1 of 1 Part-Time Stakeholder Management Jobs in the North West

Customer Services Quality Assurance Analyst

Hiring Organisation
Canada Life Group (UK) Ltd (The)
Location
Isle Of Man, North West, United Kingdom
Employment Type
Part Time
Customer Outcomes Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful reports to support process improvements, consumer duty reporting, and operational risk management. Lead monthly review sessions with operational heads Process Improvement … able to work under pressure Strong team player who works well with team and colleagues at all levels in achieving value-added results Good stakeholder management experience; especially impactful communication and influencing Excellent organisational skills and ability to meet tight deadlines in an environment with competing priorities Proven ...