6 of 6 Part-Time Service Management Jobs in England

HybrIT Introduction HybrIT Services is a rapidly expanding Systems Integrator and Managed Service Provider. We pride ourselves on a customer-first approach, delivering high-quality services while fostering strong relationships with our clients. Our diverse customer base includes large corporations, medium-sized businesses, and SMEs across various sectors, such as financial services, public sector, legal, and national retail. With … provide advanced technical support for network and firewall-related issues, acting as a key point of contact for customers needing assistance. You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related IT issues, including cloud, infrastructure, security, and modern workplace technologies. A … and cloud is required to support the wider team and provide on call support. Key Responsibilities Provide advanced technical support and troubleshooting for network and firewall related incidents and service requests. Act as the primary point of contact for customer queries and ensure timely and accurate issue resolution. Act as an escalation point for network related issues from the More ❯

Proven Security Cleared Business Continuity SME required to help our government organisation replace their current IT Tooling for Business Continuity Service Management, and support the organisation to drive continual improvements to their Business Continuity processes. This role requires expertise in Business Continuity and IT Service Continuity, preferably using ServiceNow Governance Risk and Compliance Modules. Essential Skills and … Experience: Proven experience in Business Continuity & IT Service Continuity planning Experience in implementing BCM software - preferably within a ServiceNow environment Strong understanding of resilience and recovery technologies. Experience in writing technical and business requirements. Excellent communication and stakeholder management skills. Ability to work under pressure and manage multiple priorities. Strong analytical and reporting skills. Knowledge of relevant regulations … with ServiceNow and/or Riskonnect business continuity platforms. Familiarity with public sector or government environments and regulated services. Experience in facilitating continuity exercises and audits. Understanding of IT service management and SLAs. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura More ❯

Proven Security Cleared Business Continuity SME required to help our government organisation replace their current IT Tooling for Business Continuity Service Management, and support the organisation to drive continual improvements to their Business Continuity processes. This role requires expertise in Business Continuity and IT Service Continuity, preferably using ServiceNow Governance Risk and Compliance Modules. Essential Skills and … Experience: Proven experience in Business Continuity & IT Service Continuity planning Experience in implementing BCM software - preferably within a ServiceNow environment Strong understanding of resilience and recovery technologies. Experience in writing technical and business requirements. Excellent communication and stakeholder management skills. Ability to work under pressure and manage multiple priorities. Strong analytical and reporting skills. Knowledge of relevant regulations … with ServiceNow and/or Riskonnect business continuity platforms. Familiarity with public sector or government environments and regulated services. Experience in facilitating continuity exercises and audits. Understanding of IT service management and SLAs. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura More ❯

Join Police Digital Service as a Solution Architect. Permanent FT/PT. Salary starting at £70,000 per annum About Police Digital Service The Solution Architect is a key role in the PDS Technical Team who has responsibility for providing Architecture and Design services to support successful and timely delivery of the ambitions described in the National Policing … maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering You can find out more here: Benefits - Police Digital Service (pds.police.uk) Key Responsibilities Serve as a senior expert to provide technical guidance and management on all aspects of architecture and design Be a key member of the PDS … for their organisation What you need to succeed in the role Previous, demonstrable and current experience in a Solution Architect role in large and complex organisation with equally complex service requirements. Industry recognised training/certifications in Cloud technologies (Microsoft, AWS, Google etc) Extensive practical knowledge of Enterprise Architecture preferably certified with a recognised framework such as TOGAF, ITIL More ❯

supporting an expanding technology landscape. Key Responsibilities Deliver responsive and professional helpdesk support to internal users across all company systems, hardware, and software. Log, track, and resolve incidents and service requests, escalating complex issues to senior team members or external providers when required. Administer and maintain company-issued mobile devices, including ordering new hardware, managing contracts, accessories, and device … new equipment and system upgrades within agreed timelines. Participate in small-scale IT projects or change initiatives led by the IT Support and Implementation Manager. Liaise with vendors and service partners to coordinate technical resolutions and service improvements. Skills & Experience Proven background in IT support or a related technical role. A-Level or equivalent qualification in ICT (degree … in an IT-related discipline preferred but not mandatory). ITIL Foundation certification or knowledge of service management principles. Full UK driving licence (maximum of 6 points) and willingness to travel to different company sites. Strong working knowledge of Microsoft Windows environments and Microsoft 365 applications. Understanding of basic network technologies including LAN, WAN, and wireless configurations. Awareness More ❯

IT Support Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. Excellent people skills that facilitate a happy team continuously … seeking development, to provide an excellent service resulting in a high level of client satisfaction. Objectives : Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to all areas of the team for streamlined, valued and effective support to … clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of the clients service management team, driving a positive and inspirational attitude. Communicate regularly and effectively on all matters relating to the clients requirements, to create strong relationships with clients More ❯