2 of 2 Part-Time Performance Metrics Jobs in England

upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service). Consistent service More ❯

enough to code to run PR review, and coach engineer coding practices Have a proffesional record of delivery products Know how to build a team (be able to define performance metric for the team) Have good soft skills enabling you to speak with customer and stakeholders on a global scale McGregor Boyall is an equal opportunity employer and do More ❯