1 of 1 Part-Time Customer Service Jobs in Nottinghamshire

This Role: Service Delivery Manager Location: Beeston, Nottingham, NG9 1LA Salary Banding: £60,256 - £63,427 (Dependent upon experience) Full time post based on a 37.5hr week Are you a strategic leader with a passion for delivering high-quality maintenance services? Metworks, the in-house maintenance service of MTVH, is looking for a dynamic Service Delivery Manager … to lead operations across a defined region. This is a pivotal role responsible for managing responsive repairs, voids, disrepair, and planned works, ensuring exceptional service delivery to our customers. Key Responsibilities: Lead and manage day-to-day operations across repairs and maintenance services. Drive performance and value for money through effective resource management. Oversee a team of Contract Managers … health & safety, regulatory frameworks, and accreditation standards. Collaborate with MTVH colleagues to deliver long-term property solutions. Act as NICEIC Principal Duty Holder for the region. Handle complaints and customer issues with professionalism and care. Maintain risk registers and ensure contract management procedures are followed. Take the lead on our developing our trade apprenticeship programme Work collaboratively with MTVH More ❯