6 of 6 Part-Time Line Management Jobs in England

to £500pd, UMB, inside IR35 SC required 2 days onsite in Whiteley per week Job Overview To development requirements in support of delivery objectives in accordance with the Requirements Management (RM) methodology. Support the implementation and continuous improvement activities through training development and delivery in line with current best practice and through the collection of feedback and lessons … are defined, aligned with business needs and clearly communicated to ensure outputs are completed to agreed standards so outcomes can be realised Autonomy The role will report to a line manager within the team but may be tasked by a programme/project manager when deployed. The role may have direct responsibility for independently managing work packages in projects … of stakeholders to support the identification, and resolution of complex issues and interdependencies across projects. The role is not operational; changes and issues will need to be managed in line with the overall goals and guidance/direction provided by the department lead and the relevant programme or project managers. Essential Skills and Experience The job holder will have More ❯

all incident and requests. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role … has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant More ❯

telephone system, mobile phones/tablets, AV equipment and our in-house CRM Pyramid including troubleshooting common issues and escalating more complex problems to our ICT contractor's and line manager as required. Support the administration and basic configuration of the digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and in line … practice for cyber security and wider digital infrastructure. Assist in monitoring and maintaining the organisations ICT equipment, network infrastructure & CCTV, reporting faults and liaising with our ICT contractors and line manager for resolution. Support our ICT contractor's external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users and stakeholders throughout. Assisting More ❯

with an average of 3 days working from home. Hours: 35 hours per week working Monday to Friday between the hours of 8am and 6pm to be agreed with line manager. Salary: £43,001 - £47,7779 per annum (ICT RFJ 7) The role We are looking for a ICT Solutions Analyst who will drive digital transformation and optimise technology … the business goals and supports the evolving needs of tenants and staff. The ICT Solutions Analyst will assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Working with key stakeholders, you will gather and document technology requirements and work with the team to ensure smooth integration of housing management systems, mobile workforce solutions and other digital tools. You will support the collection, analysis, and reporting of data from housing management systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs. You will ensure that all technology solutions comply with data protection regulations, including GDPR, and meet cybersecurity standards. About you The successful candidate will More ❯

with an average of 3 days working from home. Hours: 35 hours per week working Monday to Friday between the hours of 8am and 6pm to be agreed with line manager. Salary: £39,453 - £43,837 gross per annum (ICT RFJ 6) The Role We are thrilled to announce an exciting opportunity to join our growing ICT Team as … enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housing management software and tenant portals to ensuring seamless system integration and staff training, you'll help us enhance operational efficiency and deliver better outcomes for the communities we serve. This More ❯

with an average of 3 days working from home. Hours: 35 hours per week working Monday to Friday between the hours of 8am and 6pm to be agreed with line manager. Salary: £43,001 - £47,7779 per annum (ICT RFJ 7) The role We are looking for a ICT Process Improvement Analyst who will drive operational excellence within our … workflows, integrate digital solutions, and support the continuous improvement of our housing operations. You will be conducting in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process More ❯