2 of 2 Part-Time Service Management Jobs in the North East

Major Incident Problem & Service Improvement Manager - Milton Keynes About The Role SALARY: From 49,354 pa dependent on experience + On-call allowance LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office … reserve the right to close the advert earlier If we receive a high volume of applications. Were looking for a Major Incident, Problem & Service Improvement Manager whosecore purpose is to ensure minimal impact to the business and rapid restoration of our normal operating service. This is a highly responsive ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...