IT support. We work within ITIL-aligned practices, but what matters most is your ability to communicate clearly, stay resilient, and care about the experience of those you support. Whether youre early in your career or More ❯
Users expectations about problem resolution. Appraise Technician I, II and Region Lead of daily performance. Keep team informed of any issues or recurring problems. Qualifications: Computer Science Course attendee ITIL 4 (Beneficial) Attributes: Solution mindset: driven to solve problems and find solutions to user issues Prioritization, planning and organisational skills Enthusiastic, flexible, and able to take initiative to work independently. More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Accent Housing
about developing their skills further. As a minimum youll bring: Significant experience supporting core business systems, providing troubleshooting and root cause analysis for technical issues Experience working in an ITIL environment, specifically in incident, problem, change and release management activities Proficient in delivering technical support, working directly with users and liaising with third party suppliers where required Experience in user More ❯
