Lead Service Designer (London)
- Hiring Organisation
- J.P. Morgan
- Location
- London, UK
- Employment Type
- Part-time
Join our dynamic team of diverse professionals from top tech giants, blockchain innovators, and FinTech unicorns. We're looking for an experienced Service Designer to shape customer experiences across channels. Use your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams … channels and touchpoints \n Work with UX Research and Data to plan, conduct, and synthesise research to inform and validate service design deliverables \n Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points and opportunities for improvement \n Design service blueprints and document ...