Part-Time Customer Engagement Jobs in London

1 of 1 Part-Time Customer Engagement Jobs in London

Delivery Programme Lead

East London, London, United Kingdom
Hybrid / WFH Options
London and Quadrant Housing Trust
to deliver large scale workstreams safely, to the required quality standards and within the agreed Budget and planned Timescales, whilst achieving high levels of Customer Satisfaction. Ability to work collaboratively in a partnering environment with our Delivery Partner contractors, internal L&Q departments and other team members and key … regular (weekly) progress update meetings with our Delivery Partner contractors - ensuring that outputs and actions are recorded and complied with by all parties. Strong customer service experience in dealing directly with Residents with empathy and pro-actively resolving any issues/complaints within required timescales. Ability to liaise effectively … and work collaboratively with our Delivery Partner contractors and our L&Q Customer Service team to drive up levels of customer engagement and satisfaction. Strong organisational, time management and prioritising abilities. Good project administration, monitoring, tracking and report writing skills. Effective communication and influencing skills at all More ❯
Employment Type: Part Time, Work From Home
Posted:
Customer Engagement
London
10th Percentile
£36,250
25th Percentile
£51,250
Median
£65,000
75th Percentile
£90,625
90th Percentile
£104,200