2 of 2 Part-Time Service Analyst Jobs in England

Service Desk Analyst

Hiring Organisation
Hays
Location
Bournemouth, Dorset, South West, United Kingdom
Employment Type
Contract, Part Time
Salary
Up to £22.0 per hour + £22 p/h Umbrella
Service Desk Analyst 3-Month Contract Part-time 2-3 days £22 p/h Umbrella Jan Start Your new company Our client is seeking a Service Desk Analyst with excellent customer service skills to join their dynamic team. The Service Desk Analyst will provide services and support related to existing standard applications and infrastructure, as well as manage and fulfil requests for service. The Service Desk serves as the first point of contact for all IT-related issues and requests. Your New Role Incident Logging: Accurately logging incidents received through ...

Customer Services Quality Assurance Analyst

Hiring Organisation
Canada Life Group (UK) Ltd (The)
Location
Isle Of Man, North West, United Kingdom
Employment Type
Part Time
meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance … where gaps exist, assisting the QA Team lead in designing protocols for testing and reporting What you'll do: Customer Outcomes Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful reports ...