Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Altrincham, Greater Manchester, UK Hybrid / WFH Options
Syntax Integration Limited
Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
Syntax Integration Limited
Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Leigh, Greater Manchester, UK Hybrid / WFH Options
Syntax Integration Limited
Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
Ashton-Under-Lyne, Greater Manchester, UK Hybrid / WFH Options
Syntax Integration Limited
Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
support. • Hands-on experience with Windows 10/11, MS Office, basic networking, and service desk ticketing systems (e.g., ServiceNow, JIRA). • Knowledge of ITIL processes is a plus. • Strong problem-solving skills and customer-oriented mindset. • Good communication skills. Thanks & Regards Milan | Talent Acquisition | Europe & UK Ampstek Services Limited More ❯
management. Key Words: IT Support Analyst/IT Service Desk/Desktop Support/Microsoft 365/IT Business Services/Technical Support/ITIL Foundation/IT Systems/User Support/IT Hardware/IT Software Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome More ❯
and innovation initiatives ✅ Collaborate with senior stakeholders and exec team What we're looking for: 3+ years in IT service delivery Strong vendor management & ITIL knowledge Experience in cloud environments & compliance frameworks Excellent communicator and problem solver Perks include: Hybrid working | ️♂️ Free onsite gym | BUPA healthcare | Free parking | Pension More ❯
major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall … a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management More ❯
