7 of 7 Part-Time Service Delivery Jobs in England

and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. We are seeking an experienced and motivated Service Delivery Manager to lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring … services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: Service Delivery Manager Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time off in … lieu). Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week) In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain high levels of … Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The role involves … close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. General Responsibilities Service Call Management: Respond promptly to technical service calls, ensuring a two-hour response time. Coordinate and schedule service visits, both internal and external, and manage the service diary efficiently. Facilitate the creation of technical drawings required for More ❯

and 3rd line engineers in delivering best-in-class support and innovative workplace solutions to our customers. Youll play a pivotal role in driving operational excellence, team development, and service performance. This is a hybrid role blending hands-on technical expertise with strategic leadership. This role follows a 07:00 19:00 shift pattern, with on-site days at … culture Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the function in line with LIMAs growth plans Support the Service Delivery Lead in ensuring that operational KPIs and statistics are within the agreed targets, and initiatives are identified to drive continual service improvement Manage incidents from customers … technical issues into clear communications for non-technical parties Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership More ❯

Are you passionate about ensuring the highest standards in public service delivery? Do you have the strategic expertise and people leadership skills to shape policy and influence quality across complex, high-impact programmes? If so, we have an exciting opportunity for you to join West Midlands Combined Authority (WMCA) as a Senior Delivery Manager Quality & Policy. This … performance, and proposing mitigating actions. Representing WMCA in key policy forums and contributing to the evolution of devolved powers by feeding in evidence from delivery. Supporting the Head of Service and deputising as required. What's Essential. Experience leading quality assurance and audit functions, ideally within employment and skills. An understanding of funding, compliance, and delivery risk in … government or devolved programmes. A strategic mindset, capable of aligning policy, delivery and stakeholder need. Strong analytical and process design skills, with a keen eye for continuous improvement. Excellent communication and influencing skills, with the ability to build effective relationships across all levels including national government and external regulators. Experience managing teams and supporting colleagues through coaching and clear More ❯

Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and … support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications … system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯